Resolved Doyle's Room software won't uninstall and phones home

lots0

Banned User - troll posts - flaming
Joined
Jun 3, 2006
Location
Hell on Earth
A while back I got fed up with Doyles Room... way too many bad beats at the ring games and cash tournaments.

So I uninstalled Doyles Room software and asked them to close all my accounts casino/poker room and affiliate.

First thing is that a Doyles room rep told me in an email (copy available) that my accounts were closed... They are NOT closed, as a matter of fact they are ALL still open.

And now I find out that the Doyles Room software did not only NOT un-install but it replicated it's self and created more than a 2000 new folders/ registry entries and about 100 new .ini files on my PC. This is the behavior of a virus, not poker software.

What brought all this to my attention today was my virus software caught Doyles Room software trying to "Phone Home", once again this is after I had uninstalled the software, by using Doyles Room uninstaller.

I have just spent three hours getting my PC clean from this crap...
BEWARE...
 

doylesdavemcat

Dormant account
Joined
Mar 31, 2009
Location
Curacao
Regarding the pokeruninstaller

Hi lots0,


My name is David Miller from Doyles Poker and Casino. After reading your post I would agree if a software had such behavior to call it a virus, however the poker as well as our uninstaller is tested many times prior to the release, and in fact it does perform the complete removal of the system. We have forwarded your inquiry directly to our software provider so that they can perform a statement on your case, but we also suggest to check if your computer could of also had a different issue.

Once we receive the statement I will inform you personally.

Best Regards,

David Miller
Representative for Doyles Poker and Casino Support
Toll free 1-888-762-4192 ext: 3002
 

lots0

Banned User - troll posts - flaming
Joined
Jun 3, 2006
Location
Hell on Earth
Thanks for the PM David.

Glad to hear your taking some action on dealing with the software problem.

Now, how about getting those accounts of mine closed? Thanks.
 

doylesdavemcat

Dormant account
Joined
Mar 31, 2009
Location
Curacao
No problem, please send me your login name or email address to casino@dbpn.com and I'll personally make sure to take care of your request.

Best Regards,

David Miller
Representative for Doyles Casino and Poker
Phone: 1-888-762-4192 ext: 3002
 

Casinomeister

Forum Cheermeister
Staff member
Joined
Jun 30, 1998
Location
Bierland
Marking this "resolved".
 

lots0

Banned User - troll posts - flaming
Joined
Jun 3, 2006
Location
Hell on Earth
cake...

Funny you should ask....

Actually I thought it was "funny" that the doyle's room rep never asked that question.

It looked to me like either doyles room already knew about the 'problems' or just didn't care enough to do more than blow smoke up my ass.
 

warstories

Dormant account
Joined
Apr 11, 2009
Location
Hartford
Cake Netowrk

All these online poker sites hace merged with Cake Network and in my experience with any poker site that is on the Cake Network have become extremely shady,horriable software and good luck getting approval for a payout.

I played on 3 different poker sites before there merged with Cake Network and the sites were very smooth there were no bugs they did not make me jump threw hoops and waste a week of faxing and sending attached email's of my documents.

So now that they have merged with cake i requested a payout recieved my check and immidialy closed all my accounts and also unastalled the sites.


So then I hear of a new poker site that was surposed to be a a highly trusted site with plenty of fish and great bonuses.

So after playing on this site ( Power Poker ) i find out that there on the Cake Network witch i kind of had an idea that they may have been cause they had that corny software and had all the same rules and promotions that the rest did on Cake Network.

So i googled them and sure enough there on Cake so i requested a payout and they immidiatly closed my account with my money on there site.

They would not return any emails and the ones they did stated that there have been no cash with draw request and seeing how you have under the min. of the 500 dollars that is needed for a payout you will not beable to receive a payment. HMMmmMMm! Well if i had no cash with draw request on record then how would you know the amount of money in my account?

And that also blew my mind 500 dollar min. a payout that is exrememly high and a lil' shady.


Bottom line STAY AWAY FROM ALL SITES THAT ARE ON THE CAKE NETWORK:mad:
 

Jasminebed

Game old gal
Joined
Mar 13, 2008
Location
Ontario
So then I hear of a new poker site that was surposed to be a a highly trusted site with plenty of fish and great bonuses.

....

And that also blew my mind 500 dollar min. a payout that is exrememly high and a lil' shady.
This info is not that useful for us without the name of the Poker room. Perhaps you could elaborate please.
 

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