Don't Deposit at Rushmore Casino Group Casinos

footdr

Banned User: PITA violations of the Forum Rules
Joined
Jan 13, 2006
Location
cyberspace
I have been waiting on a wiretransfer since September 13th. Told they had delays due to changing processors.

Today I found out that is not the whole truth. Spoke with VIP support and was told the processor was having issues with Bank of America and Chase and funds were apparently not returned to Rushmore as of yet. Not sure if they were confiscated or not.

Asked to open a bank account elsewhere told them I wouldn't as no problems with other payments/merchants. Basically told they were looking for alternative methods to pay.

Get This! I also had an email today stating the same old new processor problem.

Obviously, they are really having issues and I am writing my 5600.00 off. If I eventually get it great; but not holding my breath.:mad:
 

mn001

Dormant Account
Joined
Sep 21, 2005
Location
Casino
$5600 is much money to me. I would open a new bank account. BoA is shit when gambling (and for other business aswell).

Also ask if they can consider Western union or Moneygram where you pay all fees. With that option you could have the money in your hand within a few mins after they send it.

Or someone you trust outside US maybe can take it via moneybookers and then transfer to you.

There's so many options if they want to pay you right now.
 

Simmo!

Paleo Meister (means really, really old)
Joined
May 29, 2004
Location
England
Or someone you trust outside US maybe can take it via moneybookers and then transfer to you.

I wouldn't advise that if I were you - that opens you up to potential "money laundering" charges. Frustrating though this is, you haven't broken the law (assuming your jurisdiction doesn't prohibit online gambling) but if you do the above then you may well have done. Different ball game.
 

footdr

Banned User: PITA violations of the Forum Rules
Joined
Jan 13, 2006
Location
cyberspace
Lots of money to me too......

but opening a new account to get an international wire is too risky and I have never had problems before and getting money from other "merchants" no problems.
 

Casinomeister

Forum Cheermeister
Staff member
Joined
Jun 30, 1998
Location
Bierland
Ask them to send you a $5600 gift certificate at amazon.com. Just an idea. And you won't be tempted to feed it into another casino :p
 

oldtrvlagt

Dormant account
Joined
Mar 31, 2007
Location
Iowa
Unfortunately it seems like they have "processor issues" every couple of months. When I cashed out on June 12th I finally received my wire transfer (to a small local bank) 8 weeks later ($1500 you wouldn't think would break them). This is why I do not (and have not for many months) gamble online. They really soured the whole "enjoyment factor".

I really hope they pay you.
 

mn001

Dormant Account
Joined
Sep 21, 2005
Location
Casino
Ask them to send you a $5600 gift certificate at amazon.com. Just an idea. And you won't be tempted to feed it into another casino :p

That's actually a very good idea. Easy to sell for $5000+ aswell on an auction site.

Considering what the casino say on the website plus the problems they have had a long time with processor I can't see them turn the request down.

" We have a full team of highly trained, professional and courteous customer service staff awaiting your enquires. We undertake to do the utmost that we possibly can, to accommodate our clients requests "
 

Diane

Ueber Meister
Joined
Dec 20, 2009
Location
WI
Has anyone talked to the Casino Rep on this most recent set of delays?

I haven't played at Slots Oasis in awhile, its the only Rushmore Casino I have used. I am gonna check and see what my VIP rep has to say, specifically. My only heartburn was when they told me I had to open a new account that had a SWIFT number and I refused.

Diane
 

footdr

Banned User: PITA violations of the Forum Rules
Joined
Jan 13, 2006
Location
cyberspace
It isn't a swift code issue

I think it is because they attempted to send international wire transfers, same thing QT was doing. I advised them of that. As of yesterday vip rep said they were look for a new payment "method" in addition to a new processor.

They need to work it out as keeping our funds is not acceptable.
 

greasemonkey

Banned User - flaming
Joined
Jul 2, 2010
Location
USA
FWIW, I have been reading that other payment options are not having the same difficulties as the wires/ach transfers. I doubt that they are really lying to you. I really think it is a banking issue. Others are reporting quick and easy payments via normal ewallets (non american).

