Lizardkingsize
Dormant account
- Joined
- Mar 26, 2006
- Location
- Denmark
For two months I tried to contact the support at Diamond Club Casino. My problem was that I had lost my username. Finally one day I got a mail with my username and a statement that I had to wager more before I could withdraw.
When I tried to login with my username I could not. It would not accept my password. So I have tried to reset my password entering my personal information. When I do this I get the messages:
"Your password has been successfully changed - a message with your new password has been sent to your email address at martin_stenmann@hotmail.com. If you experience any problems, please contact Customer Support at support@diamondclubcasino.com."
But then I get another message:
"The information you entered does not match your account information.
Please contact Customer Support at support@diamondclubcasino.com for further assistance."
Therefore I get no new password and cannot access my account. I still cant get hold of their customer support. They dont answer my mails and their phone number seems to be invalid. Can anyone help me?
When I tried to login with my username I could not. It would not accept my password. So I have tried to reset my password entering my personal information. When I do this I get the messages:
"Your password has been successfully changed - a message with your new password has been sent to your email address at martin_stenmann@hotmail.com. If you experience any problems, please contact Customer Support at support@diamondclubcasino.com."
But then I get another message:
"The information you entered does not match your account information.
Please contact Customer Support at support@diamondclubcasino.com for further assistance."
Therefore I get no new password and cannot access my account. I still cant get hold of their customer support. They dont answer my mails and their phone number seems to be invalid. Can anyone help me?