linda7
Non-Gambler
- Joined
- Apr 12, 2002
- Location
- Brooklyn, NY
Well everyone its time for me to eat some crow.
Crown Vegas did NOT put through my deposits 5 times, nor did On Demand Funds. The true culprit is MY BANK!!!!! Even though, I had been to my bank twice, today I was thinking the only connection between the deposits I made was my bank. On Demand Funds has their own processor, as does Crown Vegas. So, I went to my bank and insisted that each day from the beginning of March, that I see exactly what was done with my account. At first, they were reluctant to take the time to do this, but when I threatened to close all my accounts they became very hospitable.
I sat with the Manager of Independence Savings Bank (which is my bank) and we went through every day starting with March 1st. When we got to March 17th, there it was $189.20 posted 5 times,
the same showed for the $50 charge, as well as that $1 charge, which I do not know what the heck thats for. Upon further investigation, the bank manager was able to uncover that the Bank's processor put through these charges five times. It was not the fault of Crown Vegas, nor On Demand Funds. I asked the Manager, how the hell did this happen and he basically gave me conversation rather than an acceptable answer. I told him, if it ever happens again, I will be in to close all my accounts and I will want cash since I would be afraid that a bank check from them might bounce!!! For all the trouble they caused, they waived the $60 in fees which I incurred due to hitting my overdraft (how very kind of them).
In any event, I must apologize profusely to Crown Vegas Casino and especially to Steve Bennet. I have already spoken to Steve and did apologize. He was extremely kind and accepted my apology.
There are no words to express how embarrassed I am, nor how sorry I am for the negative posts that I have written at this site.
Bryan, I am sorry for wasting your time regarding this issue. I know that you were trying to get to the bottom of this situation for me. I do not know what to say...other than that Crown Vegas is a very reputable casino as they were working as hard as they could to find out where the error had taken place.
I have learned one thing throughout this whole mess, and that is do not accuse anyone until you have proof that they were in the wrong. I will be sending a letter to the CEO of my bank and informing him of all that happened.
Linda7
God Bless our Troops.
Crown Vegas did NOT put through my deposits 5 times, nor did On Demand Funds. The true culprit is MY BANK!!!!! Even though, I had been to my bank twice, today I was thinking the only connection between the deposits I made was my bank. On Demand Funds has their own processor, as does Crown Vegas. So, I went to my bank and insisted that each day from the beginning of March, that I see exactly what was done with my account. At first, they were reluctant to take the time to do this, but when I threatened to close all my accounts they became very hospitable.
I sat with the Manager of Independence Savings Bank (which is my bank) and we went through every day starting with March 1st. When we got to March 17th, there it was $189.20 posted 5 times,
the same showed for the $50 charge, as well as that $1 charge, which I do not know what the heck thats for. Upon further investigation, the bank manager was able to uncover that the Bank's processor put through these charges five times. It was not the fault of Crown Vegas, nor On Demand Funds. I asked the Manager, how the hell did this happen and he basically gave me conversation rather than an acceptable answer. I told him, if it ever happens again, I will be in to close all my accounts and I will want cash since I would be afraid that a bank check from them might bounce!!! For all the trouble they caused, they waived the $60 in fees which I incurred due to hitting my overdraft (how very kind of them).
In any event, I must apologize profusely to Crown Vegas Casino and especially to Steve Bennet. I have already spoken to Steve and did apologize. He was extremely kind and accepted my apology.
There are no words to express how embarrassed I am, nor how sorry I am for the negative posts that I have written at this site.
Bryan, I am sorry for wasting your time regarding this issue. I know that you were trying to get to the bottom of this situation for me. I do not know what to say...other than that Crown Vegas is a very reputable casino as they were working as hard as they could to find out where the error had taken place.
I have learned one thing throughout this whole mess, and that is do not accuse anyone until you have proof that they were in the wrong. I will be sending a letter to the CEO of my bank and informing him of all that happened.
Linda7
God Bless our Troops.
