New Neutral Zone Casino Del Oro Casino — we’re back!

[CasinoNinja]

Do this site accept sepa payment and withdrawal?

Do they have most providers, like Elk etc.

 

[conker]

Do this site accept sepa payment and withdrawal?

Do they have most providers, like Elk etc.

You would be better to contact the casino's customer support, as the rep doesn't have access to their account right now. If you missed it, the rep was given a timeout for some of the things they said in this thread, they will likely be back in a few weeks.

 

[maxd]

Oopsy! Lifted the ban early by mistake. Ah well, Christmas came early for the Del Oro dude.

- Max

 

[maxd]

@Del Oro Casino , welcome back. Please ensure that you have read and will comply with the Casinomeister Forum Rules and the Casinomeister Forum Rules for iGaming Reps . Both will be in full force and violations will not be tolerated.

- Max

 

[irish-ranger]

Do this site accept sepa payment and withdrawal?

Do they have most providers, like Elk etc.

Yes I deposit and withdraw via sepa withdrawals always hit my account in 10 mins you'll need a decent Vpn to get the providers your looking for.

 

[CasinoNinja]

Yes I deposit and withdraw via sepa withdrawals always hit my account in 10 mins you'll need a decent Vpn to get the providers your looking for.

Fab, I will try it out then as another casino I use take 12 hours and are missing a bunch of providers, but are running everything on max.

 

[conker]

Yes I deposit and withdraw via sepa withdrawals always hit my account in 10 mins you'll need a decent Vpn to get the providers your looking for.

Although using VPN's to access casinos is commonplace, you run the risk of the casino using it against you, especially if you win big.

 

[Del Oro Casino]

Hello to my favorite community in the world!

Missed you guys lots - got fired a month and a half, due tu a mistake I made, but all good now. Very thankful for @maxd and the Casinomeister fam for giving me a second chance


I am sure all of you have a ton of feedback after a long long 41 days. Shoot me everything and I'll assist every single one of you

We have some nice offers incoming for you, also let me know if you're looking for a nice bonus.

Ladies and Gentlemen, Let's get this forum PUMPING with energy on this fine Tuesday afternoon

Feels good to be back

Much love,
John

Del Oro Casino

 

[Del Oro Casino]

Do this site accept sepa payment and withdrawal?

Do they have most providers, like Elk etc.

Hey CasinoNinja!
Its nice to meet you

We absolutely do accept payment and withdrawal via sepa. **Snip**

**Snip**

Many thanks,
John

 

[Del Oro Casino]

Well... If you make more than 600 deposits in a single casino, very unlikely you will have profit. Or do you mean you did not have any cashout after 600 deposits?
RTP is not bad, a lot of providers offer a RTP of 95%+ and they are not manipulated. I have personally good expirience with del oro, but I will not play there anymore - one reason is the behavior of the Rep in this forum.

If its true what the support tells you, its ethically challenged. A machine cant be hot or cold, result is total random and the casino has no impact of the result of your bets. And of course support cant say that you are very close of a win, becasue casino is random. You can make another 600 deposits and still run bad.

That they contact a self excluded player is a total no go, that mean they target problem gamblers.
Support should never able to cancel a self exclusion even if please them on your knees with 600 deposits of 100.000€ each. Cancel self exclusion is impossible by anyone.

I am happy that I got lucky there and got paid quickly, but I will never recommend anyone to play there.

Hey StupidButLucky,

It’s nice to meet you!

I am happy to hear that you experienced some of our high rtp while playing with us

I am also sad to hear that you arent a fan of Del Oro anymore.

We take Resposible gaming very seriously, and want the best for every person betting in the Del Oro family. That is why we recently added a self exclusion tool, for players to be able to exclude themselves for however long they want.

I will send your feedback to our team, and if there is anything else I can do to change your mind about us, im always here

Have a wonderful Day,
John

 

[jasonuk]

8 minutes after their first post back and they're already trying to recruit UK players... oh dear!

