Hiya Peeps,
Just wanted to get some other opinions from people in regards to casino's customer service and or support?.
casino (1)
I recently opened an account with an accredited casino here.
Being a new customer of course I had some question's.
In regards to payout's, if they accept Aussies etc.
The operator was giving me one sentance answers and then after each sentance he/she would come back saying "is there anything else".
This made me feel like he didnt give a shit and wanted the conversation over with.
I did have more questions but thought f%4kit.
Casino (2).
once again another accredited casino here, asked about bonuses and such. From the get go i dont think this operator even new his own terms and conditions or bonuses for the casino he works for..
Didnt really get anywhere here and as a result did not join this casino.
(why bother with the headache, go to a site where they know what there on about)
Casino(3)
This again was accredited casino with the meister,
I asked about Aussies joining there casino etc.
Almost straight away in a salesman type way he has come back saying, "yes we do accept Australian's, and if you join now we will give you blah blah and if you deposit via neteller we will give you an extra blah blah.
I then asked a couple of more questions and the operator responded by saying, "I will be more than happy to answer any questions you have when you register a account and make a deposit...
Chat session ended there.............
Am I being a whinger? or is this service bad..
Just wanted to get some other opinions from people in regards to casino's customer service and or support?.
casino (1)
I recently opened an account with an accredited casino here.
Being a new customer of course I had some question's.
In regards to payout's, if they accept Aussies etc.
The operator was giving me one sentance answers and then after each sentance he/she would come back saying "is there anything else".
This made me feel like he didnt give a shit and wanted the conversation over with.
I did have more questions but thought f%4kit.
Casino (2).
once again another accredited casino here, asked about bonuses and such. From the get go i dont think this operator even new his own terms and conditions or bonuses for the casino he works for..
Didnt really get anywhere here and as a result did not join this casino.
(why bother with the headache, go to a site where they know what there on about)
Casino(3)
This again was accredited casino with the meister,
I asked about Aussies joining there casino etc.
Almost straight away in a salesman type way he has come back saying, "yes we do accept Australian's, and if you join now we will give you blah blah and if you deposit via neteller we will give you an extra blah blah.
I then asked a couple of more questions and the operator responded by saying, "I will be more than happy to answer any questions you have when you register a account and make a deposit...
Chat session ended there.............
Am I being a whinger? or is this service bad..