Baptism by Fire Energy Casino - they want to come on board

[brianmon]

I just took the second 'CM Exclusive' SUB of 50%, assuming it was the same (pretty high) WR as the first 100%. But's even higher. it's 30x D+B.
My fault for not checking the T&C first, But that's 90xB for a 50% bonus

I managed 45xB before busting out.
I doubt they'll be seeing any more deposits from me. not on those terms

 

[Valhalla]

Mercifully, I'm not into bonuses so don't need to worry about stuff like that, but that is very high WR

I've actually taken a couple of bonuses on Energy, but I cancel them after a few minutes because I can't be bothered with it

 

[NorbertEnergy]

been playing here more recently just for the novomatic slots as a uk player they can be hard to find a good selection, more novos please

Hi,

We are adding new Novomatic games biweekly / monthly to our UK selection, usually we announce players via newsletters about that, linked with a 50% Reload Bonus. I am not sure if you are subscribed to our newsletters but if not please subscribe yourself by checking in the Promotional emails button in your player profile.

 

[NorbertEnergy]

Although I play here for years now, I never noticed or paid attention to their tournaments which are quite nice.
You participate automatically if you play certain slots for real money and many prices to win. Like 50 places get paid and first gets €250.00
With a small nice win you are already sure of winning freespins becuase the first 50 players are getting paid

Hi,

I will talk to your VIP Manager to inform you more frequently about our tournaments. We made some modifications on our Tournaments page, where you can find the Active and the Upcoming tournaments. Also you can check the past tournaments prize pools and winners. We had started to run more and more slot tournaments with different specific themes like Game of Thrones, Weekend tours, Easter, Gonzo Birthday etc. I hope that you will enjoy them because its pretty easy to qualify for a winner place(not just 50, but we recently organized a short tournament where the first 100 players got some kind of gift ).

Good luck!

 

[Journeyman]

Hi all,

I want to post what happened to me to give you guys an impression about how this casino threats customers from my caliber.

I am a loyal customer but certainly not a very big depositer. I have had my days when I could afford it I deposited a few hundred untill 1k on 1 or 2 days but these were exceptional.
When I am able to I still like to play a few hundred but in general, especially in my hard times, just after the winter, I deposit around €20-€50 a week. Sometimes I even not play at all, sometimes a little bit more.
Hereby I use all the bonuses offered me I can.

Yesterday I have had a very pleasant experience which I want to share so you guys know what you can expect from Energy Casino when you are loyal and don´t make any problems.

I deposited €20 and got a 50% bonus so €30 in total.
I had planned a nice night with my girlfriend to play slots like DOA, Piggy Riches and other slots with the minumum wager to grind them out a bit and to have many hours of play if we get a bit lucky.
At a given moment I switched from DOA to Piggy Riches and meanwhile I was playing a bit with my online radio. Suddenly Piggy Riches pops up, I click a button and BAMM... a €15.00 spin. No hit and my balance from €22 to €7.

It did happen to me before and I realize very well this is the players responsability. And if I hit at that big spin I should have never contacted live support ofcourse. But yesterday I decided to contact them. I was so dissapointed and did not have the option to deposit much more.
I contacted Magda at their live support. Esplained the situation, fully aware they in no way have to refund anything. I though, maybe they give me some free psins. Anyway, I contacted them.

Now, within just a few minutes me was told they appreciate me as a loyal customer and she offered me directly to refund me the €15.00.
Now this was tecnically not possible, because I was already playing with a bonus. She told me I could come back at the chat in case I get broke and she would give me the €15.00

Well, within an hour I was broke, went to the chat and within 1 minute I had €15.00 in my account. At first I did not notice, but this €15 just had a playthrough of 15x (so I had even more chance to meet the wager requirements then with my initial bonus).

At around 1 o clock at night I made €100 of it, met the small playthrough and within 10 minutes (during the night) it was in my Neteller account!

I really appreciate this a lot Energy Casino! And I wanted this to share with my fellowgamblers.
If you are just a bit of a good customer you know what you can expect from this casino

 

[hedgehok]

Wow - very respectable demeanor by the EnergyCasino

Glad that you did the wagering and withdrew. Unfortunately I wasn't able to withdrew there up to this point - which does not mean i did not enjoy playing there.

 

[NorbertEnergy]

Hi all,

I want to post what happened to me to give you guys an impression about how this casino threats customers from my caliber.

