so the below copy paste email was from 31 last month . and that is after
more time took ,between now and than . to receive more requests from the player security ,
that requsted and received the passport stamping , from the border passport control , of the new country i am in , since my account was registered in 2010 other adress.
no less than 2 bank statment from my local bank here were emailed them , just to receive today , that they may be need to translate the document next week .
Ecogra approved?
support@casinodesk.com
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Hi Offer
My name is Jorge and I am contacting you from EuroPalace casino.
I have reviewed your account and can confirm that your documents were received.
We are awaiting feedback from our Player Security Department who are currently verifying your documents.
Please allow some time for feedback in this regard, 24 – 48 hours during the week and 48 – 72 hours over weekends.