Darn ATM and Neteller

The Viking

Paleo Meister (means really, really old)
CAG
MM
Joined
Oct 3, 2010
Location
Faroe Islands
Had some luck yesterday so figure i withdraw $400 of it with my Neteller card.
well it got declined 3 times, said there was a issue with card, no connection.
well it turned out the first witdraw was actually taken from my Neteller account.
and according to my VIP agent i have to wait up to 10-14 days before it hit my Neteller account again pfffffff :)
 

The Viking

Paleo Meister (means really, really old)
CAG
MM
Joined
Oct 3, 2010
Location
Faroe Islands
still not cleared darn, was told this morning it would most likely be cleared today,
so i was to dumb headed to belivie them so didnt go to the bank and fund my gaming account that i use to fund Neteller,
missus working all weekend so was looking for some quiet easy gambling with a beer or 2 :)
cant even take the dog out for a walk its pouring down :D
 

mina1929

Meister Member
Joined
Jun 13, 2015
Location
Universe
You poor thing :(

I would be really annoyed. I hate waiting on money especially when you need it. Been waiting on my tax return for two months now and all they keep saying is its processing. If I owed them money they would want it straight away!!

Hope it all works out for you very soon :)
 

The Viking

Paleo Meister (means really, really old)
CAG
MM
Joined
Oct 3, 2010
Location
Faroe Islands
Well here we go again :( was going to deposit funds into my Neteller account and when im in
i notice im couple of hundreds $ in minus ? and after checking i can some purchases i made few days were taken twice from my account
and this was the reply.
so looks like no fun gambling from me this weekend :(
Thank you for contacting us.

Please, accept our apologies for the inconvenience caused.

We are experiencing minor technical issues.

We would like to assure you that the double charged transactions will be reversed upon resolution.

Thank you for your understanding.

Kind regards,
 

brianmon

Ueber Meister
webby
mm4
Joined
May 22, 2013
Location
Cumbria
Well here we go again :( was going to deposit funds into my Neteller account and when im in
i notice im couple of hundreds $ in minus ? and after checking i can some purchases i made few days were taken twice from my account
and this was the reply.
so looks like no fun gambling from me this weekend :(
Thank you for contacting us.

Please, accept our apologies for the inconvenience caused.

We are experiencing minor technical issues.

We would like to assure you that the double charged transactions will be reversed upon resolution.

Thank you for your understanding.

Kind regards,

The same thing has happened to me. I spent £430 on my card on Monday, and everything on my account was ok, up until today. The £430 card transaction has now been debited twice :mad::mad::mad::mad:
 

The Viking

Paleo Meister (means really, really old)
CAG
MM
Joined
Oct 3, 2010
Location
Faroe Islands
The same thing has happened to me. I spent £430 on my card on Monday, and everything on my account was ok, up until today. The £430 card transaction has now been debited twice :mad::mad::mad::mad:
it sure sux :( havent played all week was looking forward to the weekend :) no point funding the account when it only clears the minus
in 12 years never used my card to deposit with only to fund my Neteller and wont start now so guess i just have bite the bullet :( :)
 

lotusch

A little mix of Dutch and Irish
Joined
Jun 3, 2013
Location
Dún Dealgan
I had a similar issue with Skrill yesterday.
It started in the morning when I wanted to make a payment online to pay for my bins.
Transaction got declined 3 times however there was plenty of funds on the card.
After checking my Skrill I found out the monies were actually deducted 3 times and are now locked as "pending".
Skrill told me it can take up to 2 weeks before the funds are available again as these transactions will come back as unpaid.

But why take the monies if they don't go through anyway.
Now basicly my monies are being held hostage between Skrill and the payment processor of the bin company. :eek::mad:

Found out Skrill was doing some maintenance on the prepaid Mastercards and were deactivated for 2 hours yesterday morning.

Never got an e-mail or text message from them to notify me.
 

