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Question Desert Nights not accepting my deposits??

Discussion in 'Online Casinos' started by AlmostFamous, Aug 3, 2014.

    Aug 3, 2014
  1. AlmostFamous

    AlmostFamous Experienced Member

    Occupation:
    Writer
    Location:
    NYC
    I haven't played at this casino for a long time except for the free tournaments.

    In the last few months I have tried to make a deposit here and there.

    When I check on the VISA option I get a message to go to customer service.

    This has happened more than 5x.

    The INSTANT CHAT rep comes on and asks me what I want.
    I tell them I can no longer use my credit card to deposit and I get sent to customer service.
    Then the Instant chat option comes on.

    He asks for my name and casino acct and which Casino I am referring to.
    Then he asks me to wait 2 mins.
    Then he comes back and tells me that he cannot help me and he will have
    the finance dept get back to me via email.

    In all these times the same scenario plays out and I never hear from
    the "finance dept" or anyone else.

    Maybe they are not accepting me or USA anymore? Not sure what to think.

    I still get their emails asking me to deposit, but guess what, I can't!!

    Anyone else having this issue with Desert Nights Casino?
     
  2. Aug 4, 2014
  3. AudiManinBoro

    AudiManinBoro Ueber Meister MM

    Occupation:
    Sales
    Location:
    UK
    Have you tried with another casino? Do you get the same problem? Its possible your card issuer has placed a hold on your visa until you call them up and go through `transactional verification` Its usually a simple process. Only a guess mind, but Ihave had this happen to me on countless occasions.
     
    1 person likes this.
  4. Aug 4, 2014
  5. Johnnygotthebon

    Johnnygotthebon Banned User - violation of <a href="http://www.cas

    Occupation:
    Semi retired, online slot player
    Location:
    Canada
    I think that your visa maybe limited to not work online gaming.






    None of my credit cards work for gaming. Canadian. None.
     
    1 person likes this.
  6. Aug 5, 2014
  7. K2C

    K2C Experienced Member webmeister

    Occupation:
    Data analyst
    Location:
    USA
    I am aware of Playtech casinos effectively banning players by disallowing their deposits, but heard nothing like this about RTGs

    Did you try their EZvoucher method? It's pretty easy indeed, you go the web site pasteandpay dot com, register there and use your credit card to buy a voucher, which is a 20-character string. Then you go to the casino cashier and paste this string. Unlike other vouchers this one can be split into several deposits. Should it not work in Desert Nights you can also use it in other accredited casinos such as Inetbet and the Club World group, I believe.
     
    1 person likes this.
  8. Aug 5, 2014
  9. KasinoKing

    KasinoKing WebMeister & Slotaholic.. CAG MM PABnonaccred webmeister

    Occupation:
    House-Husband and Casino Advisor
    Location:
    Bexhill on sea, England
    Are you talking about Desert Nights' RTG casino or Rival Casino?
    (Not sure if this is relevant, but it might be).

    KK
     
    1 person likes this.
  10. Aug 5, 2014
  11. Googobucs

    Googobucs Meister Member

    Occupation:
    IT Manager
    Location:
    Florida, USA
    never mind, I miss read the post.
     
  12. Aug 6, 2014
  13. me_and_ed

    me_and_ed Ueber Meister CAG MM

    Occupation:
    Selling out
    Location:
    Vancouver
    CIBC the only one that works , no RBC, Scotia or TD.
     
    1 person likes this.
  14. Aug 11, 2014
  15. AlmostFamous

    AlmostFamous Experienced Member

    Occupation:
    Writer
    Location:
    NYC
    Success!

    I got an email from Desert Nights Casino explaining they had an internal

    operation problem. It was all on their end. It's working again.:D

    This morning I got an email stating
    We would like to inform you that Desert Nights will be upgraded tomorrow to a new name.


    So new changes are in place. Not sure what their new name will
    be but the email states all information (Account name etc) will remain the same.

    Not sure if they sold the casino to new owners??

    Time will tell.

    Thank you all for your responses!:lolup::D:lolup::D

    Best of luck !!
     
  16. Aug 11, 2014
  17. PaaskeDenmark

    PaaskeDenmark Always think positive CAG PABnoaccred webmeister

    Occupation:
    Clerk with shipping discounts worldwide
    Location:
    UnKnown
    No they are just changing name skin etc. Still the same Casino. Reason is it was hard to distinguish old when both have a Rival and RTG casino.

    You must register/login in order to see the link.
     
    2 people like this.
  18. Aug 11, 2014
  19. cheetahwind

    cheetahwind Dormant account

    Occupation:
    Wind Blade Maker
    Location:
    Iowa
    I know this is a bit off track but supposedly there also going to be opening up another WGS casino. Called Red Stag, to compete with there own Miami Club.

    You must register/login in order to see the link.

    This is where it points to the fact that Deckmedia is working on something. Either way maybe they'll also make some better changes for the future?
     
    1 person likes this.

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