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crown europe wont pay 120,000 win need help please

Discussion in 'Casino Complaints - Bonus Issues' started by poorplayer120, Aug 28, 2014.

    Aug 28, 2014
  1. poorplayer120

    poorplayer120 Newbie member

    Occupation:
    leading hand piping
    Location:
    sanctuary point NSW
    hello I play online a fair bit . I won $120,000 and withdrew it . they took deposit bonus as normal ,now they have made a new term and condition for them self ,saying I can only win 22 x last deposit ! $60 ! . they payed $1260 and voided the rest for the $18 bonus ?? I got the vip bonuse that was all . I never agreed to this 22 x deposit max withdraw is not in the terms and conditions only first deposit players get the std 20 X deposit max win. I asked were is the info on it they said they email it to me after I made the winning deposit I got the vip bouse as normal. I have wagered $ 2.986,543 at crown Europe casino I get a big pay and they start making new rules !I have all emails ,screen shots of big wins, withdraw emails 24 of them ! PLEASE HELP
     
  2. Aug 28, 2014
  3. maphesto

    maphesto Ueber Meister CAG MM webmeister

    Location:
    Sweden
    1 person likes this.
  4. Aug 28, 2014
  5. KasinoKing

    KasinoKing WebMeister & Slotaholic.. CAG MM PABnonaccred webmeister

    Occupation:
    House-Husband and Casino Advisor
    Location:
    Bexhill on sea, England
    A couple of minor corrections to your post, if I may:

    They are not Rogue here, they are in the Rogue Pit in the "Not Recommended" section and not in the "Rogue Casinos" section.
    Therefore the OP might be able to PAB - the rule is a little ambiguous.

    I do not list them on my website. I did used to, but removed them over their policy on withholding Progressive Jackpots several months ago.
    I don't have an active contact either - since virtually no-one wanted to play at their casinos I never had the need to contact them!

    KK
     
    2 people like this.
  6. Aug 28, 2014
  7. maphesto

    maphesto Ueber Meister CAG MM webmeister

    Location:
    Sweden
    I did actually write "I think" about the rogue statement. ;)

    I did see Crown Europe here:

    xxhttp://www.slotbeaters.com/Bonus~bySoftware.htm

    I wouldn't write it if I didn't. Just tried to be helpful, now probably OP can PAB as we both suggested. :)
     
  8. Aug 29, 2014
  9. KasinoKing

    KasinoKing WebMeister & Slotaholic.. CAG MM PABnonaccred webmeister

    Occupation:
    House-Husband and Casino Advisor
    Location:
    Bexhill on sea, England
    Yes, I know you wouldn't write anything which was not true. :thumbsup:

    They WERE on my SlotBeaters site until VERY recently due to an oversight by me. Because that site gets VERY few visitors, it is not top of my priority list for updates and there is MASSES of stuff on there which is out of date. :(
    (Planning to do a major update early next week when the wife & kids are away for a few days!)
    But I did remove this group's casinos from KasinoKing.co.uk (my main site) a few months back.

    Cheers,
    KK
     
    1 person likes this.

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