Roguish doyles ''casino''

CNISO

Dormant account
PABnononaccred
Joined
Jun 6, 2011
Location
LONDON
my doyles account was closed for months, called support desk when I did not manage to log in.
called 10 times during the time my account was closed, and got a few different stories in those calls
the first few calls I was told that the person I need to talk to is not there and that they will call me back which was not always what happened...at the end I was told that all my money is safe that I should not worry, and that the casino is changing the way the casino works and the systems,
witch sounded normal to me so I called back after a few days to see the progress of my account when I spoke to David who reopen my account and informed me that I only got 500$ instead of the 3234$ that I had, I was totally shocked because I was reassured the money was 100% safe and advised not to worry
I think this is very unfair and totally disagree with this decision if I would of lost money then what would of happened would the casino pay me back the money I had lost.
awaiting your reply.
 

Nifty29

Dormant account
Joined
Jun 20, 2001
Location
Turn right, then right. then right again
Have you contacted the rep here at CM?

Did you consider pitching a PAB?

I hope you explain it better than you did here because you're making no sense at all.

You can decide witch option you want.
 
Last edited:

KasinoKing

WebMeister & Slotaholic..
webmeister
PABnonaccred
CAG
MM
Joined
Aug 25, 2004
Location
Bexhill on sea, England
Have you contacted the rep here at CM?
Did you consider pitching a PAB?
As CNISO is a newbie, he might not have any idea what you are talking about!

CNISO, first please send the casino representative a Private Message about your problem by following this link:
http://www.casinomeister.com/forums/private.php?do=newpm&u=16541

After giving them a reasonable amount of time, if they do not put things right to your satisfaction, you can Pitch-A-Bitch.
This is CasinoMeister's FREE service to help players with problems at non-rogue casinos.
To submit your PAB, click here: http://www.casinomeister.com/problems.php
Be sure to read ALL the terms for submitting a PAB, including the PAB FAQs here: http://www.casinomeister.com/forums/faq.php?faq=cmfaq_pab

I'm not totally clear what your problem is, but I'm sure Doyle's will do the right thing - they are a good casino.

KK
 

Nifty29

Dormant account
Joined
Jun 20, 2001
Location
Turn right, then right. then right again
As CNISO is a newbie, he might not have any idea what you are talking about!

CNISO, first please send the casino representative a Private Message about your problem by following this link:
http://www.casinomeister.com/forums/private.php?do=newpm&u=16541

After giving them a reasonable amount of time, if they do not put things right to your satisfaction, you can Pitch-A-Bitch.
This is CasinoMeister's FREE service to help players with problems at non-rogue casinos.
To submit your PAB, click here: http://www.casinomeister.com/problems.php
Be sure to read ALL the terms for submitting a PAB, including the PAB FAQs here: http://www.casinomeister.com/forums/faq.php?faq=cmfaq_pab

I'm not totally clear what your problem is, but I'm sure Doyle's will do the right thing - they are a good casino.

KK

Sorry I was on the mobile and pasting links is a PITA.

I figured someone would chime in :grin:
 

funeral979

Dormant account
PABaccred
Joined
Apr 4, 2008
Location
Texas
Have you contacted the rep here at CM?

Did you consider pitching a PAB?

I hope you explain it better than you did here because you're making no sense at all.

You can decide witch option you want.

You should be a little more welcoming to newbies here instead of acting like you are The God of Casinomeister, where the rules of common decency don't apply.

Did you go over their post a few dozen times so you could point out a word that was not spelled correctly? So you could make fun of them?

Did you not make a post a little while ago advising a fellow forum member not to use bolding???? Was it not disturbing to you??

Ahhh....its ok to use bolding as long as it is YOU making snide remarks.

Its really not funny anymore.
 

Nifty29

Dormant account
Joined
Jun 20, 2001
Location
Turn right, then right. then right again
You should be a little more welcoming to newbies here instead of acting like you are The God of Casinomeister, where the rules of common decency don't apply.

Did you go over their post a few dozen times so you could point out a word that was not spelled correctly? So you could make fun of them?

Did you not make a post a little while ago advising a fellow forum member not to use bolding???? Was it not disturbing to you??

Ahhh....its ok to use bolding as long as it is YOU making snide remarks.

Its really not funny anymore.

The person I mentioned bolding to was posting EVERYTHING in bold. I posted ONE word in bold for effect, which is perfectly acceptable. It doesn't bode well for your comprehension skills that you couldn't make the distinction yourself. :rolleyes:

Your personal opinion of me personally is of no interest to me, and is completely unrelated to this topic and certainly of no assistance to the OP. Unlike yourself, I did actually provide some information to assist them.

