1. Follow Casinomeister on Twitter | Facebook | YouTube | Casinomeister.us US Residents Click here! |  Svenska Svenska | 
  2. By continuing to use the site, you agree to the use of cookies. You can find out more by following.Find out more.
    Dismiss Notice
  3. Sister site to Casino Max launches

    Roaring 21 has just launched - sister casino to Casino Max, and they have a special promotion for you!! .They are in the Baptism by Fire - you can check them out here: Roaring 21 BBF and special promo.


    Dismiss Notice
Dismiss Notice

BGO Exclusive Promo: 25 free spins with No Wagering on Archangels Salvation

Get Up to 25 free spins on Archangels: Salvation
No wagering requirements and No Max Win cap!

New Depositing players ONLY.
Dismiss Notice

Exclusive Afterlife: Inferno New Slot Comp - Win a Break in Florence & Other Prizes

To celebrate the launch, Casinomeister has teamed up with 3 casinos to run a competition where you can win a 3-day break* in Dante's stunningly beautiful birthplace of Florence in Italy (or a cash prize of £500) along with a number of smaller prizes for the best screenshots
Dismiss Notice
REGISTER NOW!! Why? Because you can't do diddly squat without having been registered!

At the moment you have limited access to view most discussions: you can't make contact with thousands of fellow players, affiliates, casino reps, and all sorts of other riff-raff.

Registration is fast, simple and absolutely free so please, join Casinomeister here!

Experiences for the Last Month

Discussion in 'Online Casinos' started by Pursey, Feb 12, 2007.

    Feb 12, 2007
  1. Pursey

    Pursey Dormant account

    Occupation:
    IT Manager
    Location:
    Australia
    I've tried out a few Online Casino's in the last month - wanted to share the experiences to help people out. It's ok, I'm not getting kickbacks or anything, and I'm certainly not including affiliate codes.

    I'll cover the important stuff - customer service speeds, payout speeds, quality of software, anything annoying.

    -

    888.com/Pacific Poker
    Email Speeds: 1/10 - Dismal, Responses Took around 40 hours.
    Telephone Support: 3/10 - Poor, Quick to Answer, but lack of knowledge and organisation lets them down.
    Cashout Speeds: 0/10 3 days just to start processing, so that you can reverse it :/ 6 days to Wire Transfer to me.
    Software: 7/10 - No real flaws. Though their poker interface is annoying with random promotional popup messages.
    Other: Received spam.


    Ladbrokes Casino & Poker
    Email Speeds: 11/10 - The shortest I waited was 4 minutes, the longest, 29 minutes.
    Telephone Support: - 8/10, Quick to Answer, Quick to Resolve Queries.
    Cashout Speeds - 10/10, Immediately Processed, 22 hours to Wire Transfer to me.
    Software - 5/10, I hate the Microgaming Poker Platform, and the wallet to wallet transfer to play between the games is annoying.
    Other - Incredibly Annoying Promotional Popup Messages on Poker Software to encourage you to join tournaments... I'm talking every 2 minutes.

    Grand Hotel Casino
    Email Speeds: 6/10 - Around 12 hours. Not awful, but not great.
    Telephone Support: 9/10, Answered Immediately, Immediately Resolved issues and had answers to all questions.
    Cashout Speeds : 7/10, About a day to process back to Neteller.
    Software: Standard Microgaming - Nothing to note.
    Other: Nothing notable.


    Golden Palace
    Email Speeds: 4/10 - Around 24 hours.
    Telephone Support: 8/10 - Small Hold Time, But Good Resolutions.
    Cashout Speeds: 5/10 - Pretty average. Took 4 days all up to cashout to Neteller.
    Software: Playtech - Pretty Good Overall. Like the Live Dealer Games.
    Other: Idiot Promotional Stunts are a turn off.


    Cheers guys. Hope it helps out.

    Pursey
     
    6 people like this.
  2. Feb 13, 2007
  3. KasinoKing

    KasinoKing WebMeister & Slotaholic.. CAG MM PABnonaccred webmeister

    Occupation:
    House-Husband and Casino Advisor
    Location:
    Bexhill on sea, England
    Pretty much how I would have rated those... :thumbsup:

    888 is notoriously slow for cashing out (up to a week) - but you will get paid.
    Golden Palace...? A bit dodgy..:rolleyes:
    Ladbrokes - totally excellent!
    Grand Hotel - gotta love them - made $600 profit off their sign-up bonus! :cool:

    Also agree about the poker - the Prima platform is incredibly poor considering it's from the same software provider as arguably the best casinos... :confused:
     

Share This Page