Resolved crazy luck casino a big problem! help me please!

Fourses

Dormant account
Joined
Jul 13, 2012
Location
Maardu
I'm waiting for the payment of 2 months! I made a deposit, sent all the documents, my account is verified.
support each time I was deceiving, and ignored.
I do not know that already I do, I really want my honest winnings.
Today July 13, and still they continue to lie to me.
I am asking for your help in this matter!

my username for this casino: Fourses

this is my last conversation with them... which has not solved the problem.

You are now chatting with 'shane'
shane: Hi
shane: How may I help you please ?
Veera: I do not understand what's going on! Do you realize what is happening? I expect PAYMENT 2 months!!! Where is my money? you enter the Rival network, I have always trusted the network!
Veera: why ignore and constantly lying to me? How much can you expect it is already possible? =((((((((((
shane: please give me a moment to verify your account
Veera: Shane You gave me your word of honor and a half months ago! I get my winnings, and that is a high priority.
Veera: I made ​​a deposit, the documents sent, the account was verified! Why did I wait 2 months for payment?
shane: i have forward your request to the finance team to get paid you
Veera: You have already done 10 times
Veera: same every time you say so, and then ignored
shane: no i ma ignoring you
Veera: and what do you do? wait a year? or what to expect?
shane: this time i will personally help you to get the withdraw
Veera: You have said that already! even promised! long! Call them right now, but then again we do not call as usual
Veera: what a way to spoil the reputation when you can be a good casino?


Veera: and? why you make so much waiting
shane: sorry for the delay
shane: it will be payed within 2 days
shane: i've forwarded it to the financial departement
Veera: I hope after 2 days I will not have to re-write
shane: yes
Veera: ok
shane: ty for understanding
Veera: ty if you make it Finally
 

Attachments

  • 3000000000000.jpg
    3000000000000.jpg
    28.4 KB · Views: 605
  • 100000000000000000.jpg
    100000000000000000.jpg
    37.4 KB · Views: 599
  • 200000000000000000.jpg
    200000000000000000.jpg
    36.2 KB · Views: 594

KasinoKing

WebMeister & Slotaholic..
webmeister
PABnonaccred
CAG
MM
Joined
Aug 25, 2004
Location
Bexhill on sea, England
You know, even I am getting fed up with trying to help players who have problems with this casino.
Not that I am normally selfish - but there's nothing in it for me... except grief. :(

So I say Pitch-A-Bitch!

This is CasinoMeister's FREE service to help players with problems at non-rogue casinos.

To submit your PAB, click here: Pitch-A-Bitch
Be sure to read ALL the terms for submitting a PAB, including the Frequently Asked Questions here: PAB FAQs

Good luck!
KK
 

Fourses

Dormant account
Joined
Jul 13, 2012
Location
Maardu
You know, even I am getting fed up with trying to help players who have problems with this casino.
Not that I am normally selfish - but there's nothing in it for me... except grief. :(

So I say Pitch-A-Bitch!

This is CasinoMeister's FREE service to help players with problems at non-rogue casinos.

To submit your PAB, click here: Pitch-A-Bitch
Be sure to read ALL the terms for submitting a PAB, including the Frequently Asked Questions here: PAB FAQs

Good luck!
KK

if you help me deal with it, 10 euros for skill transfer via the payment, I understand what you just help the sick
 

David Miller

Violation of forum policies - misrepresenting one'
Joined
Jul 17, 2012
Location
Cyprus
Hi,

The payment is with MB, and there was a delay with MB payments due to issue. But now everything is fine and you will receive your withdrawal with in 3-4 working days

Apologies for the inconvenience !!

Dave
Affiliate Account Manager
 

Nifty29

Dormant account
Joined
Jun 20, 2001
Location
Turn right, then right. then right again
Hi,

The payment is with MB, and there was a delay with MB payments due to issue. But now everything is fine and you will receive your withdrawal with in 3-4 working days

Apologies for the inconvenience !!

Dave
Affiliate Account Manager

What issue?

