Exclusive CM Tournament @ Slotty Vegas - MOTORHEAD - 50 participants max.

[geordiecolin]

First of all let me thank you for the SV-team especially Karl for the great CM exclusive promotion. It's like always much appreciated.

Sorry if this has been asked but when will the free spins be credited and on which slot?

Karl has not been online since mid afternoon yesterday so I presume he is busy number crunching?

I am sorry about the position this has put Karl in because the best of intentions has produced what could be a big personal headache.However I believe that the promo should be honored in full.

Maybe something could be learnt from this by reps considering their own promo's. Either be prepared to make a loss on a fixed set of prizes or produce a promo that's prizes are to some degree dependent on the funds created during the promo.

 

[colinsunderland]

Karl has not been online since mid afternoon yesterday so I presume he is busy number crunching?

I am sorry about the position this has put Karl in because the best of intentions has produced what could be a big personal headache.However I believe that the promo should be honored in full.

Maybe something could be learnt from this by reps considering their own promo's. Either be prepared to make a loss on a fixed set of prizes or produce a promo that's prizes are to some degree dependent on the funds created during the promo.

I agree, surely any promotion is just that. A promotion to get customers, either existing or new, to go on the site, deposit and play. It doesn't matter if it is a tournament, free spins or a deposit bonus.

You look at what you want, how much the promo will cost you and what it is likely to bring you in terms of future business, not just if you made a profit or loss on this particular promotion.

What you cannot do is almost at the end of the competition is say, oh shit, we aren't going to make a profit on this, lets reduce the prizes and fuck everyone over who has spent money to try to win the prizes we promised.

As we can't see how many spins people did, the people in the top 10 could have done 100000 spins to get to that level, and lost almost as much or more as they stand to win.

Personally, I was quite happy with the tournament, even though I think I only won 50 free spins, and possibly lost more than that on the game (possibly not though, I didn't keep a record) and had every intention of playing there regularly in the future, especially after the excellent customer service I got from Sam.

However, I made a withdrawal on Monday, and the earliest I am going to get it now is this Monday, that's slow to me and while not a deal breaker, does put me off as I thought they were done instantly with no reverse time. However what is really off putting is Karl's post saying they might reduce prizes. If a casino offers say a 100% deposit bonus with 30x WR, then after you complete it say, oh we are losing too much, we've changed it to a 60x WR, everyone would be up in arms. This is no different. People have wagered £xxx to win £xxx, you can't just turn round and say, we're losing money, you're not getting as much for winning as we told you. I also think its a bit off that Karl hasn't posted today after people have commented on his post, or at the end of the tournament. Obviously he may have been off today which is fair enough, but I'm sure he expected some reaction to his post.

I'm sure Allbritish lost money on the tournament they ran, but they never threatened not to pay, and as a result I now deposit there if I want to play games they have, and I'm, sure the loss they made will be clawed back in time from me!

 

[geordiecolin]

Maybe he is in discussions with his bosses about what is the best way of dealing with this? I hope we hear something soon?

Did you have to have your Docs processed? A week is a long time?

 

[colinsunderland]

Maybe he is in discussions with his bosses about what is the best way of dealing with this? I hope we hear something soon?

Did you have to have your Docs processed? A week is a long time?

Yeah was verified and it was pending & reversible for 2 days - even though the review says no reverse time

 

[kidgloves]

Agree with the sentiments here. I deposited £300 thinking that should be a fairly comfortable sum to see through the tournament WR of 750 spins at£0.40 per spin. I didn't have such a rough ride as some of you guys and ended up 2nd in the tournament rankings after some 2000+ spins of the game. At that point my balance was hovering around the £200-£300 mark.
I then decided to play other slots on the site (one of the main points of the tournament - to try and get ongoing play in other areas of the site) and proceeded to lose it all. No biggie, part and parcel of casino gambling.
However, because of this I'm in the hole for £300 with a prospective £250 to come back to me from 2nd place in the tournament. They've still made a £50 profit off my individual prize allocation.
I was quite encouraged by the supercharged wins thing which I'd quite forgotten about as I don't normally play here and it made me want to hit a big win on something like DOA for that extra supercharged bonus on top - so this is prospective new traffic for them as a dormant player.
However, if they move the goalposts on this tournament after having accepted our bets then this is not going to impress me at all and I really would vote with me feet out of the door.
Personally, as casino managers and professionals in their game, any promo that leaves the planning office should be water tight before it gets advertised. The anomaly here is that enough people signed up to let the tournament run, but not enough played. It perhaps should have been a pay up front thing to get a seat, that way there is no grey area to the number of people playing. However, that anomaly is not the active players fault, and they should show some backbone here and keep to the original terms.

