DrueckGlueck casino is now in the Accredited Section

Casinomeister

Forum Cheermeister
Staff member
Joined
Jun 30, 1998
Location
Bierland
Adjusted the score a bit with new payment averages: it now 8.5 :D
 

brianmon

Ueber Meister
webby
mm4
Joined
May 22, 2013
Location
Cumbria
Congratulations Krystal and Co.

I'll look forward to receiving royalties for the use of my screenshot in the review, hahahahaa :D
 

hhhelllo

Not really here
PABnonaccred
MM
Joined
May 31, 2015
Location
canada
I just registered... 3.5% fee on instadebit... 5% fee on paysafecard :O wow.... thats a first... biggest fees I have ever seen .... ever... so 50$ paysafecard is 50 + 4$ fee at the store.... + 2.50 on drueckglueck deposit.... that hurts
 
Last edited:

EGO

Official Rep: SlotsMagic, PlayOJO and DrueckGlueck
Joined
May 2, 2014
Location
Cyprus
Thank you all for supporting DrueckGlueck through the BOF, we are delighted to be accredited
As a token of our appreciation there are 10 Free Spins on Guns and Roses in your accounts now*

And don’t forget, there is no wagering on your wins from our free spins!

Krystal

* Only for members who signed up to DrueckGlueck using Casinomeister links
 

spintee

Ueber Meister
webby
mm2
Joined
Mar 21, 2012
Location
Northants
Thank you all for supporting DrueckGlueck through the BOF, we are delighted to be accredited
As a token of our appreciation there are 10 Free Spins on Guns and Roses in your accounts now*

And don’t forget, there is no wagering on your wins from our free spins!

Krystal

* Only for members who signed up to DrueckGlueck using Casinomeister links

Fantastic stuff I won the grand total of £3.55

Just one Qs how did you connect the accounts? to know where to put free spins into?

And once again congrats on the BBF
 

brianmon

Ueber Meister
webby
mm4
Joined
May 22, 2013
Location
Cumbria
none in my account.

but there again..... * Only for members who signed up to DrueckGlueck using Casinomeister links

unfortunately, I didn't :oops:
 

Dabonz

Dormant account
Joined
Oct 14, 2013
Location
Netherlands
i won huge!

so i just won a huge amount of around €21 K on drueckglueck!
i am currently awaiting the first withdrawal, i hope everything goes fine!
 

Zodiac

Senior Member
webmeister
PABaccred
PABnorogue
Joined
Feb 16, 2006
Location
Europe
What i have to say about DrückGlück is not so good and i refer to the german market and possible customers.

They have also a Live Casino TV show on Sport1 channel but what you see and hear on this show is in my eyes a joke.

At Live show you can call a free phone number and with luck you are into studio and have the chance to win money (100€ in jetons to set €10x10 or 10x €10 spins) on roulette or on slot triple chance from Merkur.

But before you must been registered at DrückGlück to have the chance to play in the TV show.

They explain how you fill in the registration form how easy all is and recommend PayPal.

And every time, register, register and register. But there is a crucial thing which is concealed.

There was viewers and players live in the studio from e.g Munich, Berlin or elsewhere.

They don’t say that only registered users resident in Schleswig Holstein are allowed to open a real money account and play with bonuses.

On Youtube are some videos to watch (of course in german) with caller complaints that the winning money at the show goes not to your bank account, it goes to your player account and should be bonus money.

The moderator Max Schradin said, you can payout your money definitely and try to forward them to the service center.

But the user say that he already talked with service center and can’t cashout. Another player confirmed this.

I guess that Sport1 don’t know the Terms&Conditions from DrückGlück or ignore that they only have a license for Schleswig Holstein.

So, if a user resident outside from Schleswig Holstein and register at DrückGlück and win real money, he will never get paid.

The T&C’s are written clearly but they don’t say it in the show. They will get much registrations through this TV campaign from Germany but this is kidding from customers.

