imnick1985
Dormant Account
- Joined
- Dec 21, 2018
- Location
- UK
Hi Everyone,
So last week i was spinning away on the slots and all of a sudden on the site that i was playing on i was not only logged out but a message appeared stating "Your account is closed".
Thinking whats going on i contacted live support who informed me i had been randomly selected for Extended KYC.
After being asked to send a selfie of me holding my passport, bank statements, an A4 piece of paper with the casinos name written on it and with me holding it in my left hand nd god knows what else, i amk still locked unable to log in 4 days later.
Just wondered if this is nornal?
It might be worth nothing that at this casino you have to verify by uploading your docs before you can even make a first deposit.
Im not a high roller, im the type of guy who deposites £20-£50 at a time and cashed out if i hit 3x the amount.
Anyone else had to go throught this?
Cheers
Nick
So last week i was spinning away on the slots and all of a sudden on the site that i was playing on i was not only logged out but a message appeared stating "Your account is closed".
Thinking whats going on i contacted live support who informed me i had been randomly selected for Extended KYC.
After being asked to send a selfie of me holding my passport, bank statements, an A4 piece of paper with the casinos name written on it and with me holding it in my left hand nd god knows what else, i amk still locked unable to log in 4 days later.
Just wondered if this is nornal?
It might be worth nothing that at this casino you have to verify by uploading your docs before you can even make a first deposit.
Im not a high roller, im the type of guy who deposites £20-£50 at a time and cashed out if i hit 3x the amount.
Anyone else had to go throught this?
Cheers
Nick