Only one "issue" I can think of that would delay a MB payment....$$$$$$.....

Why is it now going to take 3-4 WORKING days?? Skrill transfers are INSTANT.

Friendly warning - don't bother with spin or BS excuses here at CM. We are experienced players who can smell it a mile away.
 

KasinoKing

WebMeister & Slotaholic..
webmeister
PABnonaccred
CAG
MM
Joined
Aug 25, 2004
Location
Bexhill on sea, England
if you help me deal with it, 10 euros for skill transfer via the payment, I understand what you just help the sick
I don't fully understand your post (lost in translation?), but let me make it clear that I would never accept a payment for helping someone sort out a problem with any casino. That's not how I work.
My only concern is the amount of my valuable time that it consumes.

Good to see David make an appearance on the forum - hopefully he can tackle any other issues which come up with Crazy Luck from now on. :thumbsup:

KK
 

Fourses

Dormant account
Joined
Jul 13, 2012
Location
Maardu
Money received! Thank you! I hope that in the future so long no longer have to wait! Thank you, I'm happy!
 

Mousey

Ueber Meister Mouse
Joined
Sep 12, 2004
Location
Up$hitCreek
Hi,

The payment is with MB, and there was a delay with MB payments due to issue. But now everything is fine and you will receive your withdrawal with in 3-4 working days

Apologies for the inconvenience !!

Dave
Affiliate Account Manager

Welcome to the forum.

There are several here waiting on withdrawals I believe, so you may have your work cut out for you.

Please contact Casinomeister to be added to the Casino Rep list - to make this all 'official' so to speak.

I will be sending you a Private Message concerning a withdrawal issure I have. I would appreciate any info as the casino doesn't reply to emails.
 

vinylweatherman

You type well loads
Joined
Oct 14, 2004
Location
United Kingdom
Hi,

The payment is with MB, and there was a delay with MB payments due to issue. But now everything is fine and you will receive your withdrawal with in 3-4 working days

Apologies for the inconvenience !!

Dave
Affiliate Account Manager


My thoughts are that this "issue" was merchant account NSF. There is no way an "issue" at Skrill's end would be allowed to last a week, let alone the best part of 2 months.

I know from experience what happens with merchant account NSF. The eWallet will NOT tell the player what the problem is, privacy, data protection, bullshit, etc. But the symptoms are pretty clear. The "issue" is not under the control of the eWallet, and they will NOT complete the transaction until the casino refills their merchant account. This can result in a prolonged "stand off" situation where each party just blames the other, or vaguely refers to "issues", but nothing will get either party to admit this is a FUNDING issue.

Where such an issue is accidental, it should be resolved by the merchant moving money from their company bank account to the relevant merchant account to allow payments to proceed. At worst, this can delay payment by 3-5 days due to how the banking system works, and the fact that "cleared" funds would be required in the merchant account before payments resume.

Some merchants (casinos) just don't bother checking return transaction numbers, and thus the first they hear of such a problem is when a player starts asking "where's my money". The response is often to ASSUME, not check, that all is essentially OK and the problem will clear of it's own accord given time, so give the complaining player platitudes and excuses to buy that time, whilst trying to convince the player that they are actually doing something other than just waiting a couple of extra days. If the assumption is wrong, the operator is in an even deeper hole as they have made no effective use of the lengthening delay, and when they find out it is NOT a self correcting problem, are faced with expanding on their initial lie as they need more time to ACTUALLY do what they said they had already done.

A bigger problem is when the operator simply lacks the liquidity to perform this balancing, and therefore cannot move funds to an empty merchant account to balance outgoings. This places the withdrawals at the mercy of other players making deposits by the same method and same currency so that the merchant account gets funded again. This can create persistent "Rushmore style" problems where some players get paid fast, and others wait "forever", with no clear pattern emerging as to the cause.

