Dynamic IP address issues with a Casino.

ladyhawke

Senior Member
Joined
Sep 23, 2016
Location
Here, There, Everywhere.
There have been many complaints about casinos withholding withdrawals due to 'shared IP addresses". However, unless someone has a static IP address, the chances of being allocated an IP address that someone - who is totally unknown to you - has used before to play at a casino must exist.

Just browsing some of the forums that offer an arbitration service, and I came across this:

(Note: The OP was not sharing an IP address with friends or family. It was the Dynamic IP address that was causing the issue they were experiencing).

"Before we go any further - your IP address is your responsibility. If you have a dynamic IP address that could result in you sharing an IP address with other accounts in breach of terms and conditions, you should not play with this connection. While we will discuss this issue with the operator, if you have shared and IP address with another user there will be nothing we can do to assist you."

"Your IP address is your responsibility". No, I would have thought it is the responsibility of the ISP that allocates addresses.

"'You should not play with this connection." Firstly, how would you even know that someone has used the IP Address before you, and secondly, how else are you going to connect to the Internet to play?

Perhaps it is just me, but I find this response absolutely ridiculous.
 

dealer wins

Meister Member
Joined
Oct 25, 2006
Location
London the sh$thole
In the UK, all mobile networks use dynamic IP addresses, and all of the main broadband companies also use dynamic IPs.

There are a few smaller providers that use or offer static IP addresses, but I would say 99% of people are playing casinos on a dynamic IP, and anyway most people wouldn't even know what dynamic or static IP was lol
 

maxd

Complaints (PAB) Manager
Staff member
Joined
Jan 20, 2004
Location
Saltirelandia
FWIW IPs -- static or otherwise -- have long been considered the weakest evidence in any multi-account accusation made by a casino. Decent operators know this, the others probably do as well but are happy to act as if shared IP info is gospel. The math is simple: blame the player and keep the money.
 

ladyhawke

Senior Member
Joined
Sep 23, 2016
Location
Here, There, Everywhere.
FWIW IPs -- static or otherwise -- have long been considered the weakest evidence in any multi-account accusation made by a casino. Decent operators know this, the others probably do as well but are happy to act as if shared IP info is gospel. The math is simple: blame the player and keep the money.
@maxd - do you consider this position by the Arbitration Service in question to be fair?
 

maxd

Complaints (PAB) Manager
Staff member
Joined
Jan 20, 2004
Location
Saltirelandia
@maxd - do you consider this position by the Arbitration Service in question to be fair?

I'd call it dubious. If that was the only evidence against a player in a case -- and it was a single instance IP match -- then we'd almost certainly consider the case against the player to be very weak indeed.
 
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