I am a loyal customer but certainly not a very big depositer. I have had my days when I could afford it I deposited a few hundred untill 1k on 1 or 2 days but these were exceptional.
When I am able to I still like to play a few hundred but in general, especially in my hard times, just after the winter, I deposit around €20-€50 a week. Sometimes I even not play at all, sometimes a little bit more.
Hereby I use all the bonuses offered me I can.

Yesterday I have had a very pleasant experience which I want to share so you guys know what you can expect from Energy Casino when you are loyal and don´t make any problems.

I deposited €20 and got a 50% bonus so €30 in total.
I had planned a nice night with my girlfriend to play slots like DOA, Piggy Riches and other slots with the minumum wager to grind them out a bit and to have many hours of play if we get a bit lucky.
At a given moment I switched from DOA to Piggy Riches and meanwhile I was playing a bit with my online radio. Suddenly Piggy Riches pops up, I click a button and BAMM... a €15.00 spin. No hit and my balance from €22 to €7.

It did happen to me before and I realize very well this is the players responsability. And if I hit at that big spin I should have never contacted live support ofcourse. But yesterday I decided to contact them. I was so dissapointed and did not have the option to deposit much more.
I contacted Magda at their live support. Esplained the situation, fully aware they in no way have to refund anything. I though, maybe they give me some free psins. Anyway, I contacted them.

Now, within just a few minutes me was told they appreciate me as a loyal customer and she offered me directly to refund me the €15.00.
Now this was tecnically not possible, because I was already playing with a bonus. She told me I could come back at the chat in case I get broke and she would give me the €15.00

Well, within an hour I was broke, went to the chat and within 1 minute I had €15.00 in my account. At first I did not notice, but this €15 just had a playthrough of 15x (so I had even more chance to meet the wager requirements then with my initial bonus).

At around 1 o clock at night I made €100 of it, met the small playthrough and within 10 minutes (during the night) it was in my Neteller account!

I really appreciate this a lot Energy Casino! And I wanted this to share with my fellowgamblers.
If you are just a bit of a good customer you know what you can expect from this casino

Hi,

Thank you so much for this great feedback, a VIP player like you deserves maximum trust and attention from our team and Magda will be so happy if I will show her this post. We try to meet all of our players expectations, hopefully more and more players will discover the joys of being a member of our VIP Club.

All of our players can benefit from Weekly Reload Bonus offers, Slot Tournaments, Free Spin offers and in some cases from special reload and no deposit bonuses. Fast support and short withdrawal time forms the basis of our service.

We continuously try to form our services in accordance with our players needs. Every opinion counts and help us to create a high-class gaming environment which satisfy all of our players. Thanks for the feedbacks posted in CM forum by users which I consider the driving forces of the online gaming community, we already managed to register some upgrades and I truly hope that this tendency will continue.

Journeyman, I wish you the best of luck and please let me repeat myself, feel free to contact us at anytime you wish.

Thank you.
Norbert

 

[NorbertEnergy]

Wow - very respectable demeanor by the EnergyCasino

Glad that you did the wagering and withdrew. Unfortunately I wasn't able to withdrew there up to this point - which does not mean i did not enjoy playing there.

Hi,

I am happy that you enjoyed your play time in EnergyCasino even if you were not that lucky to test how fast we proceed with the withdrawals.

I hope this bad run will end and you will manage to hit big soon!

 

[Casinomeister]

Well, looks like 60 days are up for the BBF, and it seems all has gone well. Any naysayers to moving them up to Accredited status please state your piece now.

 

[lotusch]

Defo a worthy addition in the accredited section so already from me a congratz to Energy and their team!
Haven't had much luck there yet but Customer Care is always nice and friendly and Norbert is a nice and friendly rep.
Also I like the little EP shop where u can convert points into cool items.
So even if you lose you are saving up for something nice from the shop.

I enjoy playing there.

 

[Journeyman]

Well worth accreditation! I feel safe here, ultrafast withdraws, very nice customersupport, good VIP manager and Norbert as a great Rep.
When you play at Energy Casino regularly you will feel how they appreciate you as a player!

I hoped from the beginning they should make it and they made it!! My favourite casino finally became accredited

 

[NorbertEnergy]

Thank you so much!

 

[fun4all]

Well worth accreditation! I feel safe here, ultrafast withdraws, very nice customersupport, good VIP manager and Norbert as a great Rep.
When you play at Energy Casino regularly you will feel how they appreciate you as a player!

I agree, and novomatic games.. LOVE novomatic games.

 

[Casinomeister]

Now they're accredited:
https://www.casinomeister.com/forums/threads/energy-casino-accredited-casino.67027/