My turn for some input and update!
I opened an account here on 31st March, 4 days back. No initial luck to point of a withdrawal, but had my chances. Anyway, late last night/early hours of this morning I hit a 2,407x at £1 a spin on L'il Devil. Played a bit more and opted to withdrawal £2,400 and went to bed. Checked a couple of hours back and withdrawal pending which was no real surprise as I am not verified there and amount over £2,000 which takes up to 48 hours for their due diligence to be completed, per their T&C's (yes, I actually read them!!).
Anyway, I fire off an email to them asking if I need to verify my account as the option was greyed out in the My Account section. No sooner had I sent that, I received an e-mail confirming withdrawal was processed and then another to verify my account. Hurrah, they have complied with UKGC licence rules by not holding up a withdrawal pending documentation! I scan docs and do the selfie and within 20 minutes I was verified.
Have to say, I am somewhat pleased with them so far. Yes, noted the concerns per previous comments, but given the casino has not delayed anything (which they could have done considering amount, I was unverified, etc) I think they have acted admirably and with integrity. Super quick responding to emails, verification, withdrawals, etc. I tend not to play with bonuses, so can't comment here.
One thing I also like is one licence to one platform, not one licence covering 20+ casino sites!
Now to eagerly await the receipt of my withdrawal. Unfortunately Tesco Bank takes a little longer to show the receipts unlike other big banks.