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Roguish Dont deposit at Royal Prive Casino - 9 months no pay 1.5k !!

Discussion in 'Casino Complaints - Non-Bonus Issues' started by casinokoenig, Jul 26, 2013.

    Jul 26, 2013
  1. casinokoenig

    casinokoenig Experienced Member PABnononaccred3 PABnoaccred

    Occupation:
    working for the NSA
    Location:
    neverland
    HI there online casino community !

    In November 2012 i deposited 150 $ at Royal Prive Casino received i think a 300 % bonus and ran that amount up to 2000 $ playing various games( mostly slots and Video poker ). i requested a withdrawal for ~400 $ at some point after meeting the wagering requirements and then the bonus (sticky) was deducted and i received ~ 125 $ to my neteller account.

    After that i kept playing at the casino and one day i wanted to make another withdrawal - to my surprise there were new wagering requitements for a bonus in my account , i contacted support and they said a 20 or 50 $ no deposit bonus had been issued to my account ( my balance was around 1.3k at that moment..!) , i said that i didnt ask for any bonus and asked for them to remove the bonus , support said thats not possible now cause i allready started wagering towards the bonus and also said that im allready half way through and that i will clear it easy.

    I thought okay and kept playing and lost around 200 $ while clearing the bonus i did not ask for in first place ...

    After that i requested another withdrawal for ~600 $ and then i waited for around one month (it was december 2012 now...) nothing , after emailing them i got reply from a guy named Walter that they didnt process my withdrawal cause my money derives from a no deposit bonus and that he has to find out how much my winnings where ...

    I replied that i never wanted any bonus and that i actually lost money over during the clearing of that bonus , after that i got another resposne that he will look into that and get back to me...

    It was late december allready and i still had around 1.5k including the pending withdrawals in my account.

    I did not hear anything from Walter and i started sending him and the other avail. email adresses email asking when my withdrawals will be processed and if i got an answer it was something like please contact "Walter" but most of the time i got no answer at all...

    My account got locked one day (i think it was ~ February 2013) and later unlocked again ( no idea why) ..


    I called support several times , they gave me an email adress from Angela , i fired an email to her from two different email adresses of mine , one email got responded with something like , i will look inot that but my future emails after no response came got ignored by "her" aswell...

    When i called support via phone they always told me they cant do anything and that i should email to blablabla.
    Same thing when i contacted support via chat ...

    I kept writing them emails once or twice a week untill end of june 2013 but received no response at anytime ...

    Now its 26. July and i just tried to open the Royal Prive Casino Software just to see that my account is LOCKED again - again no reason , no email communication , nothing ...


    By today Royal Prive still owes me ~1.5 k $ wich is the balance in my account combined with a withdrawal thats pending for ~ 9 months now...


    I know its my own fault not checking all sources (like cm) before playing at an online casino but still i felt like its good im sharing my story with you today...



    Chris



    keywords: Royal Prive problem problems rip off scam no pay slow pay unresponsive no answer Top Game
     
  2. Jul 26, 2013
  3. FavoPlayer

    FavoPlayer Experienced Member webby

    Occupation:
    -
    Location:
    England
    Royal Prive Casino company address as image?! :)

    Company details:
    Name & Registered Office:
    TVMUK LTD
    37A CHIPPENHAM MEWS
    LONDON
    ENGLAND
    W9 2AN
    Company No. 07857202
    Nature of Business (SIC):
    74909 - Other professional, scientific and technical activities not elsewhere classified


    Better to try to contact this company: Total Compliance Limited (You must register/login in order to see the link.)
    As they have same address and what they offer you can see from website: (You must register/login in order to see the link.)

    And from Google Maps this address and office looks like belogs really to Total Compliance:
    [​IMG]
     
  4. Jul 26, 2013
  5. chuchu59

    chuchu59 gambling addict CAG PABnonaccred

    Occupation:
    EXECUTIVE
    Location:
    SOMEWHERE IN ASIA
    Hey Buddy,

    You joined this forum in August 2006 a full 7 years ago, well almost and you don't know this group is rogue?
     
    1 person likes this.
  6. Jul 26, 2013
  7. Nifty29

    Nifty29 Dormant account

    Occupation:
    PAID CASINO SHILL
    Location:
    Turn right, then right. then right again
    See, some people just don't listen or use their brains.

    All they see is the juicy bonus.

    The OP would have known this casino was rogue. I think they should be embarrassed to even admit they played there.

    No sympathy whatsoever.
     
    1 person likes this.
  8. Jul 26, 2013
  9. casinokoenig

    casinokoenig Experienced Member PABnononaccred3 PABnoaccred

    Occupation:
    working for the NSA
    Location:
    neverland

    Yea... as written before im posting this to warn others you stupid clown , please just keep your wisdom for yourself - ty !
     
  10. Jul 26, 2013
  11. casinokoenig

    casinokoenig Experienced Member PABnononaccred3 PABnoaccred

    Occupation:
    working for the NSA
    Location:
    neverland
    Yes you are right , i gave em a chance after reading about some succesfull payouts there last year...


    as previously mentioned , i am posting this simply to warn others about the current state of TOP Gaming ... (!)
     
  12. Jul 26, 2013
  13. casinokoenig

    casinokoenig Experienced Member PABnononaccred3 PABnoaccred

    Occupation:
    working for the NSA
    Location:
    neverland

    ty. fired an email to them , will update here if i get a response.
     