If that's a fresh 60 days, I'll guess we'll find out in February how they "take responsible gaming very seriously" by using their sister properties to target people who have locked their account for responsible gambling reasons.

 

[johnnymcc1966]

8 minutes after their first post back and they're already trying to recruit UK players... oh dear!

If that's a fresh 60 days, I'll guess we'll find out in February how they "take responsible gaming very seriously" by using their sister properties to target people who have locked their account for responsible gambling reasons.

Well there is going to be an unaccredited section on the website including crypto. Is this any different though,if those casinos also can't legally accept UK players?

 

[conker]

8 minutes after their first post back and they're already trying to recruit UK players... oh dear!

If that's a fresh 60 days, I'll guess we'll find out in February how they "take responsible gaming very seriously" by using their sister properties to target people who have locked their account for responsible gambling reasons.

Hi @jasonuk you may be referring to a snipped post, which we have already spoken to Del Oro's rep about. We cannot prove that this was directed at UK players, but have been clear that we don't allow endorsements of using VPN's to access casinos.

This thread is going to be closely monitored and will be locked if it becomes problematic.

 

[jasonuk]

Well there is going to be an unaccredited section on the website including crypto. Is this any different though,if those casinos also can't legally accept UK players?

There's already an accredited section including crypto, so that isn't a reason. The intent - at least to me - is passive versus active behaviour.

If the information is posted but "not intended" for a UK audience (as a general understanding / unwritten rule) then any decision to deviate from that is on the player. It's not a perfect system, but that's true for the internet as a whole when it comes to regional regulation.

However, if the rep is actively targeting restricted players - having already served one suspension for similar - then that reflects on CM because they are endorsing (either implicitly or explicitly) that behaviour. Given the UKGC has previously come knocking on this topic, and they're starting to pressure affiliate sites to comply with blocking crypto information to UK-based players, that's not a bear the new owners want to be poking right now...

 

[Del Oro Casino]

8 minutes after their first post back and they're already trying to recruit UK players... oh dear!

If that's a fresh 60 days, I'll guess we'll find out in February how they "take responsible gaming very seriously" by using their sister properties to target people who have locked their account for responsible gambling reasons.

There's already an accredited section including crypto, so that isn't a reason. The intent - at least to me - is passive versus active behaviour.

If the information is posted but "not intended" for a UK audience (as a general understanding / unwritten rule) then any decision to deviate from that is on the player. It's not a perfect system, but that's true for the internet as a whole when it comes to regional regulation.

However, if the rep is actively targeting restricted players - having already served one suspension for similar - then that reflects on CM because they are endorsing (either implicitly or explicitly) that behaviour. Given the UKGC has previously come knocking on this topic, and they're starting to pressure affiliate sites to comply with blocking crypto information to UK-based players, that's not a bear the new owners want to be poking right now...

Hey Jasonuk,

We are most definitely not targeting UK players on here, or on any other site.

Thanks,
John

 

[mulven]

Hey Jasonuk,

We are most definitely not targeting UK players on here, or on any other site.

Thanks,
John

I'm not sure if it's just me, but the location info under the person name has disappeared (some changes have been made to the sites theme recently whilst they test some stuff).

The person you replied to about sepa payments is from the UK.

 

[jasonuk]

I'm not sure if it's just me, but the location info under the person name has disappeared (some changes have been made to the sites theme recently whilst they test some stuff).

Has been reported at this thread, unfortunately no updates yet and the tech wizardry is now handled by the parent company.

 

[Webzcas]

I'm not sure if it's just me, but the location info under the person name has disappeared (some changes have been made to the sites theme recently whilst they test some stuff).

The forum upgrade last week accidentally knocked these out. @pereblue is liaising with the Gentoo dev team to get them back.