Rival are known to make this problem worse when it comes to white label sites where Rival perform the processing. It has emerged that there is a point at which Rival will suspend the payment of player withdrawals where a white label has not paid into Rival a sufficient amount to cover them, along with other charges levied by Rival. It is a means to force the white label to pay up, but it is the players that bear the brunt of such internal disputes. A persistent problem of this nature at a particular Rival white label is an early indication that things are heading south. Fortunately, Rival are one of the few providers that WILL usually bail out the players when a white label fails completely, however this does not kick in whilst the white label is still trading, and can mean long delays until some players see their money.

It is going to be hard for Rival to wriggle out of this, because in a past crisis where many white labels folded in close succession, the CEO of Rival went on record to promise that no player of a failed white label would suffer permanent loss, as Rival would take over the failed casino and run it themselves whilst seeking a new buyer. Players' balances being preserved in the process.
 

rymetymeuk

Newbie member
Joined
Jul 12, 2012
Location
Texas
@David Miller,

I too second welcoming you to this forum. I have been also having issues with payouts from Crazy Luck, username: rymetymeuk. I hope you can also assist me.

It's such a shame when Casino's delay payments, we all love to play, but when casino's don't play fair we take our money elsewhere. I personally really enjoy the games there, but I take into account payout timings when deciding where to play my hard earned cash.

I'm owed $21,000 by Crazy Luck, so you can imagine my worry and agitation for delays. Rant over :)
 

Mousey

Ueber Meister Mouse
Joined
Sep 12, 2004
Location
Up$hitCreek
@David Miller,

I too second welcoming you to this forum. I have been also having issues with payouts from Crazy Luck, username: rymetymeuk. I hope you can also assist me.

It's such a shame when Casino's delay payments, we all love to play, but when casino's don't play fair we take our money elsewhere. I personally really enjoy the games there, but I take into account payout timings when deciding where to play my hard earned cash.

I'm owed $21,000 by Crazy Luck, so you can imagine my worry and agitation for delays. Rant over :)

Oh dear....

Please send the casino rep a private message with pertinent details as he may not monitor the forum daily. (This goes for any others out there with Crazy Lucky payout delay problems!) If your issue is legit and the casino doesn't respond to your satisfaction, please consider the PAB (pitch a bitch) service here at CM. At the top of the forum you will see a link for PAB FAQ.
 

Nifty29

Dormant account
Joined
Jun 20, 2001
Location
Turn right, then right. then right again
The casino should rename itself to Crazy Schmuck to describe those who deposit there.

Ryme......don't hold your breath. You'd have more luck asking Vinylweatherman to keep his posts under 1000 words than getting paid from these crooks.
 

David Miller

Violation of forum policies - misrepresenting one'
Joined
Jul 17, 2012
Location
Cyprus
@David Miller,

I too second welcoming you to this forum. I have been also having issues with payouts from Crazy Luck, username: rymetymeuk. I hope you can also assist me.

It's such a shame when Casino's delay payments, we all love to play, but when casino's don't play fair we take our money elsewhere. I personally really enjoy the games there, but I take into account payout timings when deciding where to play my hard earned cash.

I'm owed $21,000 by Crazy Luck, so you can imagine my worry and agitation for delays. Rant over :)


Hi xxxx,

Sorry for all inconvenience !!

As i checked your account, You won progressive RIVAL jackpot won at our casino. We received your wire transfer details. We will pay you first installment of $5000 with in few days. We are in talks with RIVAL about your progressive jackpot winnings

Dave
Affiliate Account Manager
 
Last edited by a moderator:

David Miller

Violation of forum policies - misrepresenting one'
Joined
Jul 17, 2012
Location
Cyprus
Oh dear....

Please send the casino rep a private message with pertinent details as he may not monitor the forum daily. (This goes for any others out there with Crazy Lucky payout delay problems!) If your issue is legit and the casino doesn't respond to your satisfaction, please consider the PAB (pitch a bitch) service here at CM. At the top of the forum you will see a link for PAB FAQ.

Hi xxxx,

We sent your withdrawal amount by wire transfer yesterday. You will receive with in 5-6 working days

Dave
Affiliate Account Manager
 
Last edited by a moderator:

vinylweatherman

You type well loads
Joined
Oct 14, 2004
Location
United Kingdom
Hi David,

Sorry for all inconvenience !!

