Why does it always have to be a long and painful experience to deal with CSR's?
Sometimes I play with a regular Visa card and sometimes I play with a prepaid MasterCard. In some MGS casinos, you're not allowed to delete cards so after a while, all your card slots get filled and you need to ask a CSR to remove some of them (the now useless prepaid ones) to make room for a new one. I always tell them to delete the Mastercards but not the Visa (which is the one I use to withdraw money).
Well, last time the CSR removed them all, including the Visa and now I'm in the process of explaining what happened to another CSR. I can't add my Visa because it's already in the system (I get an error msg), but I don't see it so I can't use it. I've been chatting with the CSR for looooooooooooong ass time now and I've to wait 10+ minutes for replies... and it's still not fixed.
So simple to fix, so simple to understand
Waiting....
Sometimes I play with a regular Visa card and sometimes I play with a prepaid MasterCard. In some MGS casinos, you're not allowed to delete cards so after a while, all your card slots get filled and you need to ask a CSR to remove some of them (the now useless prepaid ones) to make room for a new one. I always tell them to delete the Mastercards but not the Visa (which is the one I use to withdraw money).
Well, last time the CSR removed them all, including the Visa and now I'm in the process of explaining what happened to another CSR. I can't add my Visa because it's already in the system (I get an error msg), but I don't see it so I can't use it. I've been chatting with the CSR for looooooooooooong ass time now and I've to wait 10+ minutes for replies... and it's still not fixed.
So simple to fix, so simple to understand
Waiting....