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Everymatrix Casino's - Self Exclusion

Discussion in 'Online Casinos' started by theslotsking, Apr 18, 2016.

    Apr 18, 2016
  1. theslotsking

    theslotsking Experienced Member

    Occupation:
    it
    Location:
    Australia
    Hi everyone.

    I know the issue of everymatrix and self exclusion gets harped on a bit however is there specific information relating to the everymatrix brand and self exclusion?

    My situation is, quite a while back I closed my accounts at next casino and jetbull (casinos consider closed accounts as self excluded). Six months later I opened accounts at thrills and superlenny and play their regularly. I have only discovered the link in the casino's today on an old forum.

    I have never made a withdrawl from thrills or superlenny however it is my casino of choice.

    Is it pointless playing at superlenny and thrills with both of them being everymatrix casino's. There seems to be a very grey area with self exclusion/closed accounts and online casino's and it seems you have to do a lot of research to ascertain if you can play there or not.

    My account is empty however before I make my next deposit I may advise them of this and see what they advise.

    Anyone had any experience with this issue and still been able to play at the casino?

    Thanks,
    Lukas.
     
  2. Apr 18, 2016
  3. Jd666

    Jd666 RiffRaff CAG mm4

    Occupation:
    Maggot Farmer
    Location:
    Republic Of West Yorkshire
    1 person likes this.
  4. Apr 18, 2016
  5. KasinoKing

    KasinoKing WebMeister & Slotaholic.. CAG MM PABnonaccred webmeister

    Occupation:
    House-Husband and Casino Advisor
    Location:
    Bexhill on sea, England
    I can't remember exactly who's who in the EM Group, but surely if you are self-excluded, then all your recent deposits should be returned...?
    The casinos can't have it both ways.

    KK
     
  6. Apr 18, 2016
  7. Tirilej

    Tirilej On a Break

    Occupation:
    Breathing
    Location:
    Sweden
    You are free to go on playing at Thrills casinos. It's the license that matter and Betit group have their own.
    I do know that SuperLenny is listed with Every Matrix license too but it should be just because they use their sportsbook.

    You maybe need to ask about that but otherwise you're good to go.

    Edit: JdRocks already said the same so it must be true :)
     
  8. Apr 18, 2016
  9. theslotsking

    theslotsking Experienced Member

    Occupation:
    it
    Location:
    Australia
    I have just discovered there was a post regarding this very subject only two months ago so apologies about the rehash.

    This is starting to frustrate me though as from what I have read if I had won I would have received squat. What an ethical world we live in now.
     
  10. Apr 18, 2016
  11. Harry_BKK

    Harry_BKK Senior Member CAG mm1

    Occupation:
    job is OK
    Location:
    Balcony
    Thrills is no longer EM. The Betit Group have now their own license.

    Everymatrix Casino's - Self Exclusion: Capture 471.jpg,Apr 18, 2016

    Everymatrix Casino's - Self Exclusion: Capture 472.jpg,Apr 18, 2016
     
  12. Apr 18, 2016
  13. theslotsking

    theslotsking Experienced Member

    Occupation:
    it
    Location:
    Australia
    Thanks. I have messaged Erik so will post his response on here.
    I use Superlenny for the sportsbook so will be curious about their response.
     
  14. Apr 18, 2016
  15. theslotsking

    theslotsking Experienced Member

    Occupation:
    it
    Location:
    Australia
    Is this new though as I noticed on the askgamblers website thrills were advising clients at the end of 2015 they were still part of everymatrix
     
  16. Apr 18, 2016
  17. Harry_BKK

    Harry_BKK Senior Member CAG mm1

    Occupation:
    job is OK
    Location:
    Balcony
  18. Apr 19, 2016
  19. luringenersmart

    luringenersmart Banned User - multiple accounts

    Occupation:
    Programmer
    Location:
    Neverland
    I self excluded from jetbull or one of the other sites years ago. It all ended with EM refunding me all my deposits over those years. Totall around 5K euros. If they deny your winnings then go to the MGA and make a complaint they have to refund you then.
     
  20. Oct 21, 2016
  21. Keith Addy

    Keith Addy Full Member MM PABnonaccred

    Occupation:
    it engineer
    Location:
    edinburgh
    You must register/login in order to see the link.

    Looks like there is going to be a investigation into self exclusion about time too.
     
  22. Oct 21, 2016
  23. slotter999

    slotter999 Senior Member

    Occupation:
    Player
    Location:
    UK
    Interesting....they paid him his £35,000 winnings from Maria casino even though he was SE at unibet. Probably only after and because radio 4 got involved.
     

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