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english harbour problem

Discussion in 'Online Casino and Poker Complaints - old section' started by gaspode, Jun 16, 2004.

    Jun 16, 2004
  1. gaspode

    gaspode Dormant account

    Location:
    england
    i tried to cash out at english harbour
    cash in got reversed and i received email saying i still needed to wager
    over 3600 more so acording to them upto yet i have wagered only 400pounds
    i played over 5 hours yesterday wagering from 2gbp to 100gbp per hand on blackjack alone
    the wager requirement for the bonus in uk pounds is 250*16=4000
    i more than covered this playing blackjack and wagered alot more on other games
    i have sent 4 emails and getting no response as to why i keep getting cash in reversed anyone else having problems with them
    everything i have seen about this online casino as been good so am alittle surprized with what is happening
     
  2. Jun 16, 2004
  3. Clayman

    Clayman Dormant account

    Location:
    Pennsylvania, USA
    I'm currently playing there but haven't reached the cash-out stage yet.

    CS was helpful when I phoned recently so I guess you could try that.

    For me the terms are bonus times 20, so maybe double-check.

    Keep us posted.
     
  4. Jun 16, 2004
  5. gaspode

    gaspode Dormant account

    Location:
    england
    after receiving nothing back from my emails i rang cs
    they told me there was a glitch in there software and they have now cashed me out
    so at the moment things look ok
     
  6. Jun 16, 2004
  7. hhcfreebie

    hhcfreebie Dormant account

    Occupation:
    research
    Location:
    USA
    Hmm? I think those group doesn't take bet from US? :what:
    I tried to regist an account with this group but I was locked right away after registration. I called them and was told NO US bet was allowed.
    Maybe that's because I live in Oregon.
     
  8. Jun 17, 2004
  9. Clayman

    Clayman Dormant account

    Location:
    Pennsylvania, USA
    All I can tell you they list a toll-free number for North America on the website and I opened an account a long time ago and only recently began to use it again.

    Maybe they'll tell me after $6000 of wagering, they don't take US bets. :eek:
     

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