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Discussion in 'Online Casinos' started by maxlevine, Feb 11, 2005.

    Feb 11, 2005
  1. maxlevine

    maxlevine Webmaster webmeister

    There were some posts about casino representatives not answering their PM's. So far, I've sent a private message to VPL, Harrods and GrandAcesGeisha and have received very quick, courteous and professional replies. And Schalk, from VPL, took a few minutes to handle my request.

    Obviously, emailing is the standard approach. Wouldn't want to fill up their PM box. But as a last resort, I must say that this process is very effective.

  2. Feb 11, 2005
  3. jetset

    jetset RIP Brian CAG

    Senior Partner, InfoPowa News Service
    And it works because professional casino and affiliate managers are more than prepared to participate in a forum that has credibility, balance and self control instead of knee-jerk resort to abuse, insult and useless flame wars.

    I believe that's a compliment to the maturity of players on this forum who although sufficiently confident to criticise and demand answers or explanations, generally manage to do so in a reasonable manner that permits an exchange of views.
  4. Feb 11, 2005
  5. 555YY

    555YY Dormant account

    grandacesgeisha is aces with me :thumbsup:
  6. Feb 11, 2005
  7. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Hi Max,

    I just wish that the "Casino Operators" link was used more often. Several times a week, frustrated players post their problems, yet an answer may have been a couple of clicks away.

    But then it seems a lot of you are taking advantage of this "service" :D
  8. Feb 12, 2005
  9. slotchik

    slotchik Dormant account

    Bryan, I love that picture of you..... :p :p :p
  10. Feb 13, 2005
  11. zaphod42

    zaphod42 Webmaster

    interplanetary journalist
    A planet in the vicinity of Betelgeuse
    Don't worry, it's still a relatively new feature (isn't it?)

    Surely it will catch on, particularly as people keep mentioning it throughout the forum and it's existence starts to become more common knowledge.

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