itsover2014
Full Member
- Joined
- Sep 28, 2014
- Location
- United Kingdom
Hi
I posted a thread yesterday explaining how slow energy casino are being with my £100 withdrawal and now I’ve been hit with a ridiculous request and need some help with how to proceed.
Bear in mind I’ve had this account years and years.
As part of our security procedure, which aims to protect both players and operators throughout their ongoing customer relationship; we kindly ask you to upload the following documents on our website under the tabs My account -> My documents:
· a picture of yourself holding your valid official picture ID - document next to face with a note displaying current date
· a copy of the front of the credit card **with the first 6 and last 4 digits visible
· a copy of the signed back of the credit card ** for security reasons please cover last 3 digits (CVV code)
Furthermore, we appreciate that this can be intrusive, however, we would like to assure you, especially if this is the first time you have been asked, that this is not exclusive to Energy but a requirement that affects all online Casino or Sports betting companies that hold a license and are regulated by the UK Gambling Commission.
Therefore, we must ask the following questions to ensure that you are betting within a level that you are financially comfortable as well as remain fully compliant as an audited and licensed operator.
1. Please advise us on one or more of the following for your employment status:
• Employed Full Time
• Employed Part-time
• Self - employed
• Retired
• Student
• Unemployed
2. What is your primary occupation?
3. What are your total REGULAR monthly earnings?
4. Do you have any other sources of income through; Gambling winnings, Dividends, sale of a property, Divorce settlements, retirement income, sale of a company, insurance benefits, private loan, or OTHER? If so, please specify.
5. Do you own any property? If so, o please specify.
6. Are you comfortable playing at your current level?
We also wish to ensure that you’re enjoying the highest standards and that your gaming is safe and fair as you go forward.
Please check our Responsible Gaming tab and
Please note that due to pending verification the access to deposits has been temporarily suspended.
I absolutely will not be answering these financial questions over £100. I will send the id.
Can they really do this on withdrawal and not while depositing? I am so angry I will never play there again
See Related Threads:
I posted a thread yesterday explaining how slow energy casino are being with my £100 withdrawal and now I’ve been hit with a ridiculous request and need some help with how to proceed.
Bear in mind I’ve had this account years and years.
As part of our security procedure, which aims to protect both players and operators throughout their ongoing customer relationship; we kindly ask you to upload the following documents on our website under the tabs My account -> My documents:
· a picture of yourself holding your valid official picture ID - document next to face with a note displaying current date
· a copy of the front of the credit card **with the first 6 and last 4 digits visible
· a copy of the signed back of the credit card ** for security reasons please cover last 3 digits (CVV code)
Furthermore, we appreciate that this can be intrusive, however, we would like to assure you, especially if this is the first time you have been asked, that this is not exclusive to Energy but a requirement that affects all online Casino or Sports betting companies that hold a license and are regulated by the UK Gambling Commission.
Therefore, we must ask the following questions to ensure that you are betting within a level that you are financially comfortable as well as remain fully compliant as an audited and licensed operator.
1. Please advise us on one or more of the following for your employment status:
• Employed Full Time
• Employed Part-time
• Self - employed
• Retired
• Student
• Unemployed
2. What is your primary occupation?
3. What are your total REGULAR monthly earnings?
4. Do you have any other sources of income through; Gambling winnings, Dividends, sale of a property, Divorce settlements, retirement income, sale of a company, insurance benefits, private loan, or OTHER? If so, please specify.
5. Do you own any property? If so, o please specify.
6. Are you comfortable playing at your current level?
We also wish to ensure that you’re enjoying the highest standards and that your gaming is safe and fair as you go forward.
Please check our Responsible Gaming tab and
You do not have permission to view link
Log in or register now.
.Please note that due to pending verification the access to deposits has been temporarily suspended.
I absolutely will not be answering these financial questions over £100. I will send the id.
Can they really do this on withdrawal and not while depositing? I am so angry I will never play there again
See Related Threads:
- EnergyCasino. Energized Thread! Bonuses & More
- EnergyCasino - New Payment Solutions for Canada
- Energy Casino
- EnergyCasino Surprised With The Fastest Payout Ever
- PR: EnergyCasino Launches Major Sponsorship Deal
- Energy Casino Withdrawal Times?
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