english harbour problem

gaspode

Dormant account
i tried to cash out at english harbour
cash in got reversed and i received email saying i still needed to wager
over 3600 more so acording to them upto yet i have wagered only 400pounds
i played over 5 hours yesterday wagering from 2gbp to 100gbp per hand on blackjack alone
the wager requirement for the bonus in uk pounds is 250*16=4000
i more than covered this playing blackjack and wagered alot more on other games
i have sent 4 emails and getting no response as to why i keep getting cash in reversed anyone else having problems with them
everything i have seen about this online casino as been good so am alittle surprized with what is happening
 

Clayman

Dormant account
I'm currently playing there but haven't reached the cash-out stage yet.

CS was helpful when I phoned recently so I guess you could try that.

For me the terms are bonus times 20, so maybe double-check.

Keep us posted.
 

gaspode

Dormant account
after receiving nothing back from my emails i rang cs
they told me there was a glitch in there software and they have now cashed me out
so at the moment things look ok
 

hhcfreebie

Dormant account
Clayman said:
I'm currently playing there but haven't reached the cash-out stage yet.

CS was helpful when I phoned recently so I guess you could try that.

For me the terms are bonus times 20, so maybe double-check.

Keep us posted.
Hmm? I think those group doesn't take bet from US? :what:
I tried to regist an account with this group but I was locked right away after registration. I called them and was told NO US bet was allowed.
Maybe that's because I live in Oregon.
 

Clayman

Dormant account
hhcfreebie said:
Hmm? I think those group doesn't take bet from US?
All I can tell you they list a toll-free number for North America on the website and I opened an account a long time ago and only recently began to use it again.

Maybe they'll tell me after $6000 of wagering, they don't take US bets. :eek:
 

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