And for all customers resident outside from S-H, the rude awakening comes later if they have registered and play for real money (also if it's only pay €5 to PayPal) and win something.

What do you think ? Is it a fair procedure ?
 

hedgehok

Meister Member
mm3
Joined
Jul 30, 2014
Location
Germany
What i have to say about DrückGlück is not so good and i refer to the german market and possible customers.

They have also a Live Casino TV show on Sport1 channel but what you see and hear on this show is in my eyes a joke.

At Live show you can call a free phone number and with luck you are into studio and have the chance to win money (100€ in jetons to set €10x10 or 10x €10 spins) on roulette or on slot triple chance from Merkur.

But before you must been registered at DrückGlück to have the chance to play in the TV show.

They explain how you fill in the registration form how easy all is and recommend PayPal.

And every time, register, register and register. But there is a crucial thing which is concealed.

There was viewers and players live in the studio from e.g Munich, Berlin or elsewhere.

They don’t say that only registered users resident in Schleswig Holstein are allowed to open a real money account and play with bonuses.

On Youtube are some videos to watch (of course in german) with caller complaints that the winning money at the show goes not to your bank account, it goes to your player account and should be bonus money.

The moderator Max Schradin said, you can payout your money definitely and try to forward them to the service center.

But the user say that he already talked with service center and can’t cashout. Another player confirmed this.

I guess that Sport1 don’t know the Terms&Conditions from DrückGlück or ignore that they only have a license for Schleswig Holstein.

So, if a user resident outside from Schleswig Holstein and register at DrückGlück and win real money, he will never get paid.

The T&C’s are written clearly but they don’t say it in the show. They will get much registrations through this TV campaign from Germany but this is kidding from customers.

And for all customers resident outside from S-H, the rude awakening comes later if they have registered and play for real money (also if it's only pay €5 to PayPal) and win something.

What do you think ? Is it a fair procedure ?

Thank you for bringing this up.

You are referring to this post right? (xttp://www.playtime-forum.info/forum/threads/312-Dr%C3%BCckGl%C3%BCck-Bauernf%C3%A4ngerei). I have watched some excerpts of the show you Youtube and it's quite obvious that they try to make people aware of the brand. The hosts of the show do actually a good job im my opinion.

Most of the guys that are calling there have probably never played at an online casino or DrückGlück is their first one. It's a big promotion show so don't be surprised when the players have to create an account to get the money credited. I guess the money comes with some kind of wagering requirement whether it is x1 or x20 i can't tell. They try to lure the player into more play. It's not vicious it's merely what casinos do. To some extent it's "Bauernfängerei" but what is actually really free nowadays?

You should be aware that German players are separated depending on their residence. When you live in Schleswig-Holstein you will play on DrueckGlueck.de under the Schleswig-Holstein license. If you are living in the rest of Germany you will play under their Maltese license on DrueckGlueck.com. I can imagine that you have to create an account at DrueckGlueck.com and get your money credited which you won in the live-show if you live in Berlin or Munich, everything else would be shameful. I'm sure the rep can clarify here.
 

DepositSpinLose

Registered
Joined
May 3, 2010
Location
british columbia
I just registered... 3.5% fee on instadebit... 5% fee on paysafecard :O wow.... thats a first... biggest fees I have ever seen .... ever... so 50$ paysafecard is 50 + 4$ fee at the store.... + 2.50 on drueckglueck deposit.... that hurts

hello hhhelllo,

what currency did you register with? do they have CAD? also, do they have bank transfer for withdrawals?

Sorry to ask so many questions but I cant ask live chat without signing up. I would hate to sign up then find out there is not a withdrawal option. thanks:)
 

EGO

Official Rep: SlotsMagic, PlayOJO and DrueckGlueck
Joined
May 2, 2014
Location
Cyprus
Hi, thought i would step in here and answer
Yes we do have CAD and do offer Wire transfer for withdrawals

Krystal


hello hhhelllo,

what currency did you register with? do they have CAD? also, do they have bank transfer for withdrawals?

