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Coolcat Casino is SO SLOW to payout

Discussion in 'Payment Processing Issues' started by Dave6354, Nov 3, 2016.

    Nov 3, 2016
  1. Dave6354

    Dave6354 Dormant account

    United States
    Then i made an error in my swift code and i have to wait the three weeks AGAIN..
    like they cant just redeposit it B%$$#$ they just want me to cancel it and gamble! I gave them correct codes three times took pictures customer service is a joke DO NOT GAMBLE HERE 90 PERCENT OF OTHER CASINOS PAY IN A WEEK OR TWO AT THE MOST
  2. Nov 3, 2016
  3. Webzcas

    Webzcas Winter is Coming! Staff Member

    Block S25, South Stand, Ashton Gate, BS3
    CoolCat Casino - Enough said I am afraid. Hopefully you will finally get paid out, but please only stick to Accredited Casinos here on CM in future. Just a search for Cool Cat Casino or Virtual Casino here on CM will give you enough food for thought.

    Let us know how you get on with your withdrawal.
  4. Nov 5, 2016
  5. Mousey

    Mousey Ueber Meister Mouse CAG

    Pencil Pusher
    Please contact the Virtual casinos rep by going HERE. Look to your left once there and click Send Private Message. Tell her briefly of your problem. Please note that this is the weekend and the rep is probably not working. If you haven't had an acknowledgement to your PM by Wednesday or so, please let one of the forum staff know.

    Side notes: Payouts to USA players has been FUBAR'd in general for years now. Patience is a virtue. Virtual casinos does not have a great reputation here - for a reason. It is common for USA facing casinos to start the withdrawal wait times alllll over again if there is a goof up first time around, this is internal to their withdrawal system and usually not personal. Be sure you have all the SWFT numbers for your bank and wire transfer details from your bank rep. I mean don't go by some online list. (For instance, to get a wire to my account my bank requires two different SWIFTs and the bank address that goes into the form is nowhere near my bank here but a different branch entirely.) Again: patience! Especially when dealing with Virtual casinos.
    Good luck.
  6. Nov 5, 2016
  7. Harry_BKK

    Harry_BKK Senior Member CAG mm1

    job is OK
    COOL CAT is paying customers? :what: :confused: .... that must be the news headline of the year!!! :rolleyes:

    Still hope though the OP gets paid, just don't assume it will be quick. 2-3 months is suprisingly still a quick payout for them, if they decide to pay up. :eek:
  8. Nov 5, 2016
  9. Jono777

    Jono777 Meister Member CAG mm4 mm1

    Self- Employeed
    Remember the old UK game show 'Family Fortunes'

    We asked 100 people at random 'Name a rogue and dodgy casino'

    Top answer was 'Cool Cat Casino' :D
  10. Nov 5, 2016
  11. lockinlove

    lockinlove Staring into the sun PABaccred

    I work :D
    rogue or not rogue you hafta be careful not to mess up your swift code. This can really delay things

    And you dont think accredited casinos dont stall? lol.

    Grande vegas. $2500 a week. takes 4 days to process. So its 11 days between cashouts you can request. They wont flush anything.

    I had $16,000 balance. Guess how long that takes to get. Almost 40 days. Have I lost some back? I sure have and that swhat they count on

    They want you to play and lose it back. I find accredited casinos should not act so ruthless
  12. Nov 5, 2016
  13. goatwack

    goatwack Denny, two is great, but three is a crowd CAG

    With this casino it's probably more Blankety Blank when it comes to payments :eek:
  14. Nov 5, 2016
  15. dave1888

    dave1888 Meister Member PABnononaccred2 mm1

    Customer Advisor/Stockroom Picker
    Bonnie Scotland!
    Or the chase although it could be pointless and send you to tipping point...:thumbsup:;)
  16. Nov 5, 2016
  17. Jono777

    Jono777 Meister Member CAG mm4 mm1

    Self- Employeed

    Very good Dave, I'm almost impressed :p
  18. Nov 5, 2016
  19. BrianGhattas

    BrianGhattas Where's My Handpay?!?

    Ottawa, Ontario
    Good 'ol Blankety Blank and Family Fortunes. In North America, they are called Match Game and Family Feud, respectively.

    I'd rather play Microgaming or PlayOLG.ca over any of these U.S. casinos. All of them look dodgy.
  20. Nov 5, 2016
  21. KasinoKing

    KasinoKing WebMeister & Slotaholic.. CAG MM PABnonaccred webmeister

    House-Husband and Casino Advisor
    Bexhill on sea, England
    That sums it up perfectly. :thumbsup:
    One of the worst ever US-facing casinos IMO.


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