  14. Jul 26, 2013
  15. BingoT

    BingoT Nurses love to give shots webmeister

    Occupation:
    Nursing & Run Bus Trips
    Location:
    Hartford,Ct
    This is not called for.
     
    7 people like this.
  16. Jul 26, 2013
  17. Mousey

    Mousey Ueber Meister Mouse CAG

    Occupation:
    Pencil Pusher
    Location:
    Up$hitCreek
    Totally uncalled for.

     
    3 people like this.
  18. Jul 26, 2013
  19. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
    Do not resort to name calling. That is in violation of our posting rules, and is totally unnecessary. Infraction given.
     
    4 people like this.
  20. Jul 27, 2013
  21. casinokoenig

    casinokoenig Experienced Member PABnononaccred3 PABnoaccred

    Occupation:
    working for the NSA
    Location:
    neverland
    OK i apologize , but i think its just super annoying that some folks here just seem to love to tell others "i told you so" or "you shold have known this" or anything like that - it doesnt help anyone its just annoying , i mean i know what i do and what i did and i have to pay for my mistakes but imo its important to share experiences/give updates from "bad" casinos just to see if anything changed in the meantime or also to see how they are shady/whats their practices to rip people off ...

    And thats exactly the reason i created this post and NOT to give some smart*#*#* the possiblilty to feel even more superior by telling the one that made a mistake again that he made a mistake and how stupid that is ...

    English is not my mother tongue so i could understand if i couldnt make my point clear for others but i tried to do so ...

    Appreciate all the constructive help/answers btw. and always do - i believe this is the best Place in the Internet for Online Casino Gaming Experiences and that the community here is a strong weapon against all the shady things happening out there in the Online Casino business - thank you CM!
     
  22. Jul 27, 2013
  23. Nifty29

    Nifty29 Dormant account

    Occupation:
    PAID CASINO SHILL
    Location:
    Turn right, then right. then right again
    If one does not wish to hear certain points of view, or wants to control what other people say about what one posts, one should:

    1. Not post in a public forum, or

    2. Start one's own blog.
     
    1 person likes this.
  24. Jul 27, 2013
  25. skiny

    skiny Banned User - violation of <a href="http://www.cas

    Occupation:
    Doing everyone else's job.
    Location:
    Canada
    What you should learn from this is that you can't actually call people stupid. You have to beat around the bush about it by saying things like "Some people don't use their brains." As long as you don't use the word stupid it's perfectly acceptable. There's nothing wrong with insulting people. You just have to be diplomatic about it.
     
    8 people like this.
  26. Jul 28, 2013
  27. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
    WTF? 48 hour suspension for ignoring my warning.
     
    1 person likes this.
  28. Jul 28, 2013
  29. skiny

    skiny Banned User - violation of <a href="http://www.cas

    Occupation:
    Doing everyone else's job.
    Location:
    Canada
    A 48 hour suspension for calling Nifty a smart ass seems a little harsh to me.

    Considering what Nifty dishes out I think he could have coped.
     
    4 people like this.
  30. Jul 28, 2013
  31. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
    He disregarded my verbal warning and infraction on flaming. That is not acceptable.
     
    2 people like this.
  32. Jul 28, 2013
  33. dunover

    dunover Unofficial T&C's Editor Staff Member CAG PABnononaccred PABnonaccred PABinit mm3 webmeister

    Occupation:
    International Money Launderer
    Location:
    the bus shelter, opposite GCHQ Benhall
    KasinoKing in German eh??? mmmmm...does he work for 770casino? :D

    PS. Bryan, what is 'flamming' ? Is it a new CM hybrid term for flaming and spamming simultaneously? If not, it should be :)
     
    1 person likes this.
  34. Jul 28, 2013
  35. dunover

    dunover Unofficial T&C's Editor Staff Member CAG PABnononaccred PABnonaccred PABinit mm3 webmeister

    Occupation:
    International Money Launderer
    Location:
    the bus shelter, opposite GCHQ Benhall
    No, that wasn't all, he verily heaped the humiliation on poor Nifty who probably by now is near breaking point.

    "Yea... as written before im posting this to warn others you stupid clown , please just keep your wisdom for yourself - ty !"

    He also called him a 'stupid clown'............ Dont deposit at Royal Prive Casino - 9 months no pay 1.5k  !!: crazy-clown.gif,Jul 28, 2013
     
  36. Jul 28, 2013
  37. Tirilej

    Tirilej Still a Lady CAG MM

    Occupation:
    Breathing
    Location:
    Sweden
    I do agree that it's not acceptable.
    The sad thing is that it seems to be okey to provoke people with posts they fully well know is going to upset. It's never possible to stop people from making evil posts, but I do wish it was. :(
     
    10 people like this.
  38. Jul 28, 2013
  39. skiny

    skiny Banned User - violation of <a href="http://www.cas

    Occupation:
    Doing everyone else's job.
    Location:
    Canada
    I realize that. I'm just saying I disagree, that's all.

    I agree that "stupid clown" was not acceptable but that was before the warning. After that "stupid clown" was downgraded to "smart ass."

    And it's not like the alleged smart ass is known for trying not to hurt anyone's feelings.

    Personally, I would prefer it if everyone got along but in my opinion if you're going to jump into a thread with both fists you should accept that you might get popped back once in a while.
     
    6 people like this.

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