don´t play with vegasberry casino

had a quick look for you

vegas berry is owned by MYEG BV these sites are also owned by the same company

fenix casino
amber casino
hello casino
jackpot nights
 
This is coming funny to get my moneys, i am enjoying this s..t:mad:

And i opened Neteller account for this and nothing happened. I have feeling that i am some idiot that you can tell stories. I hope they come and read
to me these stories in my bed, i would sleep immediately


7.1 email offer
Dear Mr ,

thank you for playing in VegasBerry Casino.

Please accept our apologies for your withdrawal time taking longer than stated in our Terms and Conditions. Due to certain technical changes in our Skrill integration, we have been experiencing some difficulties with transfers. We expect the situation to be settled in the following week.

For this reason we offer you the possibility to receive the money earlier via Neteller. If you accept this offer, please provide us with your Neteller account information so we can transfer the funds. In case you do not own an account please see the following link www.neteller.com in order to create one.

Thank you for your patience and understanding. If you have further concerns, do not hesitate to contact us.

Sincerely,
VegasBerry Casino
Finance Department

just a moment ago this email:

Dear Mr ,

thank you for playing in VegasBerry Casino.

I am writing to offer some insight regarding your withdrawal. Please
accept our apologies for your withdrawal time taking longer than stated
in our Terms and Conditions. Due to certain technical changes in our
Skrill integration, we expect the payment to be ready not sooner than at
the end of the month.

For this reason we offer you the possibility to receive the money
immediately via Wire Transfer. If you accept this offer, please provide
us with your bank account information so we can transfer the funds.

Please let me know of your decision in a reply to this email.
 
Did you email them you netteler details? Maybe some person that has not got a clue whats going on seen got the email, Whats live help saying?

This is coming funny to get my moneys, i am enjoying this s..t:mad:

And i opened Neteller account for this and nothing happened. I have feeling that i am some idiot that you can tell stories. I hope they come and read
to me these stories in my bed, i would sleep immediately


7.1 email offer
Dear Mr ,

thank you for playing in VegasBerry Casino.

Please accept our apologies for your withdrawal time taking longer than stated in our Terms and Conditions. Due to certain technical changes in our Skrill integration, we have been experiencing some difficulties with transfers. We expect the situation to be settled in the following week.

For this reason we offer you the possibility to receive the money earlier via Neteller. If you accept this offer, please provide us with your Neteller account information so we can transfer the funds. In case you do not own an account please see the following link www.neteller.com in order to create one.

Thank you for your patience and understanding. If you have further concerns, do not hesitate to contact us.

Sincerely,
VegasBerry Casino
Finance Department

just a moment ago this email:

Dear Mr ,

thank you for playing in VegasBerry Casino.

I am writing to offer some insight regarding your withdrawal. Please
accept our apologies for your withdrawal time taking longer than stated
in our Terms and Conditions. Due to certain technical changes in our
Skrill integration, we expect the payment to be ready not sooner than at
the end of the month.

For this reason we offer you the possibility to receive the money
immediately via Wire Transfer. If you accept this offer, please provide
us with your bank account information so we can transfer the funds.

Please let me know of your decision in a reply to this email.
 
Did you email them you netteler details? Maybe some person that has not got a clue whats going on seen got the email, Whats live help saying?

Yes i did right away. And i have send bank information right away. I do everything immediately, dont know what he ment word immediately. I asked that too.
 
This is coming funny to get my moneys, i am enjoying this s..t:mad:

And i opened Neteller account for this and nothing happened. I have feeling that i am some idiot that you can tell stories. I hope they come and read
to me these stories in my bed, i would sleep immediately


7.1 email offer
Dear Mr ,

thank you for playing in VegasBerry Casino.

Please accept our apologies for your withdrawal time taking longer than stated in our Terms and Conditions. Due to certain technical changes in our Skrill integration, we have been experiencing some difficulties with transfers. We expect the situation to be settled in the following week.

For this reason we offer you the possibility to receive the money earlier via Neteller. If you accept this offer, please provide us with your Neteller account information so we can transfer the funds. In case you do not own an account please see the following link www.neteller.com in order to create one.

Thank you for your patience and understanding. If you have further concerns, do not hesitate to contact us.

Sincerely,
VegasBerry Casino
Finance Department

just a moment ago this email:

Dear Mr ,

thank you for playing in VegasBerry Casino.

I am writing to offer some insight regarding your withdrawal. Please
accept our apologies for your withdrawal time taking longer than stated
in our Terms and Conditions. Due to certain technical changes in our
Skrill integration, we expect the payment to be ready not sooner than at
the end of the month.