 

[geordiecolin]

Agree with the sentiments here. I deposited £300 thinking that should be a fairly comfortable sum to see through the tournament WR of 750 spins at£0.40 per spin. I didn't have such a rough ride as some of you guys and ended up 2nd in the tournament rankings after some 2000+ spins of the game. At that point my balance was hovering around the £200-£300 mark.
I then decided to play other slots on the site (one of the main points of the tournament - to try and get ongoing play in other areas of the site) and proceeded to lose it all. No biggie, part and parcel of casino gambling.
However, because of this I'm in the hole for £300 with a prospective £250 to come back to me from 2nd place in the tournament. They've still made a £50 profit off my individual prize allocation.
I was quite encouraged by the supercharged wins thing which I'd quite forgotten about as I don't normally play here and it made me want to hit a big win on something like DOA for that extra supercharged bonus on top - so this is prospective new traffic for them as a dormant player.
However, if they move the goalposts on this tournament after having accepted our bets then this is not going to impress me at all and I really would vote with me feet out of the door.
Personally, as casino managers and professionals in their game, any promo that leaves the planning office should be water tight before it gets advertised. The anomaly here is that enough people signed up to let the tournament run, but not enough played. It perhaps should have been a pay up front thing to get a seat, that way there is no grey area to the number of people playing. However, that anomaly is not the active players fault, and they should show some backbone here and keep to the original terms.

So that's at least two of us 3 cash prize winners who have fully paid for our winnings at a slight loss. I wonder how much the winner contributed in order to win? That leaves free spins winners only.
If a casino the size of Slotty can not absorb the losses as stated in the original deal then there is something very wrong with their model

 

[colinsunderland]

So that's at least two of us 3 cash prize winners who have fully paid for our winnings at a slight loss. I wonder how much the winner contributed in order to win? That leaves free spins winners only.
If a casino the size of Slotty can not absorb the losses as stated in the original deal then there is something very wrong with their model

I really don't see what the problem is TBH.

It was stated the minimum needed was 20 players @ 750 spins.

20 x 750 spins = 15000 spins

I did roughly 1400, I also played some bonus money and didn't realise that didn't count so that was extra from me on top.
Stokes says he played over 1000 spins at a lower level, so if we half them to get the correct stake (40p instead of 20p) that is at least 500, then 640 at the correct stake, so thats say 1100 spins, then he did another 700 spins at too low a stake, if we half that again, thats around 1460 spins
The Viking Said he did 470 spins
Kidgloves did over 2000 spins.

Thats 5330 spins there. Only 2 of those spins (me and kidgloves) are in the top 10 that leaves at least 8 people who made a minimum of 750 spins, which is another 6000 spins. So in total, the top 10 and the couple of people who posted that they didn't spin enough came to 11330.

Thats only 3670 spins short of what Slotty said they needed, and I'm sure the other 8 in the top 10 didn't stop at exactly 750 spins and doesn't take into account the ones not in the top 10 or didn't actually do enough to qualify for a prize.

Even if you take the comp as being 3670 short, working from the RTP the loss of them not being played would only be about £50, yet Karl threatens to reduce the prizes.

Sorry Karl but if you can't absorb a max £50 loss running a casino, then I feel you need to have a good look at it.

I really hope the prizes aren't reduced, and I think it will have the complete opposite effect on them as they were hoping from the promotion.

This isn't me talking through my pocket either, I won 50 free spins, so a reduction in the cash prizes won't affect me at all, unfortunately lol.

I would bet that if all 50 places were taken and every one of them played say 2250 spins, we wouldn't have had a message saying 'as we got 2.5 times what we needed and everyone did 3x the spins required, we will triple the prizes'!

 

[geordiecolin]

I had said all I want to say about it already until Karl gets back to us. Presuming he does get back to us in a reasonable time ( Which is already lapsing). But their usual tourneys see winners paid out in no time.

 

[colinsunderland]

yes, in hindsight I think Karl might think posting something like he did then (presumably) finishing for the weekend, might not have been the best option.

 

[geordiecolin]

yes, in hindsight I think Karl might think posting something like he did then (presumably) finishing for the weekend, might not have been the best option.

Update from Slotty's live CS. No decision made on reducing winnings and we will not hear from them until Monday or Tuesday.

 

[colinsunderland]

Update from Slotty's live CS. No decision made on reducing winnings and we will not hear from them until Monday or Tuesday.

