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Double charged by skrill x2 same payments

Discussion in 'Payment Processing Issues' started by spintee, Jul 16, 2016.

    Jul 16, 2016
  1. spintee

    spintee Meister Member webby mm2

    Occupation:
    gambler :)
    Location:
    Northants
    Uploaded some funds to skrill yesterday evening, Not alot around £19 just to top up a deposit, Checking upon my bank today I have been doubled skimmed, Infact it was £19 plus 36p in fees but debited my bank £19.37 which is normal as always an odd penny is added, But they have took two lots of the £19. 37,

    No doubt I will receive this back but its an in-convince and things like this should not happen now days, Any transaction whiten a few seconds should be auto denied, I have sent skrill an email, What use that will be I do not know, but nothing will show on my statement to like Monday now except whats come of my available funds,

    Any suggestions would be appreciated,

    Thanks in advance
     
    Last edited: Jul 16, 2016
  2. Jul 16, 2016
  3. Jono777

    Jono777 Meister Member CAG mm4 mm1

    Occupation:
    Self- Employeed
    Location:
    Wolverhampton
    Not 'clued up' enough to advise mate sorry :oops: :oops:

    Can say however this looks like an isolated incident as I upload regularly from my bank and (touch wood) never had this happen.

    Would defo think it will 'right itself' but please keep us informed, Skrill charge us and rip us off way too much as it is with their ridiculous fee's.
     
    1 person likes this.
  4. Jul 16, 2016
  5. spintee

    spintee Meister Member webby mm2

    Occupation:
    gambler :)
    Location:
    Northants
    Cheers mate, I have made countless of uploads to skrill and this is the first its happened, Just double check all transaction
     
    1 person likes this.
  6. Jul 20, 2016
  7. spintee

    spintee Meister Member webby mm2

    Occupation:
    gambler :)
    Location:
    Northants
    Update my friend Only received an email from skrill yesterday, 3 bloody days is not good enough, I actually got 2 emails, one nonsense and another saying case closed :what:
    reply::

    Double charged by skrill x2 same payments: s2.JPG,Jul 20, 2016

    And the other email was just a closed case

    Double charged by skrill x2 same payments: s1.JPG,Jul 20, 2016

    So I go to Barclys tele banking, For once in ,my life I got in to a U.K person :) but was not much more of help as she was scouse lol, Any way I will upload another pic to show what they done, They could not find the transaction, Or they could but didnt know where it was at, Funny thing is on my reply from skrill states 16th? But transaction was 15th, In any case they bank said it should eventully hit my account but unsure when? But gave me a £20 good will :) I only thought Phil's give good wills

    Double charged by skrill x2 same payments: sk.JPG,Jul 20, 2016
     
    3 people like this.
  8. Jul 20, 2016
  9. Jono777

    Jono777 Meister Member CAG mm4 mm1

    Occupation:
    Self- Employeed
    Location:
    Wolverhampton
    Wow a good will from a bank, what is the world coming to lol!

    Was a good while back but I recall emailing Skrill about a problem (can't recall exactly what it was at the time) but I do recall the 'case closed' response where nothing had actually been done from their end (luckily the problem had righted itself by then)

    Yes please Tez, keep us informed and fingers x'ed you get your dosh back. If odd £20's are going to 'go-a-wandering' looks like I'm (reluctantly) gonna have to switch back to direct bank deposits, just when I'd got my statement nice and 'clean' too!
     
    1 person likes this.

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