CWC - Anyone else having trouble logging in to the casino?

clubworld

Rogue casino operator
Joined
Sep 20, 2006
Location
UK
Casino updates

Hi All,

I do apologize about the inconvenience with accessing the accounts.

We do have some system updates today. We do expect the system to be back up and running shortly.

Kind Regards,
Karolina
 

clubworld

Rogue casino operator
Joined
Sep 20, 2006
Location
UK
Update

Hi All,

I can confirm that all casinos in our group are back up and running apart from Club World which is taking bit longer. We are hoping that it will be fixed as soon as possible.

We are sorry for inconvenience caused.

Kind Regards,
Karolina
 

LRDell

Experienced Member
PABaccred
Joined
Feb 25, 2004
Location
East Coast, USA
Not sure what updates dd, but it goofed a payout

Has anyone else run into problems with bonus game payouts. I was playing Crazy Vegas and got the big bonus. The game showed an $80 win but I was only credited $10. Chat operator looked at logs, which he said only showed the $10 winnings. I know what I saw, but have never felt a need to screenshot every winning bonus game screen so of course I can't prove it.
 

weesie

Ueber Meister
Joined
Aug 26, 2010
Location
Old bag lady with a laptop
Has anyone else run into problems with bonus game payouts. I was playing Crazy Vegas and got the big bonus. The game showed an $80 win but I was only credited $10. Chat operator looked at logs, which he said only showed the $10 winnings. I know what I saw, but have never felt a need to screenshot every winning bonus game screen so of course I can't prove it.


Wow, that would suck!

I have been trying every hour or so and still can't get into CWC. Haven't tried the others in their group.

Intertops group was having problems this morning too. Have they all got the flu?
 

clubworld

Rogue casino operator
Joined
Sep 20, 2006
Location
UK
Casino is up!

Hi All,

I can confirm that we managed to fix the problem and Club World and other brands are up and running. We do apologize about the inconvenience.

@ LRDell could you please send me PM with your user name and game details? I will check your game session.

Kind Regards,
Karolina
 

chuchu59

gambling addict
PABnonaccred
CAG
PABinit
Joined
Sep 26, 2004
Location
SOMEWHERE IN ASIA
Has anyone else run into problems with bonus game payouts. I was playing Crazy Vegas and got the big bonus. The game showed an $80 win but I was only credited $10. Chat operator looked at logs, which he said only showed the $10 winnings. I know what I saw, but have never felt a need to screenshot every winning bonus game screen so of course I can't prove it.

Do you, by any chance, remember the components that led to the $80 win? This info would be useful to Karolina in digging up the details.
 

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