Sorry to ask so many questions but I cant ask live chat without signing up. I would hate to sign up then find out there is not a withdrawal option. thanks:)
 

EGO

Official Rep: SlotsMagic, PlayOJO and DrueckGlueck
Joined
May 2, 2014
Location
Cyprus
Hi Zodiac, thanks for your interest in out TV show but what you have posted is just not true.

Let’s go through your points one by one and apologies for the long reply:

1) They don’t say that only registered users resident in Schleswig Holstein are allowed to open a real money account and play with bonuses.

This is not correct and why would we have to say it when all other users (non-Schleswig Holstein residents) can play for real money and play for bonuses because they do so on our Malta license?

Fact 1- Schleswig Holstein users are allowed to play on our SH license and all other German users can play for real money and take bonuses because they do so on our Malta license

2) On YouTube are some videos to watch (of course in German) with caller complaints that the winning money at the show goes not to your bank account, it goes to your player account and should be bonus money.

I haven’t seen the videos and don’t know what issues the player had but…

fact2 - every user who wins gets paid in cash to their player account and can withdraw it immediately if they want. If they have a bonus on their account they just need to ask Support to cancel it or finish the wagering. normal casino procedure.

There was a case of one player that played with the winnings and lost it and then ridiculously asked for his show winnings again. Maybe it was him on YouTube?

3) But the user say that he already talked with service center and can’t cashout. Another player confirmed this. I guess that Sport1 don’t know the Terms&Conditions from DrückGlück or ignore that they only have a license for Schleswig Holstein

Again not correct. Fact 3 - The money won in the Show is credited to the players account as real money with no restrictions at all.

4) So, if a user resident outside from Schleswig Holstein and register at DrückGlück and win real money, he will never get paid.

Again not correct. Already covered above but I will repeat it again here.
Fact 4- Any German player outside of Schleswig Holstein will be on the Malta license and get paid in full for whatever they win.

The T&C’s are written clearly but they don’t say it in the show. They will get much registrations through this TV campaign from Germany but this is kidding from customers.
And for all customers resident outside from S-H, the rude awakening comes later if they have registered and play for real money (also if it's only pay €5 to PayPal) and win something.

I get the feeling you want this TV show to fail? Coming to the forum with incorrect facts suggests that you don’t see this as important for the whole casino industry in Germany. If I may say, this is a very brave and extremely expensive offline endeavor bringing online casinos to the attention of millions of Germans which you as an affiliate should be very supportive of.

There is no rude awakening for anyone who participates and wins money in the Show. The winnings are added to their DrueckGlueck player accounts and can be withdrawn immediately. Any German can participate because they will be covered under either our Schleswig Holstein or Malta license. These are the Facts !

Hope this clears it all up for you and if you need any more information I will be happy to answer. I think you should add DrueckGlueck to your affiliate websites and do everything you can to benefit from all the publicity and advertising.

Krystal




Thank you for bringing this up.

You are referring to this post right? (xttp://www.playtime-forum.info/forum/threads/312-Dr%C3%BCckGl%C3%BCck-Bauernf%C3%A4ngerei). I have watched some excerpts of the show you Youtube and it's quite obvious that they try to make people aware of the brand. The hosts of the show do actually a good job im my opinion.

Most of the guys that are calling there have probably never played at an online casino or DrückGlück is their first one. It's a big promotion show so don't be surprised when the players have to create an account to get the money credited. I guess the money comes with some kind of wagering requirement whether it is x1 or x20 i can't tell. They try to lure the player into more play. It's not vicious it's merely what casinos do. To some extent it's "Bauernfängerei" but what is actually really free nowadays?