I would bet on getting that money but I wouldn't play there until the situation in the US changes or you have an alternative way to get paid via an ewallet.
 

nonif

Banned User
Joined
Sep 19, 2011
Location
florida
FWIW, I have been reading that other payment options are not having the same difficulties as the wires/ach transfers. I doubt that they are really lying to you. I really think it is a banking issue. Others are reporting quick and easy payments via normal ewallets (non american).

I would bet on getting that money but I wouldn't play there until the situation in the US changes or you have an alternative way to get paid via an ewallet.



Good idea:D
 

chuchu59

gambling addict
PABnonaccred
CAG
PABinit
Joined
Sep 26, 2004
Location
SOMEWHERE IN ASIA
There was a short space of time when w/ds were prompt and that coincided with Louise being active in this forum. Over the past 2 years though they ultimately paid up the complaints on delays in w/ds have increased several fold and I really believe they have cashflow problems. One should be vigilant and think twice before playing at this group. Just because they process w/ds occasionally does not mean they are safe and sound.
 

footdr

Banned User: PITA violations of the Forum Rules
Joined
Jan 13, 2006
Location
cyberspace
Actually I did this with.......

Ask them to send you a $5600 gift certificate at amazon.com. Just an idea. And you won't be tempted to feed it into another casino :p

Did that with EH Group as they owed me a "returned check fee" I was charged when their check bounced.

They sent me a Target gift card at my suggestion. They liked the idea.

But for $5600.00 probably Rushmore wouldn't go for it as due to the sizeable amount.

Actually, not sure if this is on the up and up but withdrawals sent me an email today saying my wire approved and processed. Heard that before and did they get a new processor since my email received from VIP Support yesterday stating they were looking for new Payment Method other than int'l wire. Whats up with that? There was no explanation.

Perhaps CM could follow-up with affiliate rep or something.

thanks
 

footdr

Banned User: PITA violations of the Forum Rules
Joined
Jan 13, 2006
Location
cyberspace
I haven't had problems with other RTGS paying me timely

FWIW, I have been reading that other payment options are not having the same difficulties as the wires/ach transfers. I doubt that they are really lying to you. I really think it is a banking issue. Others are reporting quick and easy payments via normal ewallets (non american).

I would bet on getting that money but I wouldn't play there until the situation in the US changes or you have an alternative way to get paid via an ewallet.

recently received wire from slots jungle(last week) ach from CW this week and ACH's last week. It is rushmores processor and attempting int'l wire from where who knows. Wires are the worse for red flags. Ach not so much and checks if they don't bounce are good if domestic. Depends on your banking relationship and years you have had account.

Go to bankersonline.com and search around for how they are complying with rules and regs. Go to Fed sites to see which Countries are red flagged and which int'l banks and processors(3rd prty payers)
 

footdr

Banned User: PITA violations of the Forum Rules
Joined
Jan 13, 2006
Location
cyberspace
Has anyone else been told by Rushmore in the last day that wire sent....

I don't know whether or not to believe the email I received yesterday stating my "wire has been processed". Anyone else recieve confirmation that wire processed yesterday or today?
 

cr120450

Dormant Account
Joined
Jun 25, 2008
Location
USA - Delaware
Rushmore withdrawal

Hello,
I made a withdrawal on Aug 27 this yr. Approved a few days later. I was told I needed a swift number. Well I had to go to a bank open a new account got all the info. they asked for so I could get withdrawal. They told me my withdrawal been sent on 15 Sept. I call my bank every day to see if it came in,an as of today still not there. Ive also asked then to send withdrawal in another way,I guess they wont or dont care to. I sure hope I get it soon or I will never play online again if this is how these places treat people. They are starting to get mad with me now because I want my money. I think over a month of trying to get it is alittle much. If I do get it, I will let everyone here know. As of today it not here.
 

