So, if anyone remembers my microgaming installation thread, I just got a new laptop. On Wednesday I tried to install iNetbet because I wanted to do the weekly freeroll. I couldn't for some reason and kept getting the error message "This installation package could not be opened. contact the application vendor to see if this is a valid windows installer." So I decide to try jackpot capital who I also have an account with. Same message. I decide to email iNetbet support and ask if they can help.
Well I still haven't heard back from them.
So, about 15 minutes ago i decide to email Jackpot Capital because they emailed me a free chip. 2 minutes later I get an email back that they are mailing a CD to me.
I am astounded at the differences in support between these two casinos. Two days and still no reply from iNetbet compared to 2 minutes from Jackpot Capital.
Well I still haven't heard back from them.
So, about 15 minutes ago i decide to email Jackpot Capital because they emailed me a free chip. 2 minutes later I get an email back that they are mailing a CD to me.
I am astounded at the differences in support between these two casinos. Two days and still no reply from iNetbet compared to 2 minutes from Jackpot Capital.
I'm sure there are not too many operators which respond in at least 1 hour...
