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crystal palace, liars and dishonest

Discussion in 'Online Casino and Poker Complaints - old section' started by nikest, Mar 22, 2005.

    Mar 22, 2005
  1. nikest

    nikest Banned User - violation of <a href="http://www.cas

    Occupation:
    businessman
    Location:
    canada
    i deposited us$100 using neteller account. and got a bonus of us$100. there wagering rquirement is 7x(deposit+bonus). and should withdraw over bonus+deposit. i am 100% sure that i wagered over 7x(bonus +deposit) and made a withdrawl of $250. they never sent me an email for verification docs and just locked my account. when i contacted them on phone , the person on phone told me that i wagered less $35. so thats why they just send my original deposit and denied to pay my winnings and locked my account. what a rip off. i am 100 % sure that i wagered more that us$1500. but they are not sending my play log and just locked my account.
     
  2. Mar 22, 2005
  3. Dirk Diggler

    Dirk Diggler Dormant account

    Occupation:
    Company Secretary
    Location:
    UK
  4. Mar 22, 2005
  5. Casinomeister

    Casinomeister Forum Cheermeister Staff Member

    Occupation:
    Homemaker
    Location:
    Bierland
    In the meantime, I would rather you file a complaint here, so I can forward this to the casino:
    http://www.casinomeister.com/problems.html
     
  6. Mar 22, 2005
  7. trick

    trick Dormant account

    Are you sure you did not play a game that did not count towards meeting the WR? There is a lot of difference between 35$ and 1500$....

    Edit: From their terms: "Wagers placed on baccarat, craps or roulette are excluded from your wager total."

    Is this the problem?
     
    Last edited: Mar 22, 2005
  8. Mar 22, 2005
  9. natik1974

    natik1974 Dormant account

    Occupation:
    Marketing manager
    Location:
    Cyprus
    No casino will take a chance of haveing a Fraudulent name

    If I were you - I would check it again and again before making such a big fuss out of it.
    Sounds fishy this gap - between your say and their say.
    Usually, it is very unlikely that any casino will put its good name on the any risk for even $1500.
    Check the wagering requirements 10 times before you use any bonus so next time you won't play and cry! :rolleyes:
     
  10. Mar 22, 2005
  11. winbig

    winbig Keep winning this amount. webby PABnononaccred

    Occupation:
    Bum
    Location:
    Pennsylvania

    I think he means $35 less than the amount he had....I could be mistaken
     
  12. Mar 22, 2005
  13. universexf6

    universexf6 Dormant account

    Occupation:
    Harakiri
    Location:
    A Country Called Full Of Geld
    Almost a same thing happned. Please do as CasinoMesiter says above. Most likely it will be solved.

    By the way, the "support" over the phone is a true coward. I told the
    the guy that I know well a Russian mafia ( I actually know btw ), he
    almost started crying saying "this is not my casino and I am forwarding
    your e-mail but doesn't know the outcome.." so on and on. Those people
    are lower than mafias.
     
  14. Mar 22, 2005
  15. m249a

    m249a Dormant account

    Occupation:
    self employed
    Location:
    Pa
    :lolup: :lolup: :lolup:

    That is the funniest thing I have read in a long long time. Good for you :thumbsup:
     
  16. Mar 22, 2005
  17. jpsartre

    jpsartre Dormant account

    Location:
    Denmark
    Making threats over the phone? Honestly, I fail to see the humour in that. Nothing funny about a bully me thinks....
     
  18. Mar 22, 2005
  19. universexf6

    universexf6 Dormant account

    Occupation:
    Harakiri
    Location:
    A Country Called Full Of Geld
    Why is it a "THREAT"? They CONFISCATED my 3,000 USD and I kindly
    announced that I have a very close mobster who is leading an organization
    A LITTLE BIT CRIMINAL in Eastern Europe in my soft voice and the
    whiner just couldn't stand there probably wetting his underwears. Well..
    sorry for that.
     
  20. Mar 23, 2005
  21. nikest

    nikest Banned User - violation of <a href="http://www.cas

    Occupation:
    businessman
    Location:
    canada

    i played blackjack and i am supposed to wager $1400 on $100 bonus. i wagered over $1500. but the person on phone told me that i wagered $1365.which is a blunt lie.but still, if they think i wagered $35 less, is it not the way to tell me to wager more $35, rather than locking my account and refusing to send my log. thats a rip off.
     
  22. Mar 23, 2005
  23. trick

    trick Dormant account

    Sorry, I must have been more than tired reading your post :)

    I agree that the casinos actions seems rather unreasonable.. File a complaint if you havent already done so...
     

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