CS private messaging

maxlevine

Webmaster
webmeister
Joined
Dec 7, 2004
Location
Montreal
There were some posts about casino representatives not answering their PM's. So far, I've sent a private message to VPL, Harrods and GrandAcesGeisha and have received very quick, courteous and professional replies. And Schalk, from VPL, took a few minutes to handle my request.

Obviously, emailing is the standard approach. Wouldn't want to fill up their PM box. But as a last resort, I must say that this process is very effective.

Max
 

jetset

RIP Brian
CAG
Joined
Feb 22, 2001
Location
Earth
And it works because professional casino and affiliate managers are more than prepared to participate in a forum that has credibility, balance and self control instead of knee-jerk resort to abuse, insult and useless flame wars.

I believe that's a compliment to the maturity of players on this forum who although sufficiently confident to criticise and demand answers or explanations, generally manage to do so in a reasonable manner that permits an exchange of views.
 

Casinomeister

Forum Cheermeister
Staff member
Joined
Jun 30, 1998
Location
Bierland
Hi Max,

I just wish that the "Casino Operators" link was used more often. Several times a week, frustrated players post their problems, yet an answer may have been a couple of clicks away.

But then it seems a lot of you are taking advantage of this "service" :D
 

zaphod42

Webmaster
Joined
Apr 24, 2004
Location
A planet in the vicinity of Betelgeuse
casinomeister said:
Hi Max,

I just wish that the "Casino Operators" link was used more often. Several times a week, frustrated players post their problems, yet an answer may have been a couple of clicks away.

But then it seems a lot of you are taking advantage of this "service" :D
Don't worry, it's still a relatively new feature (isn't it?)

Surely it will catch on, particularly as people keep mentioning it throughout the forum and it's existence starts to become more common knowledge.
 

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