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Euroslots promotion

Discussion in 'Online Casinos' started by dionysus, Jan 11, 2013.

    Jan 11, 2013
  1. dionysus

    dionysus can turn wine into water CAG MM

    Occupation:
    n/a
    Location:
    I'm a Canucklehead
    Sovereign of the Seven Seas is now here for you to be discovered.
    There are some stunning features for all you adventurous seafarers… and most of all, some great wins to be made.
    Set sail right away, and with the help of our free spins, make your voyage one to be remembered!
    Log in to your account, play "Sovereign of the Seven Seas" and get your bonus automatically
    This offer is valid until Sunday 13 January 2013, 23:59 CET
    You must wager your bonus amount 40 times before you can make a withdrawal

    So, bascially, you login, youre credited with a buck. Rather shoddy 'free spins' as the game is 40 credits, so you get 2 and a half spins?
    Moot anyway, since the game crashes every spin
     
  2. Jan 11, 2013
  3. dionysus

    dionysus can turn wine into water CAG MM

    Occupation:
    n/a
    Location:
    I'm a Canucklehead
    bizaaaaare:

    Please wait for a site operator to respond.
    You are now chatting with 'Denise'
    Your Issue ID for this chat is X
    Denise: Hi! Welcome to EuroSlots. How may I help you?
    james: hi got the email for free spins on seven seas
    james: but i dont see any
    james: is the dollar in my acct for the spins?
    Denise: You will need to go to the game.
    james: i did
    james: everytime i open it, theres no free spin
    Denise: One moment.
    james: and everyime i spin with the dollar, the game crashes
    Denise: Could I have your username, please?
    james: sayajay
    james: sorry
    james: x
    Denise: So if you are trying to spins with the dollar you received it?
    james: theres a buck in my account
    james: its been using that
    Denise: Yes, that's correct.
    james: no its not free spins, its a dollar credit correct
    Denise: In this case it is the newsletter bonus, yes.
    james: ok, well, im trying to spin now
    james: and the game keeps crashing
    james: error 2
    Denise: Please try one of the Netent game instead.
    james: ok, netent is working
    james: so i can play netent?
    Denise: Yes
    james: but i cant actually play the game the promotion is for?
    Denise: If you receive error 2 unfortunately not.
    Denise: We are aware of this problem and working on it.
    james: lol, but why send a promotion saying its for a particular game then?
    james: ok, i see, thank you
     
  4. Jan 12, 2013
  5. EuroSlots

    EuroSlots I-Gaming Industry Representative

    Occupation:
    Casino Manager
    Location:
    Malta
    Hi Dionysus,

    Unfortunately we are not able to create a specific free spins campaign for our Microgaming games, hence we offer our customers free money instead. Some might get a smaller amount, some might get more.. :)
    Regardless, we would like to inform our customers about new games that are added to our casino and give them a chance to try it out for free. Some games have XX bet lines and some have Y bet lines.

    As regards to the error 2 message, we apologize for this and we are aware of this issue and we are working on it as we speak. It's a problem which we have located and we're working on a fix in order to prevent this for our customers.

    If you should have any questions, please feel free to send me a PM.

    Fredrik
     
    1 person likes this.
  6. Jan 12, 2013
  7. dionysus

    dionysus can turn wine into water CAG MM

    Occupation:
    n/a
    Location:
    I'm a Canucklehead
    Thanks for replying. I can understand that a cash credit can be a way to promote a game in lieu of actual free spins. Perhaps it's best you offer players TWO dollars.....not because it's more money, lol but rather can accommodate any wager size to an even amount of spins(2@$1, 4@.50, 5@.40, 8@.25).
     

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