You should be aware that German players are separated depending on their residence. When you live in Schleswig-Holstein you will play on DrueckGlueck.de under the Schleswig-Holstein license. If you are living in the rest of Germany you will play under their Maltese license on DrueckGlueck.com. I can imagine that you have to create an account at DrueckGlueck.com and get your money credited which you won in the live-show if you live in Berlin or Munich, everything else would be shameful. I'm sure the rep can clarify here.
 

Zodiac

Senior Member
webmeister
PABaccred
PABnorogue
Joined
Feb 16, 2006
Location
Europe
Hi Zodiac, thanks for your interest in out TV show but what you have posted is just not true.

i see it different

Let’s go through your points one by one and apologies for the long reply:

This is not correct and why would we have to say it when all other users (non-Schleswig Holstein residents) can play for real money and play for bonuses because they do so on our Malta license?

It would be okay if non SH residents normally can play under the .com domain and Malta license but you operate with a .de domain at your TV campaign and this is fact.


Fact 1- Schleswig Holstein users are allowed to play on our SH license and all other German users can play for real money and take bonuses because they do so on our Malta license

The vistitors from Sport1 don't know anything about the different license they will be registered.

All users assume that they register under DrückGlück.de but on .de you have clearly terms & conditions that only residents from SH are allowed.

Or do you let them registrate on .de domain and move them within your system?


I haven’t seen the videos and don’t know what issues the player had but…

You are the rep and should be exactly informed about the marketing and campaigns.

fact2 - every user who wins gets paid in cash to their player account and can withdraw it immediately if they want. If they have a bonus on their account they just need to ask Support to cancel it or finish the wagering. normal casino procedure.

Question: they must have a deposit before they can make a cashout?

There was a case of one player that played with the winnings and lost it and then ridiculously asked for his show winnings again. Maybe it was him on YouTube?

I don’t know

Again not correct. Fact 3 - The money won in the Show is credited to the players account as real money with no restrictions at all.

I can only referring about what i have seen and heard on TV show but if it is solved after the complaints, okay.

Again not correct. Already covered above but I will repeat it again here.
Fact 4- Any German player outside of Schleswig Holstein will be on the Malta license and get paid in full for whatever they win.

Again:you are operating with .de domain and Schleswig Holstein license


I get the feeling you want this TV show to fail? Coming to the forum with incorrect facts suggests that you don’t see this as important for the whole casino industry in Germany. If I may say, this is a very brave and extremely expensive offline endeavor bringing online casinos to the attention of millions of Germans which you as an affiliate should be very supportive of.

Passing affiliate partner where maybe try to promote!

I get the feeling that the only interest you have is to get many hundreds of registrations. You try to grab many users over this way what costs probably much money. Mr.Green, Betsson and 888 tried this before but all with .de domain otherwise they would not be allowed. If you move german players where register in a show on a .de domain within your system, this isn't correct. You can do so many shows you like, i only see how and in which manner the show and your brand presented.

The hessian government is the leading federal state and try to get changes for the gambling treaty because the european union requested.

There are round about 20 companys where have a licence in germany and the target is to make it more legal and easier for Sports Bet companies,Online Poker and Online Casinos to get a license if they fulfill the terms. We have a big grey and black market where implemeted billions.


There is no rude awakening for anyone who participates and wins money in the Show. The winnings are added to their DrueckGlueck player accounts and can be withdrawn immediately. Any German can participate because they will be covered under either our Schleswig Holstein or Malta license. These are the Facts !

Fact is the de.domain with rules!
 

EGO

Official Rep: SlotsMagic, PlayOJO and DrueckGlueck
Joined
May 2, 2014
Location
Cyprus
Just 2 answers this time

1) Each player knows which License they are playing under because they receive an email message informing them

2) any player winning on the TV show can get their money sent to them without making any deposit



i see it different



It would be okay if non SH residents normally can play under the .com domain and Malta license but you operate with a .de domain at your TV campaign and this is fact.




The vistitors from Sport1 don't know anything about the different license they will be registered.

All users assume that they register under DrückGlück.de but on .de you have clearly terms & conditions that only residents from SH are allowed.