IMO if someone wants others to help them, they could at least show some manners/respect by using such things as paragraphs and spell checks, and ensuring they actually explain what the issue is. I'll help anyone I can (and did), but I find it insulting that someone who is requesting my time isn't prepared to spend any of their own time on presenting it properly. You don't have to agree....either way I don't care.

Considering you have a history of making things personal, I'm surprised you have the gall to accuse someone else of the same thing.

I assuming Chu is going to cop it next, since he played along with what was a light-hearted way of saying "maybe you should consider spell check next time".

"God of Casinomeister". LMAO. Milk and cookies anyone?
 

Casinomeister

Forum Cheermeister
Staff member
Joined
Jun 30, 1998
Location
Bierland
"Ignore button" anyone? :rolleyes:

Please keep our streets clean. Thank you.
 

vinylweatherman

You type well loads
Joined
Oct 14, 2004
Location
United Kingdom
Doyles Room Closed Seized by FBI

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This should not have much bearing on a UK player, where online poker is LEGAL. If they are simply changing networks, they have no excuse for stalling the process of cashing out players from outside the US who want to leave. The FBI seized the DOMAIN, not the company.

The above story looks like a stalling tactic to prevent a "run on the bank" situation where non-US players take fright and bail. More worrying is the fact that almost $3000 has disappeared from the OP's account during this crisis, and with no proper explanation being given.

Non-US players have no real motive to stick around after this move to a relatively unknown network, so it is a real fear that they will all want to cash out and move to a better known network as soon as the site goes live again.

It is best to follow the advice given to contact the rep, followed by a PAB. Such crises often lead to the former reps no longer holding the position within the company, and this would mean they would no longer be available to assist. For this reason, do not leave it TOO long between contacting the rep, and going for a PAB. One week should be enough. If nothing is heard by next weekend, consider the rep AWOL, and submit a PAB next Monday.
 

chuchu59

gambling addict
PABnonaccred
CAG
Joined
Sep 26, 2004
Location
SOMEWHERE IN ASIA
"Ignore button" anyone? :rolleyes:

Please keep our streets clean. Thank you.

Bryan, you wanna keep the streets clean with your lawnmower?(avi)

Actually, while we should be more patient with newbies, they should at least stir up efforts to make coherent posts. Honestly, I couldnt make out what the OP was trying to say and as he claimed his residence is in LONDON I expect him to be a native English speaker. Writing like that makes it a little difficult to comprehend.
 

vinylweatherman

You type well loads
Joined
Oct 14, 2004
Location
United Kingdom
Bryan, you wanna keep the streets clean with your lawnmower?(avi)

Actually, while we should be more patient with newbies, they should at least stir up efforts to make coherent posts. Honestly, I couldnt make out what the OP was trying to say and as he claimed his residence is in LONDON I expect him to be a native English speaker. Writing like that makes it a little difficult to comprehend.

You would be surprised about how many EMPLOYERS complain about the standard of job applicants who have supposedly come through the UK education system. Some can't even write at all upon leaving school at 16, so the OP has done pretty well:rolleyes:

We also have the "texting generation" who have lost the art of grammar and spelling because they are so used to using texting to communicate, and so fail to adapt when communicating in a more formal setting, such as a job application.

The OP seems to have a weakness in spelling relatively simple words, and grammatical structure in a more formal setting.

Whilst other native English speakers can cope with this, others to whom English is a second language will have some difficulty, as they would have been taught through grammatical structure, rather than natural learning through childhood.

iespell can be added as a browser plug-in to help people check their spelling before posting, although care is needed to make sure it does not get it completely wrong and introduce a word you did not intend, rather than correct a misspelling.

The gist of this complaint seems to be that the OP had over $3000 in their account, but now only has $500, yet they didn't have access to their account in order to have lost this money in play.

It is possible that the OP has not correctly remembered what they had some months ago, but surely the poker room should have been able to explain what had happened to the money, rather than trotting out one excuse after another, and then reopening the account without obvious access to a history that would show the OP how they ended up with $500.
 

