- Aug 3, 2002
- Las Vegas
I was happily playing on casino on net for a long time but decided to try Crystal Palace for a free bonus. I deposited $60 and they matched it $60. I called in the Western Union at 3:15pm ET. 10 minutes later they had picked it up according to Western Union's website. I called them about 30 minutes later saying this had been a reasonable amount of time and they responded they had not received it but I told them WU said they had, after 2 more calls they finally posted the money 2.25 to 2.5 hours after they picked it up. Then after all that I played spanish 21 $5 hand and lost 25 hands pushed a couple and won only one, it was a blackjack, I understand that even though im suspicious just because i lost so quickly at BJ doesnt mean its cheating. This is the cheating part though, After I got below the minimum of $5 I tried to go play my last little $2.50 on 25 cent video poker but you have to buy in for $5. I guess they feel entitled to anything under $5. They offer as little ad 5 cent but if you have under $5 you cant play them. My complaint about how wrong that is I sent to them 1 hour ago is still unanswered but I can tell you they are uninstalled from this computer. It seems anytime I play anywhere but "casino on net" or "paradise poker" I'm left disappointed.