Your Input Please Dash, Nedplay to be closed!

dunover

Unofficial T&C's Editor
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Well, looks like there's some consolidation going on here!


Hi Dunover
Username: xxxxxxxxx

32Red and Roxy Palace continue to break records, leading by example in the online casino space and ensuring it's players are enriched by having best in class support and entertainment.

Due to excellent player value and player retention that 32Red and Roxy Palace enjoy TTRpartners will solely be concentrating on these two revenue driving brands. We will soon be decommissioning the following brands:

Dash Casino

Nedplay Casino

Golden Lounge Casino

Casino Splendido

Any existing players that you have from the decommissioning brands will be automatically migrated over to 32Red and Roxy Palace.

We advise that if you are promoting any of the soon to be decommissioned brands anywhere on your site then this is the perfect opportunity to solely focus on the two brands of 32Red and Roxy Palace that will ensure you enjoy sustained and continued growth of your player base.

Your revenue share deals will not be affected by these changes, however please do ensure that any links promoting these brands are changed to 32Red or Roxy Palace links so as to get the most from your traffic.

If you require assistance with any of the above then please do not hesitate to contact us at contactxxxxxttrpartners.com

Many thanks
TTRpartners.
 

vinylweatherman

You type well loads
Joined
Oct 14, 2004
Location
United Kingdom
It doesn't say when, something players need to know if they are going to join any of the MG tournaments, particularly the month long accumulator, as their in play tournaments will not be transferred.

It may also be a useful move now that MG download casinos are beginning to take a back seat to browser based platforms. Concentrating on the brands that have both is probably better than trying to bring the others to the browser based system.
 

theapple

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Dec 5, 2013
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far far away
cant say i care that much, they are still stuck in 90's when they were one of best casino groups but havent changed much since. Not to better anyways :p

They literally havent changed anything in a decade or so. Their tournaments are just wallet battles, bonuses are much lower than they used to be and they still only have one provider. Only thing they have changed is withdrawal times, and that was changed to worse. So im not surprised their sister sites are closing down tbh.

They have great rep though and thats pretty much the only reason i sometimes deposit there. Other than that i really see no reason why should i play at a place with 300 games when there are casinos with 1300 or more slots, casinos that offer equalized races instead of "whoever spins the most over the course of a week, month or decade wins", and ive had 30 mins cashouts from random casinos while cashout at 32red takes forever compared 2018 standards.
 

Casinomeister

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Location
Bierland
One reason that they are one of the only casinos I play at: Video Poker. MGS video poker is unrivaled . I'll wait an extra day if that's what it takes to be playing VP.

As for the consolidation - the writing has been on the wall for some time. Dash never really took off, and the other brands were ones that 32Red picked up when those operators bailed from the business.
 

09237653

Ueber Meister
Joined
Oct 20, 2010
Location
UK
My once vast list of installed mg casinos is down to the last two, Nedplay was the last of the 32red brand that still offered a (monthly) 100% bonus and the only one that has seen any action from me in the last year.
 

Greigssy

Senior Member
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Aug 13, 2010
Location
Scotland
Yeah keep Roxy Palace! I wonder why ,nothing to do with it's 50x wagering on bonuses I suppose.
Going to miss my 100%(£25) monthly at Nedplay.

Oh well more deposits to the CR vipers then as they are a lot more generous, a free £50 every few months, 125% match bonuses and lucky day bonuses all with a 30x wager.
 

vinylweatherman

You type well loads
Joined
Oct 14, 2004
Location
United Kingdom
28th Feb may see changes for UK players regarding bonuses, especially those that trap your cash deposit with WR. The UKGC has decided that players should be able to stop gambling at a time of their choosing and withdraw a decent win, rather than be forced to lose it back by having to keep on playing. This means casinos will have to redesign the way they run promotions for UK players. As with autoplay before, some casinos may simply stop offering bonuses to UK players rather than find a different way to offer them that complies with UKGC rules.
The various leaderboards run by 32Red should be safe for now, unless the UKGC decides that offering prizes based on the amount wagered does not fit with the principles of Responsible Gambling, which is a distinct possibility.
 

