1. By continuing to use the site, you agree to the use of cookies .This website or its third-party tools use cookies, which are necessary to its functioning and required to achieve the purposes illustrated in the cookie policy.Find out more.
    Dismiss Notice
  2. Dismiss Notice
  3. Follow Casinomeister on Twitter | Facebook | YouTube | Casinomeister.us US Residents Click here! |  Svenska Svenska | 
Dismiss Notice
REGISTER NOW!! Why? Because you can't do diddly squat without having been registered!

At the moment you have limited access to view most discussions: you can't make contact with thousands of fellow players, affiliates, casino reps, and all sorts of other riff-raff.

Registration is fast, simple and absolutely free so please, join Casinomeister here!

ATTN: Casino Rep Define bonus abuse

Discussion in 'Online Casinos' started by cheetahwind, Oct 17, 2012.

    Oct 17, 2012
  1. cheetahwind

    cheetahwind Dormant account

    Occupation:
    Wind Blade Maker
    Location:
    Iowa
    So I have seen a few complaints on this board about bonus abuse.

    I would like to see a few reps define bonus abuse. Is this like someone who max bets the whole thing, someone who actually takes a bonus on each and every deposit? Just wondering
     
  2. Oct 17, 2012
  3. dionysus

    dionysus can turn wine into water CAG MM

    Occupation:
    n/a
    Location:
    I'm a Canucklehead
    lol, for some casinos, if you simply have the audacity to win and withdraw you're an abuser
    :D
     
    3 people like this.
  4. Oct 17, 2012
  5. Balthazar

    Balthazar The Governor

    Occupation:
    Leader
    Location:
    Woodbury
    It's often a synonym of "Spirit of the promotion". Draw your own conclusions.
     
    Last edited: Oct 17, 2012
    1 person likes this.
  6. Oct 17, 2012
  7. maxd

    maxd Complaints (PAB) Manager Staff Member

    Occupation:
    The PAB Guy
    Location:
    Saltirelandia
    Not a criticism but do remember that the OP had marked the thread "Rep Friendly" and asked their question in order to hear from "a few reps". Statements like the above make it a lot less likely that said reps will participate. Just saying.
     
  8. Oct 17, 2012
  9. Balthazar

    Balthazar The Governor

    Occupation:
    Leader
    Location:
    Woodbury
    Sorry Max. I reworded it better.
     
    1 person likes this.
  10. Oct 17, 2012
  11. Redbet-Andy

    Redbet-Andy Dormant account - New account: AndyB-MrGreen

    Occupation:
    Casino and marketing
    Location:
    Malta
    What Balthazar said (even before the edit) is usually the case when players are accused of Bonus Abuse what a lot of casinos mean is players who use the casinos bonus in order to gain an advantage over them.

    The truth is all decent bonuses which reward players with something worth having are open to be taken advantage of to some extent, if they weren't then they wouldn't be any good to the player.
    So when many casinos label people "bonus abusers" they mean "advantage players" i.e players who play solely with bonuses and with the aim of winning money rather than for gambling as entertainment.
    Of course if all players were like this bonuses would soon be shut off completely (bonuses are far less generous than they used to be because of advantage players).

    it gets worse for the casinos when there are rings of advantage players - this happens a lot with welcome bonuses. A group of players will take the welcome bonus and bet high with the bonus money with the intention of hitting a big win, they will then move to a high RTP slot in order to grind out the wagering requirement before withdrawing. Casinos have moved to counter this by limiting max bets with bonus money to a set amount (in our case €5, discretionary of course we don't always apply it) or in some cases a set % of your balance (can get confusing).

    Not really abuse but not something casinos can afford to get hit by all the time.

    Some casinos will label you a bonus abuser if you only ever bet when they offer you a bonus. Again it's not really abuse, you're just taking an offer that they've given to you and maximising your advantage, but that happens a lot.

    True bonus abuse only really occurs when there are multiple accounts, rings with dodgy cards/ID or fraudulent ID.

    More often than not though it's something a casino manager will use to make up for the fact that he got his maths completely wrong and was battered due to a bad promotion.
     
    18 people like this.
  12. Oct 17, 2012
  13. Balthazar

    Balthazar The Governor

    Occupation:
    Leader
    Location:
    Woodbury
    This is fraud in my book though, not "bonus abuse". This is also not a subjective thing as they usually have proof of such behaviour.

    Thanks for the reply Andy!
     
    3 people like this.
  14. Oct 17, 2012
  15. IanO

    IanO Regular Human

    Occupation:
    Marketing and promotions
    Location:
    Ireland.
    5 people like this.
  16. Oct 17, 2012
  17. Redbet-Andy

    Redbet-Andy Dormant account - New account: AndyB-MrGreen

    Occupation:
    Casino and marketing
    Location:
    Malta
    Thanks - That's the point I was aiming to make.
    It's only really "abuse" if it violates the casino terms (and even then only where the terms are fair, i.e no "Spirit of the bonus" nonsense) or it's based on something illegal.
    Labeling someone playing within the rules an "abuser" is just jolly well rude.

    So, ultimately it's not a term that should even exist.

     
    2 people like this.
  18. Oct 17, 2012
  19. bsilva028

    bsilva028 Banned : multi-account fraudster PABnoaccred PABaccred

    Occupation:
    salesman
    Location:
    portugal
    bonus abusers for some casinos

    Players keep the rules of the bonus and win.
     
  20. Oct 17, 2012
  21. vinylweatherman

    vinylweatherman You type well loads CAG MM

    Occupation:
    STILL At Leisure
    Location:
    United Kingdom
    There should be an easy solution.

    1) Limit welcome bonuses such that players have to demonstrate some degree of loyalty before they get the best offer. This can be done by a staged offer, with the best offer given last.

    2) Rather than "one size fits all" offers, have them tailored to individual players. Don't "bonus ban" players all of a sudden, but change the value of the offers to adjust to how the player plays. Eventually, an advantage player will receive offers he doesn't think worth playing, and will bonus ban himself.

    I have noticed a few casinos appear to have adjustable offers. The offers increase in value during an unlucky spell, but hit big and withdraw, and the offers adjust to a lower level until money has flowed back to the casino.
     

Share This Page