SlotsLover

Dormant account
Joined
Jun 25, 2010
Location
California
you'll get it

From what I know about this group, there is a 95+% chance that you will get your money. When, however, is the question. Since the US market has gotten difficult, Rushmore, more than any other casino, seems to be delayed the most. It seems they have always paid in the past, and are not leaving the funds in a "reversible" state, so there seems to be no reason for them to purposely delay, other than having processor issues, like many other (but not all) online casinos.

Like anything else, some casinos just get the processing better than others :(

Good luck on getting paid and please keep us updated.
 

footdr

Banned User: PITA violations of the Forum Rules
Joined
Jan 13, 2006
Location
cyberspace
Rushmore problems with wires to certain banks+No repley to PM's to Louise

I am not opening a new bank account for the purpose of receiving their wire. I was told yesterday that the wire was from a EU bank. My bank has never refused wire transfers from Ireland. Isn't that an EU country? I don't believe Rushmore is telling the whole truth. They need to resolve this situation and find a processor who can send domestic wires, ACH or courier check. Period.

Member posted they opened a new Bnk account and the wire was sent on September 15th, International wire shouldn't taken this long. Need to ask the bank if they are holding the wire since it is a new bank account. If they aren't holding it, I would say it wasn't sent. Also, hope the new account isn't at one of Rushmores "problem banks". If so, it has never been processed. All of my pending wires are shown as processed eventhough they haven't been, per Rushmore vip support.
Also, I think it is a red flag to have an in'tl wire come in within weeks of opening a new account. I wouldn't do it.

Louise was back now apparently she has gone awol again as I receive no responses to my PM's.
 

Gret

Dormant account
Joined
Jun 3, 2010
Location
Florida
made the mistake of giving them another chance and they didn't fail to disappoint...still no funds, no answers, and a casino rep who can't help.
 

pmutts

Dormant account
PABnonaccred
Joined
Sep 23, 2011
Location
North Texas
I have only played Rushmore once.

That was about a year ago. Small but quick loss. It amazes me how many affiliates tout them as one of the best. It's also interesting to see so many varying opinions and issues with various casinos from all the members here.

There is obviously something going on with them on the legal front or something. I'm confident you will get paid eventually if you stay after them. Good luck with that. These problems definitely make me question continued online gaming as a US citizen and resident.
 

pmutts

Dormant account
PABnonaccred
Joined
Sep 23, 2011
Location
North Texas
And really now . . .

Did that with EH Group as they owed me a "returned check fee" I was charged when their check bounced.

They sent me a Target gift card at my suggestion. They liked the idea.

But for $5600.00 probably Rushmore wouldn't go for it as due to the sizeable amount.

Actually, not sure if this is on the up and up but withdrawals sent me an email today saying my wire approved and processed. Heard that before and did they get a new processor since my email received from VIP Support yesterday stating they were looking for new Payment Method other than int'l wire. Whats up with that? There was no explanation.

Perhaps CM could follow-up with affiliate rep or something.

thanks

Cash you played--and cash you should be paid.
 

footdr

Banned User: PITA violations of the Forum Rules
Joined
Jan 13, 2006
Location
cyberspace
Per another forum

made the mistake of giving them another chance and they didn't fail to disappoint...still no funds, no answers, and a casino rep who can't help.

Read a post on an afflilate forum that Rushmore should have another processor and payment method in place by the end of this month. Emailed VIP support to inquire about this, no answer yet.

Also, they can't tell me what Country, Bank and payor name would be on the wire and my husband won't allow me to use his bank account(bank rushmore says they can pay) unless they provide that information.

this is just BS, see no reason why other RTGS can pay and they can't.
 

Glumbi

Full Member
Joined
Dec 9, 2008
Location
Germany
Slots Oasis

I am waiting for my Withdrawal from Slots Oasis scince 30. September 2011.. at this day i become a Mail from the Casino:


We would like to inform you that your wire transfer withdrawal has been approved and sent to you. Your account will be credited within 6-10 business days.

I am waiting for $500.


Today is the 19. October 2011 and i have no Money. I have send my Bank Account details 2 Times at the Casino and speak with them at Phone for check all Details.. but he says today my Money send out on me.. but only at Wire Transfer... not Moneybookers...


I have enogh from this group..
 
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