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DOA Error?

Discussion in 'Online Casinos' started by mina1929, Apr 17, 2016.

    Apr 17, 2016
  1. mina1929

    mina1929 Senior Member

    Occupation:
    Food Catering
    Location:
    World
    I am a little bit confused, I was playing DOA on 250 auto spin at 9c bet, I had to leave the game on auto spin as I had to rush of somewhere.

    A couple of hours I returned to find the game having 5 wilds in the feature not exactly a wild line as in the fifth column the wild was in a different place. I thought oh great I am happy now as I saw that I had 5 extra spins, pressed play and the game turned off. Reloaded the game and nothing there was no 5 extra spins not a win, nothing.

    I was so upset as the first 4 wilds were in line with each other and if I could've played the 5 extra spins I could've got a wild line but even without the wild line I still would of got 5 of a kind or something.

    I emailed support yesterday to check into it but being the weekend I didn't except a reply and there was no live support that time either :(

    This was at SlotsMillion that I only just signed up with.

    Am I right for them to check into it as it's rather upsetting thinking you're getting a win and then it disappears.

    When you're on auto spin the 5 extra spins do not play, have to physically press play I am sure.

    What are your thoughts on this? I hope I was clear on this matter.
     
  2. Apr 17, 2016
  3. lockinlove

    lockinlove Staring into the sun PABaccred

    Occupation:
    I work :D
    Location:
    Canada
    Yeah I guess its a glitch of some sort.

    And yes slotsmillion take a bit to get back to you on weekends and I think they just decreased their live chat on weekends. Even if you could get ahold of them, I dont think they can do anything until the work week when the other departments are around.

    Keep on them though until you get your answer. If you dont think they are living up to your expectations just tag the rep to this thread and she will make sure to get on it for you.
     
    1 person likes this.
  4. Apr 17, 2016
  5. mina1929

    mina1929 Senior Member

    Occupation:
    Food Catering
    Location:
    World
    I think they should be ok, I hope lol

    It's seems like a nice Casino. How do you tag the rep if I had to. Never used that before.
     
  6. Apr 17, 2016
  7. dionysus

    dionysus can turn wine into water CAG MM

    Occupation:
    n/a
    Location:
    I'm a Canucklehead
    you pm the rep with a link to the thread
     
  8. Apr 17, 2016
  9. mina1929

    mina1929 Senior Member

    Occupation:
    Food Catering
    Location:
    World
    ok thanks I'll work it out, not too quick when it comes to things like this. I only know how to post, press thanks and wtg's :oops:
     
  10. Apr 17, 2016
  11. dionysus

    dionysus can turn wine into water CAG MM

    Occupation:
    n/a
    Location:
    I'm a Canucklehead
    1 person likes this.
  12. Apr 17, 2016
  13. DepositSpinLose

    DepositSpinLose Experienced Member

    Occupation:
    self employed
    Location:
    british columbia
    oh shit I think its all in vain. I remember another CM member ran into this problem....you do have to be there and physically press the continue button to get the extra 5 spins. so friggin stupid. he/she only received the winnings before the extra 5 spins. bummer if the fifth wild was a wild line.

    everyone please give me shit if I am wrong.
     
    1 person likes this.
  14. Apr 17, 2016
  15. muziq

    muziq Senior Member MM

    Occupation:
    govt
    Location:
    in your heart
    load the game and check game history and find out what it shows
     
  16. Apr 17, 2016
  17. mina1929

    mina1929 Senior Member

    Occupation:
    Food Catering
    Location:
    World
    I did that but I don't get it :( doesn't show anything exciting lol

    I went to account actually to check not through the game.
     
  18. Apr 17, 2016
  19. lockinlove

    lockinlove Staring into the sun PABaccred

    Occupation:
    I work :D
    Location:
    Canada
    yup def a good casino.

    Ive just had problems with the email feature before where they havent answered (because I dont think they got it) or Ive got a failure message sent to my email and I think I read that somewhere else with another member.

    I find all their live chat agents pretty good especially oskari
     
    1 person likes this.
  20. Apr 17, 2016
  21. mina1929

    mina1929 Senior Member

    Occupation:
    Food Catering
    Location:
    World
    I played plenty of DOA at various Casinos on Auto spin and when I did get the five extra spins auto spin stops and I did physically had to press play.

    I had four wilds in a row while the last wild was up in the middle, it still should of gave me some win before the 5 extra spin. Unfortunately I never got to play my last 5 spins :(
     
    1 person likes this.
  22. Apr 17, 2016
  23. mina1929

    mina1929 Senior Member

    Occupation:
    Food Catering
    Location:
    World
    OMG I am having the exact same problem with email, I received an error message and then it showed sent so I don't know. Live chat only on when I'm sleeping lol
     
  24. Apr 17, 2016
  25. muziq

    muziq Senior Member MM

    Occupation:
    govt
    Location:
    in your heart
    load the game and check via it ...
     
    1 person likes this.
  26. Apr 17, 2016
  27. muziq

    muziq Senior Member MM

    Occupation:
    govt
    Location:
    in your heart
    i just checked slots million shows the breakage of FS

    you get the breakage of Fs all 12 spins should b there

    there may be a problem though as you didn't Finish the game 12+5 spins not played out full

    it may not b appear in history then support will fix it for u
     
    1 person likes this.
  28. Apr 17, 2016
  29. mina1929

    mina1929 Senior Member

    Occupation:
    Food Catering
    Location:
    World
    Thanks for that :) I did check and because I played remaining balance on DOA it only shows last 10 spins of history, I thought you could see it all.
     
  30. Apr 17, 2016
  31. Harry_BKK

    Harry_BKK Senior Member CAG mm1

    Occupation:
    job is OK
    Location:
    Balcony
    No worries, your game round will be logged with Netent and they probably played it out for you and will credit you the winnings once Slotsmillion gets in touch with them. :)

    Would be surprised if it would be any different.
     
    2 people like this.
  32. Apr 17, 2016
  33. michielm1

    michielm1 Senior Member mm1

    Occupation:
    teamleader/techical operator
    Location:
    Nederland
    Harry is correct

    They are probably still calculating your winnings.
    Hope they do you right. The +5 is where you is gettin payed
     
    1 person likes this.
  34. Apr 17, 2016
  35. mina1929

    mina1929 Senior Member

    Occupation:
    Food Catering
    Location:
    World
    I just sent the Rep a message as I can't email Support for some reason.

    I''ll just wait until the weekend is over for them to sort it out. :)
     
  36. Apr 17, 2016
  37. barbara12

    barbara12 Senior Member

    Occupation:
    Retired
    Location:
    Canada
    Good luck Mina! Harry, I thought I read one of your posts where you said you had to be there to play those extra 5 spins. Am I wrong?
     
  38. Apr 17, 2016
  39. Harry_BKK

    Harry_BKK Senior Member CAG mm1

    Occupation:
    job is OK
    Location:
    Balcony
    Oh yes, you have to physically start the 5 Extra Spins manually.

    But your session will expire if you don't touch anything for some time and the casino will log you out from your account. For Netent it looks like the game is stuck on a bonus round.

    Had it happen once on a MG download casino and they credited me the winnings the next day.
     
    2 people like this.

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