Question Energycasino withdrawal

curremon

Senior Member
PABnononaccred
MM
Joined
Jan 26, 2013
Location
finland
Im confused about energycasino.
I made withdrawal via bank transfer which was processed almost instantly (thumbs up for that).
I asked what provider they use to make transactions via bank transfer to finland and i got reply that they use trustly...
I have played almost 10 years now and trustly has allways been instant after approval from casino so whats going on here ? Either they are NOT using trustly or Trustly has made some changes.

Anyone withdrawn via bank transfer lately ? How long it took to get money ?
 

colinsunderland

Experienced Member
webmeister
MM
Joined
Jan 28, 2016
Location
uk
I've had some from there that were pretty much instant and some which took about 6 hours, no idea why as like you say, they are usually instant. It's always arrived though so I wouldn't worry.
 

curremon

Senior Member
PABnononaccred
MM
Joined
Jan 26, 2013
Location
finland
I just dont think its trustly.. Since normally there is trustly logo but now there is just this:
banktransfer.jpg
 

curremon

Senior Member
PABnononaccred
MM
Joined
Jan 26, 2013
Location
finland
Nope... thats why i asked them what provider they use since normally when i use bank transfer i get money via Pluspay finland or something like that... But they are saying that its trustly what they use
 

curremon

Senior Member
PABnononaccred
MM
Joined
Jan 26, 2013
Location
finland
Can someone help me what to do since they dont give me tracking code for withdrawal ?
 

helenakp

Ueber Meister
PABaccred
Joined
Sep 24, 2013
Location
MK
Can someone help me what to do since they dont give me tracking code for withdrawal ?

That's depending on the country you are living.Month ago i had bank withdraw from Karjala Casino it took exactly 3 days and i don't think any casino will give you the track number you are referring
 

curremon

Senior Member
PABnononaccred
MM
Joined
Jan 26, 2013
Location
finland
now i finally got answer... it wasnt trustly payment at all like i was told so 3 times... its normal international bank transfer and everything is fine. Sometime i wonder where these support staff members come from. Obviously you dont need to know anything before you work at casino :D
 
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