 

[mulven]

The forum upgrade last week accidentally knocked these out. @pereblue is liaising with the Gentoo dev team to get them back.

no worries, was just letting the rep know as he might not have realised the player was from the UK (unless i missed other parts of the snipped message!).

 

[CasinoNinja]

My location aside then. Do you accept VPN also? Am I free to access your casino with VPN without any problems later down the line?

Can I pre verify myself before deposits so withdrawl would be quicker?

 

[jasonuk]

We are most definitely not targeting UK players on here, or on any other site.

Not what I said, but I would hope not - given @maxd has warned you multiple times on this topic already.

no worries, was just letting the rep know as he might not have realised the player was from the UK (unless i missed other parts of the snipped message!).

I hadn't seen the snipped message either, although the mods indicated it related to VPN usage.

Even if we gave the benefit of the doubt on both of those points, then SEPA itself is a flag here - because it's an EU payment system and a significant number of European countries have regulated markets (UK, Ireland, France, Germany, Spain, Portugal, Italy, Netherlands, Greece, Sweden, Denmark... and more I've probably forgotten).

So there may be such forum members out there, but they will be very limited in numbers...

 

[Guntis]

Even if we gave the benefit of the doubt on both of those points, then SEPA itself is a flag here - because it's an EU payment system and a significant number of European countries have regulated markets (UK, Ireland, France, Germany, Spain, Portugal, Italy, Netherlands, Greece, Sweden, Denmark... and more I've probably forgotten).

So there may be such forum members out there, but they will be very limited in numbers...

SEPA members don't need to be part of the EU. It works across EU, EEA, and here regardless of political things. Only some banks may not support it, but most i guess do. Casinos apparently loving it.

 

[dunover]

My location aside then. Do you accept VPN also? Am I free to access your casino with VPN without any problems later down the line?

Can I pre verify myself before deposits so withdrawl would be quicker?

Not really an appropriate question, one that the rep cannot be expected to answer given the previous shenanigans in this topic. I know you don't mean any harm by it, but this thread is in special moderation and requires squeaky cleanliness from now on. Cheers!

 

[Avernite]

Hey StupidButLucky,

It’s nice to meet you!

I am happy to hear that you experienced some of our high rtp while playing with us

I am also sad to hear that you arent a fan of Del Oro anymore.

We take Resposible gaming very seriously, and want the best for every person betting in the Del Oro family. That is why we recently added a self exclusion tool, for players to be able to exclude themselves for however long they want.

I will send your feedback to our team, and if there is anything else I can do to change your mind about us, im always here

Have a wonderful Day,
John

I chose to exclude here, and despite specifically requesting this twice, am still getting promotional emails.

 

[jasonuk]

SEPA members don't need to be part of the EU. It works across EU, EEA, and here regardless of political things.

I think you've missed a step there (and my phrasing of "EU payment system" was very intentional), it works because of political things - it's an initiative of the European Union (started in 2008), not of the banking sector. It has expended over time to include direct debit functionality (2009) and faster payments (2017), but is still exclusively for euro-denominated transactions.

As you mention, there are members who are not part of the Eurozone and/or European Union - EEA (Iceland, Liechtenstein and Norway), EFTA (plus Switzerland), and then the UK retained membership of SEPA when they left the EU - plus some smaller edge cases.

A lot of the overseas territories are excluded though - so Greenland is one of the biggest outliers, but Curacao is similarly not part of SEPA.

Only some banks may not support it, but most i guess do. Casinos apparently loving it.

Most banks support it - including those in the UK (although with UK banks you may get hit with conversion fees, which are going to be painful by comparison).

The SEPA fees are incredibly cheap though - e.g. €0.20 - which is much more appealing than debit and credit cards which are often percentage-based.

From a quick browse of the technical documents - it sounds like there are less consumer rights with SEPA payments as well - the window for recalling payments is much shorter at 10 business days, and there appear to be fewer reasons to allow such a recall.

So cheap fees and less chargebacks... can understand why they love it!