Or do you let them registrate on .de domain and move them within your system?




You are the rep and should be exactly informed about the marketing and campaigns.



Question: they must have a deposit before they can make a cashout?



I don’t know



I can only referring about what i have seen and heard on TV show but if it is solved after the complaints, okay.



Again:you are operating with .de domain and Schleswig Holstein license




Passing affiliate partner where maybe try to promote!

I get the feeling that the only interest you have is to get many hundreds of registrations. You try to grab many users over this way what costs probably much money. Mr.Green, Betsson and 888 tried this before but all with .de domain otherwise they would not be allowed. If you move german players where register in a show on a .de domain within your system, this isn't correct. You can do so many shows you like, i only see how and in which manner the show and your brand presented.

The hessian government is the leading federal state and try to get changes for the gambling treaty because the european union requested.

There are round about 20 companys where have a licence in germany and the target is to make it more legal and easier for Sports Bet companies,Online Poker and Online Casinos to get a license if they fulfill the terms. We have a big grey and black market where implemeted billions.




Fact is the de.domain with rules!
 

Zodiac

Senior Member
webmeister
PABaccred
PABnorogue
Joined
Feb 16, 2006
Location
Europe
Just 2 answers this time

1) Each player knows which License they are playing under because they receive an email message informing them


Hi Krystal,

we are talking about the TV campaign and the viewers where maybe register at the show don't know anything. If you inform the users after registration under which license they have registered means you let users from other federal states register at .de domain and then switch them. This is the main point i was referring.
 

gokkie

Senior Member
PABnononaccred
Joined
Mar 28, 2009
Location
Netherlands
I opened an account, took the welcome bonus and started slotting.
I played my favorite slots including secret of the stones.
The lag on all slots was very bad for me.

Then while up a bit (to 90€) I checked the bonus terms (I know, my bad, check it before you play idiot :mad::rolleyes:) and to my horror I saw that secret of the stones slot is an excluded slot.
Oh man what? Really? Never seen that before. But of course my bad for not reading the terms. Stupid me.
I contacted support to tell I played an excluded slot. Chat support advised me to send an email to their support to cancel bonus and winnings.
My mistake of course but I would never have expected this slot to be on the excluded list. I asked why this slot, but got the answer it is a management decision.

So there you have it, as a very experienced player - I claim to be lol- who never made this error, allways checking all terms (well not today :p),I still managed to play an excluded slot and got my winnings voided.
Will triple check all terms from now on as the casino can add new slots to the excluded list in the future. Any casino can.
Maybe even starburst will be added.....now that would be the day.

Still the mistake is all on me :machinegu, just an advice to allways allways check the bonus terms....:sob:
 

Scatterse

Banned User
PABnononaccred
Joined
May 11, 2016
Location
London
I opened an account, took the welcome bonus and started slotting.
I played my favorite slots including secret of the stones.
The lag on all slots was very bad for me.

Then while up a bit (to 90€) I checked the bonus terms (I know, my bad, check it before you play idiot :mad::rolleyes:) and to my horror I saw that secret of the stones slot is an excluded slot.
Oh man what? Really? Never seen that before. But of course my bad for not reading the terms. Stupid me.
I contacted support to tell I played an excluded slot. Chat support advised me to send an email to their support to cancel bonus and winnings.
My mistake of course but I would never have expected this slot to be on the excluded list. I asked why this slot, but got the answer it is a management decision.

So there you have it, as a very experienced player - I claim to be lol- who never made this error, allways checking all terms (well not today :p),I still managed to play an excluded slot and got my winnings voided.
Will triple check all terms from now on as the casino can add new slots to the excluded list in the future. Any casino can.
Maybe even starburst will be added.....now that would be the day.

Still the mistake is all on me :machinegu, just an advice to allways allways check the bonus terms....:sob:

Jeez what a joke. A real turn off for me.
 
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