dunover

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28th Feb may see changes for UK players regarding bonuses, especially those that trap your cash deposit with WR. The UKGC has decided that players should be able to stop gambling at a time of their choosing and withdraw a decent win, rather than be forced to lose it back by having to keep on playing. This means casinos will have to redesign the way they run promotions for UK players. As with autoplay before, some casinos may simply stop offering bonuses to UK players rather than find a different way to offer them that complies with UKGC rules.
The various leaderboards run by 32Red should be safe for now, unless the UKGC decides that offering prizes based on the amount wagered does not fit with the principles of Responsible Gambling, which is a distinct possibility.


Possibly but I doubt it as many already keep bonus/cash funds separate and let you withdraw if you don't use the bonus. Some like Sunbets simply award you withdrawable cash based on real-money turnover over any amount of deposits, i.e. deposit 400 max and once 25x is wagered (10k of spins) the 400 cash is paid unrestricted, although some players don't like it as it's not a bonus up front. BGO simply award free spins of which returns are withdrawable cash with no restrictions, others like my old deal at Trada simply add withdrawable cash in £2 increments as you play. Midaur give you two separate funds with bonus/real and you can for example play bonus and get it up to the max 10x conversion amount, and then over subsequent cash play convert it into a withdrawable lump sum at the original match amount, or you simply don't play the bonus and do the same as Sunbets and convert it over x-amount of cash play.

So there are numerous existing bonus types which won't be affected, but naturally 32Red and the Vipers will have to revise them for UK players. I doubt they'd not offer them at all as they are a falling market (Vipers) already and to kill bonuses would exacerbate the issue.

I doubt your tournaments would be affected as they are a separate buy-in with clearly defined costs and aims for the player.
 

nikantw

Banned User
Joined
Jan 28, 2011
Location
EU
All of them:

Dash Casino
Nedplay Casino
Golden Lounge Casino
Casino Splendido


have just been closed. All accounts will be transfered to Roxy within 24hrs. You have an email about this.

IMPORTANT

Because of the transfer you will probably find yourselves with more than one Roxy acc.! This is strictly forbidden!
You must contact support and ask them to close all but one! Otherwise all your 32red group accounts will be locked.

upload_2018-4-10_14-44-59.jpeg
 

osulle

Paleo Meister (means really, really old)
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mm4
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Jun 19, 2009
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In my head
All of them:

Dash Casino
Nedplay Casino
Golden Lounge Casino
Casino Splendido


have just been closed. All accounts will be transfered to Roxy within 24hrs. You have an email about this.

IMPORTANT

Because of the transfer you will probably find yourselves with more than one Roxy acc.! This is strictly forbidden!
You must contact support and ask them to close all but one! Otherwise all your 32red group accounts will be locked.

View attachment 90152
I find it annoying that I have to contact 32Red or Roxy Palace to let them know I have an account with the other casinos. They are the ones closing and migrating the accounts so I think they should be the ones to close the duplicate accounts. I play at 32 Red with my account that I always play at. To have it closed because they have migrated accounts from closed casinos to 32 Red without any input from me is disgraceful. Really doesn't inspire me to deposit there. 32Red have gone way downhill in recent years.
 

bebo67

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Ontario Canada
I find it annoying that I have to contact 32Red or Roxy Palace to let them know I have an account with the other casinos. They are the ones closing and migrating the accounts so I think they should be the ones to close the duplicate accounts. I play at 32 Red with my account that I always play at. To have it closed because they have migrated accounts from closed casinos to 32 Red without any input from me is disgraceful. Really doesn't inspire me to deposit there. 32Red have gone way downhill in recent years.
I agree. I have played at a casino where they migrated last year, and they closed any accounts accordingly. Its just pure laziness.
 

Tirilej

Still a Lady
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Sweden
I find it annoying that I have to contact 32Red or Roxy Palace to let them know I have an account with the other casinos. They are the ones closing and migrating the accounts so I think they should be the ones to close the duplicate accounts. I play at 32 Red with my account that I always play at. To have it closed because they have migrated accounts from closed casinos to 32 Red without any input from me is disgraceful. Really doesn't inspire me to deposit there. 32Red have gone way downhill in recent years.