As i checked your account, You won progressive RIVAL jackpot won at our casino. We received your wire transfer details. We will pay you first installment of $5000 with in few days. We are in talks with RIVAL about your progressive jackpot winnings
Dave
Affiliate Account Manager

Eh:confused:

Don't talk about it, PAY it!!!!

Progressives are funded by contributions taken from all players, there should be the funds already available to pay it immediately without "talking about it".


By the way, haven't heard from your brother Kevin for quite a while - I hope he is well. He used to send me loads of emails with offers for casinos, some of which didn't even exist. I even had some from YOU, which is why your username here is so striking.
 

buggars

Dormant Account
PABnonaccred
Joined
Apr 20, 2010
Location
Atmore, Alabama
I too like a fool was a depositor here and i played a free $30 ndb and made playthru max co of $300. This was a couple of weeks ago. I'm still waiting and they have given me all sort of excuses cleex2x user id there
buggars
 

David Miller

Violation of forum policies - misrepresenting one'
Joined
Jul 17, 2012
Location
Cyprus
I too like a fool was a depositor here and i played a free $30 ndb and made playthru max co of $300. This was a couple of weeks ago. I'm still waiting and they have given me all sort of excuses cleex2x user id there
buggars

Hi xxxx,

My apologies for late reply !!

As i checked your account, you have pending withdrawal of $128.05 with us. We have received your wire transfer details. We will pay you with in 72 hrs by wire transfer

Dave
Affiliate Account Manager
 
Last edited by a moderator:

buggars

Dormant Account
PABnonaccred
Joined
Apr 20, 2010
Location
Atmore, Alabama
David that amount is incorrect its suppose to be $300 please speak with henri the max cashout on the free $30 ndb was $300 not $128
cleex2x
this is the promo i used


$30 no deposit bonus from Crazy Luck Casino

Check your casino accounts

New $30 casino bonus inside casino account
100X – $3000 Rollover
10X – $300 You can withdraw

If any casino player will have problem to get free chip, ask to live support. They will resolve issues

USA Players are welcome



note *** 10x-$300 you can withdraw
 

rjb

Experienced Member
Joined
Nov 10, 2008
Location
california
David Miller a few of us were just wondering if you are also the casino manager at Casino Royal Club?
 

David Miller

Violation of forum policies - misrepresenting one'
Joined
Jul 17, 2012
Location
Cyprus
David Miller a few of us were just wondering if you are also the casino manager at Casino Royal Club?

Hi rjb,

I don't know whose guys are spreading such rumours about our casino. We are not related to any other RIVAL casino. We are owned by Eurotech Group Ltd.


Dave
Affiliate account Manager
 

rymetymeuk

Newbie member
Joined
Jul 12, 2012
Location
Texas
Hey David Miller,

Well its been a few days and no payment yet, please can you update me on what's going on with my payment?
Thanks
rymetymeuk
 

chuchu59

gambling addict
PABnonaccred
CAG
PABinit
Joined
Sep 26, 2004
Location
SOMEWHERE IN ASIA
Hi rjb,

I don't know whose guys are spreading such rumours about our casino. We are not related to any other RIVAL casino. We are owned by Eurotech Group Ltd.


Dave
Affiliate account Manager

Its not that we dont trust you but Rival casinos have .... urhmmm earned this sort of negative perception and my advice to players is to tread carefully and wait till it is proven that they have no relationship Caino Royal club which does not seem to have a sound reputation before depositing. Sorry Dave but there have been too many Rival casinos that brought the brand a bad name eg Irish Luck, ThisisVegas etc.
 

Pocketdiggers77

Gamester
Joined
May 9, 2006
Location
On Top of Old Smokey
I was paid by Crazy Luck and it took them more than a full month. They kept stalling saying my wire details were wrong but the entire time it was you will be paid in 3-4 days. Week after week. They finally did pay though. A huge PITA and I wont be playing at another Rival until it is accredited here.
 
Top