Mouche12

Kitty Lover
PABnonaccred
PABnoaccred
PABnononaccred
Joined
Jul 25, 2007
Location
Amsterdam
This would really make my blood boil, totally unacceptable for a professional money transfer site like Neteller and Skrill. I'd seek financial compensation for the inconvenience caused. :mad:
 

scarletmuse

Full Member
Joined
Mar 5, 2016
Location
Perth
I had a similar issue with Skrill yesterday.
It started in the morning when I wanted to make a payment online to pay for my bins.
Transaction got declined 3 times however there was plenty of funds on the card.
After checking my Skrill I found out the monies were actually deducted 3 times and are now locked as "pending".
Skrill told me it can take up to 2 weeks before the funds are available again as these transactions will come back as unpaid.

But why take the monies if they don't go through anyway.
Now basicly my monies are being held hostage between Skrill and the payment processor of the bin company. :eek::mad:

Found out Skrill was doing some maintenance on the prepaid Mastercards and were deactivated for 2 hours yesterday morning.

Never got an e-mail or text message from them to notify me.

OMG! I too had issues with Skrill and withdrawing funds from ATM though my debits haven't doubled upr or 'pending' Etc as far as I could tell-I didn't bother to look at my entire transaction list as I was too mad-after seeing the fees that I had paid! Typically-I am happy to pay fees or suck up that bit extra cost with exchange rates and so on-that is no problem, so long as they are within reason-which I thought Skrill card/ATM withdrawals were as I knew it was approx $3AUD.

Balance on card: 315AUD
Attempt WD:$300 Declined-insufficient funds. I assumed the remaining $15 would cover the $3 fee and if there were any $ changes or any other sneaky thing they wanna throw in (Which I kinda thought there wouldn't be more or extra exchange charges since my balance is listed in AUD) Rang Skrill (At a cost of approx $31AUD in phone credit) and confirmed: I was doing it right at the ATM, no WD limits imposed & that the balance was sufficient. Dude agreed, no explanation and suggested trying a smaller demonination. Which in my frustration didn't think about during the call-well that will be extra ATM fees. Oh well it's only $6 or so no dramas.
2nd Try: $200 approved w $3 fee
3rd: $100 declined!!!
4th: $50 w $3 fee-so all I up I was only able to access in cash $250 of my inital balance of $315. I had no choice but to make the extra transaction which is simply unacceptable to have to pay extra fees to Skrill for this. Esp when ohone call also cost me when he had no explanation euther:rolleyes: Checked my account today and all up the $250 I had managed to take out, was charged at about 15 extra. So I knew $6 is fee but the other 9?? It was AUD to AUD and initially I would of had enough for this... Silly!!!!
 

ternur

Destroying castles in the sky
webby
CAG
mm3
Joined
Nov 25, 2004
Location
Finland
So this is a wider problem then.

I just noticed that I had 2 different transactions on my Net+ card this week which were charged twice. Yet to even hear anything back from Neteller.

:confused:
 

The Viking

Paleo Meister (means really, really old)
CAG
MM
Joined
Oct 3, 2010
Location
Faroe Islands
you wont hear anything from them, only if you mail them but even so thos issues always take 10 to 14 days to clear .

So this is a wider problem then.

I just noticed that I had 2 different transactions on my Net+ card this week which were charged twice. Yet to even hear anything back from Neteller.

:confused:
 

nikantw

Banned User
Joined
Jan 28, 2011
Location
EU
So this is a wider problem then.

I just noticed that I had 2 different transactions on my Net+ card this week which were charged twice. Yet to even hear anything back from Neteller.

:confused:

Same here, Net+ transaction charged twice. I wanted to play addons on MG tournament so I put 21 on my Neteller. But because of the 2nd charge I had negative balance!!
So I couldn't dep on MG (min dep 20) and ended up wasting all of it in VS (no wins, no cashback, no race position, no freerolls, no nothing). Now ballance is restored in Neteller..... too little too late :(
 

brianmon

Ueber Meister
webby
mm4
Joined
May 22, 2013
Location
Cumbria
Just checked my account, and seen that they've made an adjustment. My balance is correct now :D
 

