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English Harbour's buisness hours (funny)

Discussion in 'America the Beautiful' started by catrina m, Aug 8, 2007.

    Aug 8, 2007
  1. catrina m

    catrina m Senior Member PABaccred

    US of A
    I was looking around some casino links and I saw a free no deposit bonus of $5 at a link to English Harbour. I was having trouble getting a deposit to go through at my usual casino (as usual ) so I decided to see if I could spin a little on a no deposit bonus. I registered and it said the bonus would be credited within 24 hours.

    Around 24 hours later I checked and no bonus, so I clicked the live chat. It was actually pretty funny because the support guy was no einstien.

    If its this hard to get a silly little bonus, imagine winning big and not getting paid. Here's a transcript of the live chat. It's BUISNESS HOURS!

    Chat InformationPlease wait for a site operator to respond.
    Chat InformationYou are now chatting with 'Hensly'
    Hensly: Welcome to Casino Support.
    Hensly: May I please have your casino account ID or email address ?
    Hensly: Thank you, how may I assist you today?
    you: I registered through a link that said I would get $5 free to try the casino within 24 hours
    you: I have not recieved it yet
    Hensly: 24 Business Hours.
    you: When should I expect to recieve it then?
    Hensly: Please hold on a moment, I will review your account.
    Hensly: All payments needs to be on hold for 48 hours if requested during weekdays.
    Hensly: If you redeposit that time frame is reset.
    Hensly: Once the 48 hours is over the system will move your payment for processing.
    Hensly: Once processed it till take up to 10 business days to hit your bank.
    Hensly: Your payment will be send to your bank account on file.
    you: I am not requesting a payout as I have never deposited here, Is it this hard to claim your $5 bonus?
    Hensly: Hold on/
    Hensly: Your account was created yesterday.
    you: 24 hours ago
    Hensly: The bonus should be credited any time now.
    Hensly: Is there anything else I can further assist you with?
    you: thank you
    Hensly: The bonus is credited in 24 Business Hours.
    Hensly: Not daytime.
  2. Aug 8, 2007

    NASHVEGAS Banned User - flamming, disrespecting admin,

    That should be an award winner! Hilarious, were they serious?:D
  4. Aug 8, 2007
  5. catrina m

    catrina m Senior Member PABaccred

    US of A
    Yes he was.

    24 buisness hours must mean 3 days in real terms, lol.

    Think I will pass on ever depositing there, even if I win on the bonus I haven't seen yet after 36 daytime and nightime hours.
    1 person likes this.
  6. Aug 9, 2007
  7. winbig

    winbig Keep winning this amount.

    Nah...12 business days. They only work 2 hours a day :thumbsup:


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