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Question Drueckgluek KYC

Discussion in 'Online Casinos' started by lotusch, Mar 15, 2016.

    Mar 15, 2016
  1. lotusch

    lotusch Noob Webby webby PABaccred mm2

    Occupation:
    Fraud & Underwriting Team VRP / YapStone
    Location:
    Dún Dealgan
    Hey guys,how long does the KYC procedure here normally take?
    Sent in my docs last Friday!! Still no answer back if they are ok'd or not.
    Mostly I will not deposit at any casino until fully KYC'd just to make sure any WD's will not have any unnecessary delays.
    But 5 days (ok weekend was in between) to check my drivers license,copy bill and Skrill screen?

    If their withdrawals go as "quick" maybe I should not play here? :rolleyes::rolleyes:
     
  2. Mar 15, 2016
  3. hedgehok

    hedgehok Senior Member mm3

    Occupation:
    self-employed
    Location:
    Germany
    I actually initiated my first withdrawal at Drückglück yesterday and immediately uploaded documents after I submitted the withdrawal. This morning somebody called me to verify me on telephone. Went smoothly and I received the money only after 12h.

    I can't tell why it's so much longer with you.
     
    1 person likes this.
  4. Mar 18, 2016
  5. OldRing

    OldRing Experienced Member MM

    Occupation:
    Self Employed
    Location:
    UK
    Like Hedgehok, I received a call for the purposes of telephone verification.

    If you are ignoring calls from a private number or a number you do not recognise that is likely to be the reason for delayed confirmation of your verification.
     
  6. Mar 18, 2016
  7. itsover2014

    itsover2014 Experienced Member

    Occupation:
    NA
    Location:
    United Kingdom
    I can never understand why casinos require telephone confirmation

    They have everything else they need from the documents - I have never been asked for telephone confirmation and am glad as I do not like casinos calling me..
     
    1 person likes this.
  8. Mar 21, 2016
  9. taximania123

    taximania123 Experienced Member MM

    Occupation:
    se
    Location:
    uk
    Joined two weeks ago 2 deposits then a withdrawal ..uploaded docs after withdrawal request ..all as approved the next morning , had two more withdrawals since then with no issues.
     

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