Demo Play link goes to real play.

Dnoormans

Registered
Joined
Sep 5, 2019
Location
UK
I play at a casino, (one accredited here) and the following thing happened to me. I am more of a table games fan and managed to get muy balance up above £1300, I withdrew the odd amount bringing it down to an even £1000. I then decided to try out Starmada Exiles, which I hadn't played before, I clicked on the Demo Play link and had what I thought were £1000 of demo funds. I never play slots for high stakes for real money, almost always minimum, never more than £1, but when playing free play I ramped it up. After losing all my "Demo Money" it became clear that I was playing with real funds and had lost it all. Customer suppurt were no help, and a day later the Demo button still links to the real game, and there's no obvious statement indicating that real funds are being used.

Do I have any kind of case?
 

ESCJAMIE

He/Him. High Voltage Only
MM
Joined
Aug 17, 2018
Location
UK South west
Whats the casino name. Do not worry you wont get in trouble or affect your case. I wanna see if the same happens to me if I click demo play and if it does go to real play then I would say you would have a case as that is misleading
 

Mr_Slot5

Senior Member
Joined
May 6, 2019
Location
Cheshire
Given the Rosh thread, am I the only one that feels a bit dubious here?

In all my years of playing, I've never seen a demo link go to real play. It's a separate server completely and would be linked and coded completely separately on the website too.

If what you're saying is true OP, then yes, I'd say you have a case as demo play should never ever take your real funds into account.
 

ESCJAMIE

He/Him. High Voltage Only
MM
Joined
Aug 17, 2018
Location
UK South west
Given the Rosh thread, am I the only one that feels a bit dubious here?

In all my years of playing, I've never seen a demo link go to real play. It's a separate server completely and would be linked and coded completely separately on the website too.

If what you're saying is true OP, then yes, I'd say you have a case as demo play should never ever take your real funds into account.
VERY Dubious, But if true then shocking and casino should be fined IMO, OR it could be the fake man himself Rosh trying to makes it seem "normal" ;) :laugh:
 
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