I believe they are asking because they don't know what accounts you would like to keep.
I doubt they will have time to go through every players history to check where they play the most and then guess. It could go wrong too.

I haven't got any mail. I have had accounts at the others also but since I never played I asked to get them closed a couple of years back. Otherwise I would have told them.
 

Valhalla

The Professional
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Jan 17, 2014
Location
Northern Ireland
cant say i care that much, they are still stuck in 90's when they were one of best casino groups but havent changed much since.
They literally havent changed anything in a decade or so.
Only thing they have changed is withdrawal times, and that was changed to worse. So im not surprised their sister sites are closing down tbh

True. 32Red are one of the few casinos to take active steps in making their brand worse, which would baffle anyone really.

One reason that they are one of the only casinos I play at: Video Poker. MGS video poker is unrivaled . I'll wait an extra day if that's what it takes to be playing VP.

Also true. Amazes me that no other games developer has bothered to create VP worth a damn.
 

Casinomeister

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Staff member
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Location
Bierland
...
Also true. Amazes me that no other games developer has bothered to create VP worth a damn.
Blows me away too. Everyone has tunnel vision towards slots. Slots, slots, slots and more slots. That's where the money is. I also think that VP is traditionally a US game - and since the US player has been pushed out of the market who gives a toss.

Multi-strike poker is supposed to becoming on line as well. That would be awesome to see, but most Europeans wouldn't even know what I'm talking about or even care.
 

goatwack

Get dunked, big buns!
Joined
Aug 29, 2012
Location
Londonia
Blows me away too. Everyone has tunnel vision towards slots. Slots, slots, slots and more slots. That's where the money is. I also think that VP is traditionally a US game - and since the US player has been pushed out of the market who gives a toss.

Multi-strike poker is supposed to becoming on line as well. That would be awesome to see, but most Europeans wouldn't even know what I'm talking about or even care.
Skimming over that comment my interest was certainly piqued, as I read it as 'multi- strip' poker. Alas, not wearing my designated visual enhancers or contact lenses I soon realized it wasn't. Shame. :oops:
 

ChopleyIOM

Hearthstone Addict
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Mar 25, 2012
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IOM
Isn't the biggest issue that casinos/software providers have with VP is that it has a really high RTP?

Why run random games at 99% RTP when you can run random games at 95% RTP?
 

Mark_32Red (retired acct)

Dormant account
Joined
May 23, 2008
Location
32Red Marketing Dpt
I find it annoying that I have to contact 32Red or Roxy Palace to let them know I have an account with the other casinos. They are the ones closing and migrating the accounts so I think they should be the ones to close the duplicate accounts. I play at 32 Red with my account that I always play at. To have it closed because they have migrated accounts from closed casinos to 32 Red without any input from me is disgraceful. Really doesn't inspire me to deposit there. 32Red have gone way downhill in recent years.

Hi Osulle,

Thanks for your comment. Sorry to hear you are not happy with the process.

I’ll be honest here, as usual. We have been trying to make this as seamless as possible for players and also give as much notice as we can. Sadly due to delays in testing and limited resources we had to lower the bar on quality in order to get it completed before some major regulation changes would have meant we would have only had the option to lock accounts completely.

We could have looked for duplicates and closed automatically, but with little notice it was decided it’s better to allow a grace period so players could withdraw balances and, as Tirilej says, decide which account they want to use. You’ll be surprised how some people have ‘lucky accounts’ etc and have a personal preference.

Sorry to hear you think we have gone downhill and I am sure you have many reasons, but rest assured we are still a reputable operator who will look after our players as best as possible.

Kind regards
Mark
 

Valhalla

The Professional
Joined
Jan 17, 2014
Location
Northern Ireland
Multi-strike poker is supposed to becoming on line as well. That would be awesome to see, but most Europeans wouldn't even know what I'm talking about or even care.

To be honest I had to go look that up. If I'm playing the right one (a multiplier at each level?), it looks great and I would lose entire evenings playing it.
 
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