EmuCasino dodgy?

DEvok

Newbie member
Joined
Oct 2, 2017
Location
Australia
I have a payout which I have been waiting for one freaking week, since they are taking forever to verify my account, they don’t even have an estimated time besides 24hours. I smell scam somewhere, has anyone even got a payout for these guys?
 

cnichas

Full Member
PABnonaccred
PABnoaccred
MM
Joined
Aug 7, 2014
Location
Johannesburg
I have a payout which I have been waiting for one freaking week, since they are taking forever to verify my account, they don’t even have an estimated time besides 24 hours. I smell scam somewhere, has anyone even got a payout for these guys?

I can reassure you from personal experience that Emu casino is not shady and in my view actually one of the better casinos out there , I have done three pretty decent withdrawals from them without any issues at all , the only thing they need to improve on is the payout times , my withdrawals to my skrill and neteller accounts were only received three days after requesting the withdrawal , it may have even taken longer but I was on requesting updates on the status of the withdrawal on live chat every 6 to 12 hours , you will get your cash they just slow , but support are friendly and eager to help and out any info you may have regarding the status of the payout , you will get your bucks
 

cnichas

Full Member
PABnonaccred
PABnoaccred
MM
Joined
Aug 7, 2014
Location
Johannesburg
Does anyone know if Emu Casino used to be owned by the same company as Videoslots a few years ago.

I'm sure it was.

I get a 404 when I try to look at Emu

A few years back maybe 3 or 4 the two Casinos did fall under the same company name could have been Panda Media but Video slots not sure , They were affiliated to each other in some way kind of like step sisters, they separated gradually over about a year and now there is no direct connection with them at all as far as I understand , I like Emu Casino and highly regard them , the support is friendly and they offer similar perks to VS with the Slot tourneys , A great comp system where you can spend your comp points earned from wagering on bonus offers , free cash or really awesome travel experiences if you happen to be located in Australia or New Zealand, I personally give them two thumbs up :thumbsup: they just really need to improve their payout time frame
 

Nicola

Closed Account
Joined
Jan 22, 2013
Location
Malta
Decent outfit, know one of the owners and are launching in the UK this month :)

Did you get your account verified yet DEvok?
 

DEvok

Newbie member
Joined
Oct 2, 2017
Location
Australia
Decent outfit, know one of the owners and are launching in the UK this month :)

Did you get your account verified yet DEvok?
I wish I’m into like 10 days already, I chat with live chat and they are useless, they keep telling me that security team has my documents and I’m first priority blabla. It doesn’t take this long to verify.

I lost trust to the crappy site.
 

Myfrance3333

Dormant account
Joined
Apr 21, 2017
Location
Australia
I wish I’m into like 10 days already, I chat with live chat and they are useless, they keep telling me that security team has my documents and I’m first priority blabla. It doesn’t take this long to verify.

I lost trust to the crappy site.


Any luck mate? I’ve recently opened an account and have just had a pretty big win. Support team have told me i need to wait until tomorrow (Monday) to get my account verified.

I’m really hoping these guys are a strong outfit and good casino as this is the biggest win I’ve ever had. I’m an Aussie too so good casinos are like the pot of gold at the end of the rainbow as we all know. Wouldn’t mind hearing from any other aussies who have withdrawan from here.
 

DEvok

Newbie member
Joined
Oct 2, 2017
Location
Australia
Made a payment withdraw last Wednesday and is Monday afternoon here in Sydney, still no monies in my account. Two days ago I withdrew $7000 and today bank transfer on my account said it’s accepted. Hope it gets through without getting rejected! Since people on Ozbaragin mentioned that the law might have the deposit declined if that makes sense.
 

lychi

Newbie member
Joined
Apr 3, 2015
Location
World wide, various locations
$10000 withdrawal limit per month though... managed to get a good win, verification process was within hours, first withdrawal still pending... now will have to wait 6 months for the rest..
 

lychi

Newbie member
Joined
Apr 3, 2015
Location
World wide, various locations
Wanted to update. First withdrawal no problems, $10k bank wire, pending period was a day, then in my account two days later... if they changed their monthly cashout limit to weekly limits, It would be my new fav and I’d give it 5 stars...
 

Casinomeister

Forum Cheermeister
Staff member
Joined
Jun 30, 1998
Location
Bierland
I hope you know that posting this information here is putting that operation in the cross hairs of the Australian authorities. It is illegal for any operations to accept bets from Australian punters unless they are properly licensed there (like Bet365, etc.). The Australian authorities are probably taking notes from your conversation since this is a public forum. Just so you are aware of this.
 

lychi

Newbie member
Joined
Apr 3, 2015
Location
World wide, various locations
I hope you know that posting this information here is putting that operation in the cross hairs of the Australian authorities. It is illegal for any operations to accept bets from Australian punters unless they are properly licensed there (like Bet365, etc.). The Australian authorities are probably taking notes from your conversation since this is a public forum. Just so you are aware of this.
Can I delete my posts?
 

lychi

Newbie member
Joined
Apr 3, 2015
Location
World wide, various locations
Well ok, thanks for that
I’m personally not playing from Australia, but I’ll take your feedback on board any way....
Would suck to live in such a nanny state that not only controls where you spend your money but also controls what you say, ask, do, even what you read......
 

Truthfinder

Banned User
Joined
Aug 27, 2018
Location
antarctica
WON ON DOUBLE ROULETTE...Two balls landed on one number....Wasnt paid out correctly.....They knew i had won...Gave me the run around and even stated that i was paid properly.....The odds of getting 2 balls on the same number is 1300-1.....I was paid 17-1.....Hell no...They knew it...They knew they could get away with it...Avoid these guys like the plague
 

Nicola

Closed Account
Joined
Jan 22, 2013
Location
Malta
WON ON DOUBLE ROULETTE...Two balls landed on one number....Wasnt paid out correctly.....They knew i had won...Gave me the run around and even stated that i was paid properly.....The odds of getting 2 balls on the same number is 1300-1.....I was paid 17-1.....Hell no...They knew it...They knew they could get away with it...Avoid these guys like the plague

Was this live dealer or a computer double roulette?

Ask for the results of the spin in question showing your bet size and outcome and lodge a official complaint with them. If this fails lodge a complaint with their nominated ADR / Submit Your Online Casino Complaint - Casinomeister
 
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