Gaming operators -
If you have access to a deposit made by a cc - you will be able to see the whole cc number - you can do a simple name and address verification check with the bank, followed by a tell call to the depositor to confirm the deposit. The days of asking for docs et al should be gone by now...
Building up a knowledgable 'fraud' dept is a must, and saves time annoying the customer....just a thought..
Regards,
Daz
This also annoys the customer. The problem is the delay between the deposit and the call, and the fact that the call comes at a random time, making it complicated if the player is no longer in and doesn't answer. The banks have already launched an alternative system whereby the deposit is not authorised unless the customer enters a password into a secure page operated by the card issuer. This makes it hard for a stolen card or card details to be used fraudulently. Most casinos, despite their apparent draconian attitude to security, do NOT use this additional layer to protect both customers and themselves from card fraud. This means that having the full card number, expiry date, and CCV is ALL that is needed to deposit fraudulently into casinos.
32Red is one of a tiny handful of casinos that DO use this extra layer, and is also a casino that does NOT ask every player for loads of documents, deposit verification forms, DNA, urine sample, etc.
The problem seems to be an aversion to the latest technology in the fraud departments, who are stuck firmly in the pre-internet way of doing things, and who's procedures are inherited from the days of FAXING documents for business dealings.
Coupled with an independent ID verification check, done electronically by a credit reference agency, the above should lead to few players having to provide copies of documents.