Deposit issues at All Slots

katiebean

Dormant Account
Joined
Nov 16, 2014
Location
Canada
The casino did an update a few days ago and now no matter what option I use, I get an error message.
I originally used Visa Debit and had no problems until this update.
I contacted live chat and after an hour got absolutely nowhere and he refused to give me an email address of someone who could help!
After searching my records I found an email address for the floor manager and he responded by telling me to clear my cache etc which I had done already. It made no difference.

Just wondering if anyone else is having a similar problem.

I don't have a Paysafe card but I couldn't even get into the system far enough to even have to input a number before the error message popped up stating it couldn't be processed.
 

katiebean

Dormant Account
Joined
Nov 16, 2014
Location
Canada
I originally had problems withdrawing funds and got that sorted out after about 10 emails. When I try echeck depositing the system gives an error message, same with Instadebit and Instant Banking. These are supposed to work for Canadians.
 

katiebean

Dormant Account
Joined
Nov 16, 2014
Location
Canada
When I use Visa Debit it worked perfectly but it did go through a middleman of some prepaid card called Payr or something. Now I can't get that far as an error message shows saying my bank declined it. That's why I tried Paysafe but like I mentioned I couldn't even get far enough to put in a number.
Unfortunately All Slots customer service so far has been bad so I don't expect this will be sorted out.
 

katiebean

Dormant Account
Joined
Nov 16, 2014
Location
Canada
Just an update on this issue. Everything has been sorted out, appears to have been a computer glitch. Live chat was extremely helpful today and this individual got an answer for me within a few minutes, while many emails and a different live chat operator got nowhere.

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