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Expekt Casino

Discussion in 'Online Casinos' started by steveh35, Feb 1, 2011.

    Feb 1, 2011
  1. steveh35

    steveh35 Senior Member

    Occupation:
    ..
    Location:
    doncaster
    I have just joined this casino after being offered 100 free spins on Tomb Raider- Secret... I am waiting to see if I get the free spins takes 24 hours apparently, But anyway I have been looking for them on here as I have never heard of them before, took ages to find anything there is no info on them on here apart from Proceed with Caution.

    Does anyone else use this site what are the pros and cons.

    Thanks in advance.
     
  2. Feb 1, 2011
  3. sweiger

    sweiger Experienced Member

    Occupation:
    IT consultant (IBM Mainframe)
    Location:
    Copenhagen, Denmark
    Don't know the casino, but it's Microgaming, so should be fairly safe i guess?
     
  4. Feb 1, 2011
  5. De Beuker

    De Beuker Senior Member

    Occupation:
    Production
    Location:
    Netherlands
    They are a scandinavian (Danish?) sportsbook with casino, I've played there in the past a few times, cashed out once and got paid within 48 hours.
    I quit playing because they only have a small selection of games, just like Unibet.
    Just missed too many of my favourites there.
    But they do pay, so good luck with the spins!:thumbsup:
     
  6. Feb 1, 2011
  7. rainmaker

    rainmaker I'm not a penguin CAG webmeister

    Occupation:
    -
    Location:
    -
    I have used Expekt in the past (some years ago). They are a reliable and good casino/sportsbook as far as I know.

    My experience is that they are in the same good league as Centrebet, Nordicbet and Betsson.

    I did withdrawals with no problems

    I would not have any problems with re-joining Expekt.
     
  8. Feb 2, 2011
  9. Christoff

    Christoff Experienced Member

    Occupation:
    Media Auditor
    Location:
    Spain
    I have done some work for Expekt (as a consultant) and they are a decent operator.

    They have been around for a while and are reputable.
     
  10. Feb 2, 2011
  11. dazlazz

    dazlazz Experienced Member

    Occupation:
    Prophet
    Location:
    London, UK
    Expekt are ok - licensed by Malta - they are pretty big - Ive met some of the staff when I was working in Malta. I dont think you should have any problems. I heard they were bought by another co last year, so things might have changed, you never know.
     
  12. Feb 4, 2011
  13. steveh35

    steveh35 Senior Member

    Occupation:
    ..
    Location:
    doncaster
    I AM APPALLED AND ANGRY!!!:mad:

    I received this email today:

    Thank you for contacting Expekt support.

    Please note that our Finance Team have informed us, that you are not enititled for the Affiliate Spins, as you do not have an affiliate code. However please be advised that you are eligible for The Lord of The Rings Free Spins if you kindly make a 10 Euro deposit into New Casino.

    Thank you for your co-operation.

    Wishing you a pleasant day.

    If you have any further queries, please do not hesitate to contact us.

    Kind regards,

    Kevin White
    Customer Service Agent

    I have an code its here You must register/login in order to see the link.

    I have spoken to customer services twice via live help they first said wait 48 hours - the rules state 24 they then told me that I hadn't entered a code which I know I did now they saying I don't have one but give us some money and we give you something else.
     
  14. Feb 7, 2011
  15. steveh35

    steveh35 Senior Member

    Occupation:
    ..
    Location:
    doncaster
    Expekt are still refusing to credit me my free spins and keep telling me I didn't put the code in , this amounts to saying I am lying and I will not be playing at a casino that treats people as liars.
     
  16. Feb 7, 2011
  17. petro

    petro Dormant account, per user request PABnoaccred2 PABaccred

    Occupation:
    N/A
    Location:
    Narnia
    If said casino are not willing to honor the advertisement. Then I would have to agree with OP; it is false advertising.

    Reading the promotions T&C, this looks a little confusing;
    - Customers may be requested to provide proof of receipt of this newsletter to obtain their free spins.
    I would ask support to translate what this means.
     
  18. Feb 7, 2011
  19. rainmaker

    rainmaker I'm not a penguin CAG webmeister

    Occupation:
    -
    Location:
    -

    Hello. Just two questions. Are you a new affiliated player and did you recieve the newsletter (personal offer) in your mail? This promotion is over a year old.




    Here are the T&C for the free spins: Date of publication: 22/10/2009

    The Free Spin offer is only valid to new affiliated players who have registered a Real Account in the new Expekt Casino after the 30th of October 2009.

    - Customers may be requested to provide proof of receipt of this newsletter to obtain their free spins.

    - The free spins offer consists of 100 Free Spins at Tomb Raider Secret of the Sword Slot to the value of Euro 10. The Free Spins will be credited to players’ account 24 hours after players have registered a real account at the expekt.com casino.