So does that mean they are actually talking about it or just the live chat didn't know anything do you think?

 

[SpinUk]

Find it quite hilarious that a Casino that has already enjoyed the publicity that this Casinomeister thread has produced is now quibbling about whats already quite a conservative (1000 euro ish??) prize pool.

 

[geordiecolin]

So does that mean they are actually talking about it or just the live chat didn't know anything do you think?

I got a hint from live chat that they are very clued up and are following this thread.
This suggests they need a preliminary course in public relations.

 

[hedgehok]

Easy guys.

If it where 14 eligible players they should just reduce the prize money to 14/20 of what has been advertised. So first would get 14/20 x 500€ = 350€ and so on.

They should have made clear from the beginning what happens to the prize money in the event of less than 20 players though.

 

[colinsunderland]

Easy guys.

If it where 14 eligible players they should just reduce the prize money to 14/20 of what has been advertised. So first would get 14/20 x 500€ = 350€ and so on.

They should have made clear from the beginning what happens to the prize money in the event of less than 20 players though.

I disagree with reducing the prize money but agree it should have been stated before hand.
The problem is, people have spent money to win a certain prize, if the prize is reduced then they will, rightly, be annoyed. Its not as if anyone could tell how many had taken part as the table only showed 10 and also, it didn't show others spins, so you have no way of telling how many people actually qualified, so you couldn't even modify your spend to take into account any loss of prize money if it had been mentioned before the start

 

[Harry_BKK]

Chill guys ....the last few pages show that a casino rep should always be very careful with his choice of words.

Any loyal Betat/Slotty players will know that Karl is a generous casino manager, hence i am sure he will do the right thing. Posting constantly about it, one gets the feeling you are trying to put pressure on him publicly.

I was all fired up to take part but had to pull out, just like some other players, since the slot is not available for players from Thailand. Getting to the required number of participating would not have been an issue with a different tournament game.

 

[brianmon]

I'd have thought that paying the prize money in FULL, would be a small price to pay, to avoid damaging their reputation, avoid bad press and bad feelings towards them.

And a small price - literally... It's hardly a fortune for a casino.

You can't change the terms at the end of the tournament, just because it wasn't thought through properly at the beginning.

The casino should stick to their T&C, like the players have to.

 

[CM_BETAT]

We will be paying the prizes in full even though there were more than 30 requests for entry yet only 14 players made any deposit or wagers toward the competition.

Congrats to the winners. Unfortunately this will be the last exclusive tournament we will be holding however.

Winnings will be credited over the coming hours. Apologies for not getting back to all sooner as I was out of office due to personal matters.

BR,
Karl

 

[andyhinckley]

Many Thanks Karl!

 

[colinsunderland]

We will be paying the prizes in full even though there were more than 30 requests for entry yet only 14 players made any deposit or wagers toward the competition.

Congrats to the winners. Unfortunately this will be the last exclusive tournament we will be holding however.

Winnings will be credited over the coming hours. Apologies for not getting back to all sooner as I was out of office due to personal matters.

BR,
Karl

Well done Karl for doing the right thing. I think a few people mentioned they couldn't take part because of country restrictions so that can probably explain some not taking part

 

[stokes]

There might be a few others who made the same mistake as me.

First I thought the minimum bet is the minimum of the slot (the original post was about 0.3 and I thought it was a mistake and did not check the later posts) and I made like 1300 spins on that level.
Then I realized it should be minimum 0.4, so I made another 1000 or more spins before I was informed that the bets should have been in EUR (not too fair as the only option for me was 0.6 USD which was like 40% higher than the minimum bet in EUR).

So at the end I paid 100 USD for a tournament which I did not even participate (due to my ignorance of the coin size and the currency).

 

[bowki]

Thank you Karl! I got very lucky with my freespins and hit this beauty. I even managed to cash out 110€ after wagering.

Sad to hear that this was the last CM Tournament. I hope you might give this a second thought as i always loved the Betat and Slotty Tournaments.

 

[geordiecolin]

Thank you Karl! I got very lucky with my freespins and hit this beauty. I even managed to cash out 110€ after wagering.

Sad to hear that this was the last CM Tournament. I hope you might give this a second thought as i always loved the Betat and Slotty Tournaments.


View attachment 71449

Wow what a hit! Congratulations. That slot continues to be brutal to me as far as triggering the free spins go. I took a further 600+ spins at slotty without one free spins round won. In total it must be much more that 1000 spins since I last triggered them here.

Thank you Karl for the promo. I am sorry that it did not go how you planned