english harbour problem

gaspode

Dormant account
Joined
Jun 13, 2004
Location
england
i tried to cash out at english harbour
cash in got reversed and i received email saying i still needed to wager
over 3600 more so acording to them upto yet i have wagered only 400pounds
i played over 5 hours yesterday wagering from 2gbp to 100gbp per hand on blackjack alone
the wager requirement for the bonus in uk pounds is 250*16=4000
i more than covered this playing blackjack and wagered alot more on other games
i have sent 4 emails and getting no response as to why i keep getting cash in reversed anyone else having problems with them
everything i have seen about this online casino as been good so am alittle surprized with what is happening
 

Clayman

Dormant account
Joined
Mar 12, 2004
Location
Pennsylvania, USA
I'm currently playing there but haven't reached the cash-out stage yet.

CS was helpful when I phoned recently so I guess you could try that.

For me the terms are bonus times 20, so maybe double-check.

Keep us posted.
 

gaspode

Dormant account
Joined
Jun 13, 2004
Location
england
after receiving nothing back from my emails i rang cs
they told me there was a glitch in there software and they have now cashed me out
so at the moment things look ok
 

hhcfreebie

Dormant account
Joined
Feb 22, 2003
Location
USA
Clayman said:
I'm currently playing there but haven't reached the cash-out stage yet.

CS was helpful when I phoned recently so I guess you could try that.

For me the terms are bonus times 20, so maybe double-check.

Keep us posted.
Hmm? I think those group doesn't take bet from US? :what:
I tried to regist an account with this group but I was locked right away after registration. I called them and was told NO US bet was allowed.
Maybe that's because I live in Oregon.
 

Clayman

Dormant account
Joined
Mar 12, 2004
Location
Pennsylvania, USA
hhcfreebie said:
Hmm? I think those group doesn't take bet from US?

All I can tell you they list a toll-free number for North America on the website and I opened an account a long time ago and only recently began to use it again.

Maybe they'll tell me after $6000 of wagering, they don't take US bets. :eek:
 
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