hope this is the right forum. just wanted to give thanx to schalk(maple rep) for helping my mom out with a minor problem. my mom is elderly, not very computer literate and just likes to play. doesnt understand all the ins and outs. well when a minor problem occured with her account at maple she didnt know what to do. i contacted schalk and he stepped my mom through it every step of the way. awesome support. very nice to have someone who cares. thanx again...peace.