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Deposit issues at All Slots

Discussion in 'Payment Processing Issues' started by katiebean, Feb 3, 2018.

    Feb 3, 2018
  1. katiebean

    katiebean Full Member

    Occupation:
    retired
    Location:
    Canada
    The casino did an update a few days ago and now no matter what option I use, I get an error message.
    I originally used Visa Debit and had no problems until this update.
    I contacted live chat and after an hour got absolutely nowhere and he refused to give me an email address of someone who could help!
    After searching my records I found an email address for the floor manager and he responded by telling me to clear my cache etc which I had done already. It made no difference.

    Just wondering if anyone else is having a similar problem.

    I don't have a Paysafe card but I couldn't even get into the system far enough to even have to input a number before the error message popped up stating it couldn't be processed.
     
  2. Feb 3, 2018
  3. illu88

    illu88 Experienced Member webby MM webmeister

    Location:
    Aachen / Germany
    have you tried browser version and download version ?
     
  4. Feb 3, 2018
  5. katiebean

    katiebean Full Member

    Occupation:
    retired
    Location:
    Canada
    Just the browser version. I don't have a computer for the download version.
    I use a tablet.
     
  6. Feb 3, 2018
  7. katiebean

    katiebean Full Member

    Occupation:
    retired
    Location:
    Canada
    I originally had problems withdrawing funds and got that sorted out after about 10 emails. When I try echeck depositing the system gives an error message, same with Instadebit and Instant Banking. These are supposed to work for Canadians.
     
  8. Feb 3, 2018
  9. katiebean

    katiebean Full Member

    Occupation:
    retired
    Location:
    Canada
    When I use Visa Debit it worked perfectly but it did go through a middleman of some prepaid card called Payr or something. Now I can't get that far as an error message shows saying my bank declined it. That's why I tried Paysafe but like I mentioned I couldn't even get far enough to put in a number.
    Unfortunately All Slots customer service so far has been bad so I don't expect this will be sorted out.
     
  10. Feb 7, 2018
  11. katiebean

    katiebean Full Member

    Occupation:
    retired
    Location:
    Canada
    Just an update on this issue. Everything has been sorted out, appears to have been a computer glitch. Live chat was extremely helpful today and this individual got an answer for me within a few minutes, while many emails and a different live chat operator got nowhere.

    .
     
    suchfun likes this.

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