For this reason we offer you the possibility to receive the money
immediately via Wire Transfer. If you accept this offer, please provide
us with your bank account information so we can transfer the funds.

Please let me know of your decision in a reply to this email.

Don't be surprised,even an accredited Jackpotcity did a similar thing.
I think that trick is becoming a mode for some bad casinos to delay or never pay the player.:mad:
 
Hi Maria,

Apologies for picking you up on this, but I have to ask - did the OP give you permission to reveal this personal information about his play?

Mark

There are only a couple of great Rep's for Casinos out there which provide world class service and never would make mistakes like that. And yes you are one of them Mark. Wish every Casino had someone like you then everything would be better :notworthy:thumbsup::)
 
Hi,

i had my money from vegasberry(yesterday), it take over 2 weeks and about 20 emails. But i play little deposits these new casinos, because i have
won better than old casinos that i play. Now i am taking a long pause these new casinos. No energy to fight these moneys what are mine.
It is saturday and sauna and beer, hopefully wife is in good mood:thumbsup:
 
I've got to be honest here, I am quite surprised at the emails about player experience at Vegas Berry. Maybe I have just been lucky, but I have no problem being paid within 2-3 working days as promised. The support are very friendly and quick and they have a good selection of games.

They have also just had a remarkably good promotion:

----------------------------------------------------------------------------------------
Today‘s Challenge: Deposit 50€£$ and claim 40 FS on StarBurst.

Thursday
Deposit 25€£$ and claim 80 FS on StarBurst

Friday
Deposit 25€£$ and claim 160 FS on StarBurst

Saturday
Deposit 25€£$ and claim 320 FS on StarBurst

Sunday
Complete the challenge and receive your SURPRISE GIFT
-----------------------------------------------------------------------

Like GUTS, all free spins have NO wagering on them

The "free gift" was a 50 euro chip with only 1x wagering! Which is something I don't see at many casinos with so called free bonuses.

So credit where credit is due, this is the best promotion I have seen for a few months, and if they can iron out their payment times for some players, I can see them doing very well.
 
I've got to be honest here, I am quite surprised at the emails about player experience at Vegas Berry. Maybe I have just been lucky, but I have no problem being paid within 2-3 working days as promised. The support are very friendly and quick and they have a good selection of games.

They have also just had a remarkably good promotion:

----------------------------------------------------------------------------------------
Today‘s Challenge: Deposit 50€£$ and claim 40 FS on StarBurst.

Thursday
Deposit 25€£$ and claim 80 FS on StarBurst

Friday
Deposit 25€£$ and claim 160 FS on StarBurst

Saturday
Deposit 25€£$ and claim 320 FS on StarBurst

Sunday
Complete the challenge and receive your SURPRISE GIFT
-----------------------------------------------------------------------

Like GUTS, all free spins have NO wagering on them

The "free gift" was a 50 euro chip with only 1x wagering! Which is something I don't see at many casinos with so called free bonuses.

So credit where credit is due, this is the best promotion I have seen for a few months, and if they can iron out their payment times for some players, I can see them doing very well.

that sounds like a very good promo pity about the game , but at least it seems a good thought out promo plenty going on there , i've read the thread since the start where payments were messed up , if they can show this was a one off , then they should get a few more players )
 
Dear player and users of this forum,

First of all please allow me to apologize to Mr. scnuggi if too much private information was revealed, however I feel that the information provided was crucial for understanding VegasBerry Finance Department's further actions. I fully understand how this information could be considered discourteous towards the player, however, I am striving for transparency of this case and the actions of VegasBerry.

VegasBerry is an independent operator working under Flavidus Limited and owned by Myeg B.V.. Several other casinos mentioned on this forum have the same license, but this is where the similarities end as we are a standalone operation.

In regards to the payments - granted, there was a slight hiccup with the service payment provider when we switched to a new platform, but our operation has been running smoothly ever since. We have constant and lucrative promotions to keep our players happy, ensuring that their winnings are paid out regularly. Of course, the nature of the business is that there are winnings and there are losses, which might result in ill will toward the casino. Because of this, apart from standard promotions, we are happy to issue players good will no-deposit bonuses and free spins to console them or maybe boost their chances, especially if they haven't been so lucky in the past. We are also willing to talk to each player individually and come to an amicable agreement. Our support is live and working 24/7 and you can also contact me personally via a private message on this forum - it is my sole duty to ensure customer satisfaction and I will make sure that all matters will be resolved as soon as possible.


Best wishes,
Maria Thompson / VegasBerry Casino Representative
 

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