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english harbour problem

Discussion in 'Online Casino and Poker Complaints - old section' started by gaspode, Jun 16, 2004.

    Jun 16, 2004
  1. gaspode

    gaspode Dormant account

    i tried to cash out at english harbour
    cash in got reversed and i received email saying i still needed to wager
    over 3600 more so acording to them upto yet i have wagered only 400pounds
    i played over 5 hours yesterday wagering from 2gbp to 100gbp per hand on blackjack alone
    the wager requirement for the bonus in uk pounds is 250*16=4000
    i more than covered this playing blackjack and wagered alot more on other games
    i have sent 4 emails and getting no response as to why i keep getting cash in reversed anyone else having problems with them
    everything i have seen about this online casino as been good so am alittle surprized with what is happening
  2. Jun 16, 2004
  3. Clayman

    Clayman Dormant account

    Pennsylvania, USA
    I'm currently playing there but haven't reached the cash-out stage yet.

    CS was helpful when I phoned recently so I guess you could try that.

    For me the terms are bonus times 20, so maybe double-check.

    Keep us posted.
  4. Jun 16, 2004
  5. gaspode

    gaspode Dormant account

    after receiving nothing back from my emails i rang cs
    they told me there was a glitch in there software and they have now cashed me out
    so at the moment things look ok
  6. Jun 16, 2004
  7. hhcfreebie

    hhcfreebie Dormant account

    Hmm? I think those group doesn't take bet from US? :what:
    I tried to regist an account with this group but I was locked right away after registration. I called them and was told NO US bet was allowed.
    Maybe that's because I live in Oregon.
  8. Jun 17, 2004
  9. Clayman

    Clayman Dormant account

    Pennsylvania, USA
    All I can tell you they list a toll-free number for North America on the website and I opened an account a long time ago and only recently began to use it again.

    Maybe they'll tell me after $6000 of wagering, they don't take US bets. :eek:

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