nikantw

Banned User
Joined
Jan 28, 2011
Location
EU
As if double charges are not enough……..
Today I made a deposit from my Skrill to my Neteller. At Skrill “processed”, at Neteller “timed out” and the money gone!! Nowhere to be found!! F Neteller, what did you do with my money?! :mad:
To make things worst, I needed that for continuing’s to a guaranteed winning position at a tournament, 400 lost now! :mad::mad:
 

nikantw

Banned User
Joined
Jan 28, 2011
Location
EU
As if double charges are not enough……..
Today I made a deposit from my Skrill to my Neteller. At Skrill “processed”, at Neteller “timed out” and the money gone!! Nowhere to be found!! F Neteller, what did you do with my money?! :mad:
To make things worst, I needed that for continuing’s to a guaranteed winning position at a tournament, 400 lost now! :mad::mad:

From skrill:
"This matter has now been escalated and we shall make every effort to offer a satisfactory resolution as soon as possible. Please note that currently we are experiencing a technical issue."
 

Jono777

Ueber Meister
CAG
mm1
mm4
Joined
May 13, 2014
Location
Wolverhampton
I can't believe what I've just read :mad:

After all our 'efforts' lol and something totally out of our control causes that shit!

As if Skrill don't take the piss enough with their extortionate fees then their attitude stinks on top!
 

spintee

Ueber Meister
webby
mm2
Joined
Mar 21, 2012
Location
Northants
I am pretty sure companys cannot go round keeping funds hostage, remember a few years back with the paypal fiasco, Company's were getting there funds put on hold, And not just for an over night job either, One person had to send no end of shit in, Once the news and press got hold of it than the excuse started coming,

I have had it with shits like this telling me what I can and cannot do with my money, and when they make a mistake but do fuck all about it, And its us that pay the price,

I had 3 bank cards sent to me in the last few months, All I get is a text message stating Barclays has identified an issue with your card The card is used only at a few casino sites but I have used this bank for casino for well over 10 years and not once has it been flagged, I used to deposit up to 10 times a day across varies sites, Yet only the last year I get this shit,

I will bet my bottom dollor its to due to skrill as I use to upload funds to there, Do you know how much hasslte it is when changing cards across sites,
 

nikantw

Banned User
Joined
Jan 28, 2011
Location
EU
From skrill:
"This matter has now been escalated and we shall make every effort to offer a satisfactory resolution as soon as possible. Please note that currently we are experiencing a technical issue."

3 hrs ago I got this:

"Thank you for contacting the Skrill Help Team.

Please be kindly informed that the issue has been fixed and your deposit should be processed to your NETELLER account shortly.

Please accept our apologies for the inconvenience caused. "


Glad "the issue has been fixed" :rolleyes:
Now, where is my f..... money?!!!! :mad::mad::mad::mad:


Finally, got my deposit back. But would you call that "a satisfactory resolution" when thr problem caused you a 400 euro loss?
 
Last edited:

spintee

Ueber Meister
webby
mm2
Joined
Mar 21, 2012
Location
Northants
3 hrs ago I got this:

"Thank you for contacting the Skrill Help Team.

Please be kindly informed that the issue has been fixed and your deposit should be processed to your NETELLER account shortly.

Please accept our apologies for the inconvenience caused. "


Glad "the issue has been fixed" :rolleyes:
Now, where is my f..... money?!!!! :mad::mad::mad::mad:


Finally, got my deposit back. But would you call that "a satisfactory resolution" when thr problem caused you a 400 euro loss?

Its not good enough, When they fobbed me off with the 20 odd quid, they said ask the bank as they would of put it on hold, as they only took 1 lot out, Yes that sounds about right :eek: banks normally deduct money from my account to put on hold, The exact same amount that I deposit to sites, Idiots

Lucky the bank chucked me that 20 good will, its not lucky really as it would not of broke me but it could to alot of people, and these company's do not care, Some banks charge an arm and a leg when direct debits are bounced, But its good that banks have to see you right so albeit a few phones calls,

But in your situation where it was transfers between the two accounts (ewallets) your basically fecked, If you needed the cash to pay a bill or something off, Its not good enough in this day and age for company's to this kind of stuff, If it happens than sort it ASAP, We put trust in theses sites and a big one at that,
 
Top