CNISO

Dormant account
PABnononaccred
Joined
Jun 6, 2011
Location
LONDON
If you arer refering to me as the OP I am not UK born I am Romanian and the most funny thing that you wrote I qoute " he claimed his residence is in LONDON I expect him to be a native English speaker. Writing like that makes it a little difficult to comprehend."
Well my friend you may be from some where down south or and under payed..
but I can reassure you that not all the people that live in London are native english speakers as it is a very multi cultured city..
So I hope I have tought you somthing spast..:eek2:

Have a good 1 geeza
Cnis
 

CNISO

Dormant account
PABnononaccred
Joined
Jun 6, 2011
Location
LONDON
cniso

Have you contacted the rep here at CM?

Did you consider pitching a PAB?

I hope you explain it better than you did here because you're making no sense at all.

You can decide witch option you want.

no one has got back to me about my complaint so i would be gratefull if you can tell me how to contact the rep at CM as you say?

and if i am not mistaken i have tried to PAB

IF YOU CAN HELP IT WOULD BE GRATE
 

Casinomeister

Forum Cheermeister
Staff member
Joined
Jun 30, 1998
Location
Bierland
We're still waiting for a response from Doyles room. They seem to be a little slow. :rolleyes:
 

maxd

Complaints (PAB) Manager
Staff member
Joined
Jan 20, 2004
Location
Saltirelandia
and if i am not mistaken i have tried to PAB

You have, and on the 9th I sent you an email which included the following:

Just a quick note to let you know that your PAB details have been submitted to the casino representatives. Normally I would have asked you to contact the casino representative first -- see our list of reps here: j.mp/lBlk6U -- but given the current situation with Doyle's and other US-facing casinos (see
You do not have permission to view link Log in or register now.
) I decided to submit your issue to the casino people straight away.

That said you should know that I won't be able to pursue this Pitch-A-Bitch as I normally would. The situation at Doyle's means there is little reason to expect them to be responding normally to player issues: I'll put the issue in their hands and then I'm afraid we just have to wait and see.

In any case I'll let you know when I hear anything significant back from them on this issue. If you haven't heard from me it's because nothing interesting has happened yet.

As it happens at least half of the emails I have sent Doyle's have been returned as undeliverable. As to the rest of them: no response, as predicted. Sorry, but if they do not respond then there's not a lot to be done about it.
 

Tengil

Senior Member
Joined
May 4, 2006
Location
Finland
As a last effort you could try SBR (sporstbookreview). They have good contacts with Betcris/Bookmaker who at least owns Doyles Room, maybe the casino too(?). And you are not the only one this has happened to.

Doubt that they would intentionally short you of a couple of thousands as they paid Doyles Rooms debt to Cake which was over 4 millions (it was at least 4 millions, heard someone saying 6 millions).
 

CNISO

Dormant account
PABnononaccred
Joined
Jun 6, 2011
Location
LONDON
WHAT TO DO NEXT

hi its been a while since I posted this I have spoken to Doy..less;) Casino and they will not pay me I have P&B and the casino have not replied to me in any way.
What can I do next , need some help from someone that knows more than me at this cat and mouse game? I'M STILL 3,000 GRAND SHORT :mad:
 

4 of a kind

Repeated violations of forum rule 1.16 - troll
Joined
Mar 11, 2009
Location
New York
hi its been a while since I posted this I have spoken to Doy..less;) Casino and they will not pay me I have P&B and the casino have not replied to me in any way.
What can I do next , need some help from someone that knows more than me at this cat and mouse game? I'M STILL 3,000 GRAND SHORT :mad:



Assuming everything you’re saying is accurate and straight up, and since you can’t get any response from the casino explaining what happened to the missing funds, I must say that it appears you too will become one of the unfortunate victims for gaming online.

I know of some other sites that try and help victims, but Max, and Bryan here are considered the top guns when getting results for players. It’s usually not a good sign if they can’t get any response or communicate with them.

With the uncertainly surrounding the online gaming environment at the present time, no one knows for sure, (yet) who or what any casino will decide to do.

The smoke still hasn’t cleared for most and unfortunately your problem is probably a direct result of recent events.

Even though you’re from another country (not USA) I still don’t believe there is much you could do. I hear about online regulations and regulators for other countries that allegedly exist, but when it comes to hearing about player complaints it appears their ears were painted on their heads.

If you exhausted all the options offered here with no results, it certainly wouldn’t hurt to try another site explaining what already happened here, and maybe they might have a better line of communication with them.

If that also fails I don’t see how that amount of lost money could justify hiring a lawyer or pursuing any legal actions.

Max,

You stated in your post that "if they do not respond then there's not a lot to be done about it".

Isn't this grounds for a new rating here?
 
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