    - Clients using the Viper lobby are kindly requested to load the game following which the free spins will automatically appear in the game balance

    - Customers using the Viper client will be able to view their updated balance one they access the client and load the game.

    - Once credited the Free Spins will expire in 48hrs.

    - IMPORTANT: the 100 Free Spins at the new Tomb Raider Secret of the Sword Video Slot cannot be redeemed for Free Casino Credits.

    - All winnings won during Free Spins will be credited to the Bonus Account
     
  20. Feb 7, 2011
  21. steveh35

    steveh35 Senior Member

    Occupation:
    ..
    Location:
    doncaster
    Yes but I haven't got the email anymore it had a number of casinos listed also they are not disputing that the promotion exists they are saying I didn't put the code in and I know I did.
     
  22. Feb 7, 2011
  23. rainmaker

    rainmaker I'm not a penguin CAG webmeister

    Occupation:
    -
    Location:
    -
    Yes I know they said so, I just thought there might have been some errors if you tried to use a old promo-code.
     
  24. Feb 8, 2011
  25. Seventh777

    Seventh777 RIP Roy

    Occupation:
    Builder, mainly renovations.
    Location:
    Planet Tharg, dark side, where nothing grows.
    If it`s any consolation Steveh the spins were restricted paylines (10 only) :(
     
  26. Feb 8, 2011
  27. steveh35

    steveh35 Senior Member

    Occupation:
    ..
    Location:
    doncaster
    I expected they would be but their whole attitude towards this been "You didn't put the code in" and it's tough. Same back they are not getting any of my money I know what I put.

    Plenty of better offers elsewhere.
     
  28. Mar 13, 2011
  29. hausse222

    hausse222 Experienced Member MM

    Location:
    Europe
    Had an insane run today at expekt casino. Took a 50 % bonus, deposited 50,-
    and was able to withdraw 2,4 K :notworthy Thanks to some over 100X wins at my favourite Dolphin slot, that was quite hot today :p

    Why i post this ? Because Expekt has the option to "exclude from reverse withdrawels". A feature that i´ve never seen at an accredited casino before - and expekt is not accredited !

    And i have no doubt that expekt will pay out without any problems and very quick.
    You must register/login in order to see the link.

    Uploaded with You must register/login in order to see the link.
     
  30. Mar 13, 2011
  31. vinylweatherman

    vinylweatherman You type well loads CAG MM

    Occupation:
    STILL At Leisure
    Location:
    United Kingdom
    Doesn't look like it to me:confused:

    .....making such a massive song and dance over 100 free spins on an OBSCURE TECHNICALITY that the vast majority of players wouldn't have th sloghtest clue about, and then following this with the good old "bait & switch" tactic of "oh, but deposit €10 and we'll give you some different free spins".

    In the "spot the rogue" advice, this is a CLASSIC sign of the rogue operator, and a reputable one should NEVER make this kind of error because to a NEW player, it is the all important FIRST IMPRESSION that counts, and it has to be GOOD.

    Coupled with the "proceed with caution" here, this is NOT adding up to the "reputable" end of the market.

    Even if the error came from the affiliate, this is not the PLAYERS fault, and I bet if players knew what the "deal" was, they would be HORRIFIED to learn that this affiliate stands to get paid up to €150 just for bringing them to the casino, and possibly more if they actually become a loyal player.

    From the affiliate perspective, this could also indicate an error in the affiliate program, with affiliates being "ripped off" because the players they bring are NOT getting tagged, and not being eligible for the free spins in this case means the affiliate did the work, but does NOT get paid - and will probably never know.
     
  32. Mar 14, 2011
  33. KasinoKing

    KasinoKing WebMeister & Slotaholic.. CAG MM PABnonaccred webmeister

    Occupation:
    House-Husband and Casino Advisor
    Location:
    Bexhill on sea, England
    Have you been sniffing the Evo-Stik again...?

    KK :p
     
  34. Mar 14, 2011
  35. onlineprime08

    onlineprime08 Dormant account

    Occupation:
    plumber
    Location:
    USA
    It is not a great casino even under Microgaming. I did not even played on it. And they really have a little info about them . Uncool.:what:
     
  36. Mar 14, 2011
  37. hakapuku

    hakapuku Banned User - repeated violations of rule 1.14 (tr

    Occupation:
    businessman
    Location:
    UA
    From my experience Expekt casino is one of the best out there. Especially when it comes to withdrawal processing times.
     
  38. Mar 14, 2011
  39. vinylweatherman

    vinylweatherman You type well loads CAG MM

    Occupation:
    STILL At Leisure
    Location:
    United Kingdom
    Damn Bluetooth keyboard, keeps skipping letters (usually I notice thoug)
     

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