Cool Cat Complaint

troops72

Dormant account
Joined
Feb 3, 2011
Location
NL.
I won on June 13th from Coolcat. It's now Jul 16. Still nothing. They say there is a glitch in their processor. I realize it's a Rogue casino, but WHAT CAN I DO??????? This is beyond painful...:mad:

Sorry to dissapoint you my friend ,but you picked the absolute worst casino on the net.Below is my story,join thousands that have been ripped by coolcat casino.Authorities need to look close into all the complaints and real alligations.How they stay on the net stunns me!!

I won a $16000 random jackpot on "naughty or nice" slots at coolcat casino..when i went to withdraw i got every excuse in the book ,and a complete run around with all kinds of mind games,and tricks to avoid or deny my winnings.For 8 days they did things like reversing my $10000 withdrawl,saying that my faxed imfo was too white or hard to read..then they started sending me "block" form messages offering me coupons while i was playing,and about 30 emails,and replys assuring me i will get paid ha ha.I started with a 300% no max cashout no playthrough..the casino put a extra $30 in there,and called that a free chip,but i dident ask for a freechip or did i redeem one,,but they used that to make up there own excuse not to pay.This win was turning into a total nightmare..i was feeling like i was bieng "ripped",and then i looked at the reviews on this casino and seen a pattern.This casino took my $10,000 dollars that i won,and i have been so hurt and pissed ,i dont think i will ever trust anyone on the net again.I played online casinos for over 10 years,and never had any real problems besides the slow proscessing .But this casino is downright awful.They do not pay there winners if they can find any way not to pay they will dely,stress,and use every trick at there disposal to stop you from winning.I strongly,and i mean strongly suggest any other casino besides coolcat.In my opinion they should be removed from the net.They are rooton as a rotton apple can get,and there hurting the industry as a whole.

This win was so bad that i am litarally afraid to play any online casino now.All my friends and family feel the same way.I won this on newyears eve 2010,and there were witnesses here when i won it.Everyone thinks that i won ,and that i should be paid.Instead im here writing all these posts,and still never got my money.I think there should be laws against this.I was violated.played,and used by this casino,and its group casino palace of chance.Trust me coolcat is far from cool .anad palace of chance is not a palace.How these casinos survive at all is beyond lawfull reasoning.

:mad::mad::lolup:
 

jetset

RIP Brian
Joined
Feb 22, 2001
Location
Earth
This thread is over two years old, but in view of the latest post today serves as yet another necessary warning about a rogue casino.
 

chayton

aka LooHoo
webmeister
PABnonaccred
CAG
Joined
Jun 5, 2006
Location
Edmonton Canada
This thread is over two years old, but in view of the latest post today serves as yet another necessary warning about a rogue casino.

It's interesting to see that some things just don't ever change. People don't get paid in 2007, 2008 and now 2010 and 2011.

It seems a shame that these jokers are still getting people depositing.
 

footdr

Banned User: PITA violations of the Forum Rules
Joined
Jan 13, 2006
Location
cyberspace
Yes, Slot Madness now owned by same group

Won't repeat my post, see my thread on Slot Madness.

Unfortunately didn't know slot madness was sold in june 2010

Waiting for(no bonus)payoiut since Jan. 1:mad:
 

De Beuker

Senior Member
Joined
Apr 20, 2009
Location
Netherlands
But.. but.. they turned over a new leaf!!
Thats why they hired Marty Davis!
They promised to turn over a new leaf!!

Oh well, it looks like they didn't.
How surprising!
They must have turned over a whole new tree by now and still nothing ever changes.:rolleyes:
 

Casinomeister

Forum Cheermeister
Staff member
Joined
Jun 30, 1998
Location
Bierland
I've started a new thread. If there are legitimate complaints concerning this group of casinos, I (we) want to hear about it.

(Admin note: please don't necro threads. Thanks!)
 

TopAff

Banned User - exploiting the forum
Joined
Nov 28, 2008
Location
World
Sorry to dissapoint you my friend ,but you picked the absolute worst casino on the net.Below is my story,join thousands that have been ripped by coolcat casino.Authorities need to look close into all the complaints and real alligations.How they stay on the net stunns me!!

I won a $16000 random jackpot on "naughty or nice" slots at coolcat casino..when i went to withdraw i got every excuse in the book ,and a complete run around with all kinds of mind games,and tricks to avoid or deny my winnings.For 8 days they did things like reversing my $10000 withdrawl,saying that my faxed imfo was too white or hard to read..then they started sending me "block" form messages offering me coupons while i was playing,and about 30 emails,and replys assuring me i will get paid ha ha.I started with a 300% no max cashout no playthrough..the casino put a extra $30 in there,and called that a free chip,but i dident ask for a freechip or did i redeem one,,but they used that to make up there own excuse not to pay.This win was turning into a total nightmare..i was feeling like i was bieng "ripped",and then i looked at the reviews on this casino and seen a pattern.This casino took my $10,000 dollars that i won,and i have been so hurt and pissed ,i dont think i will ever trust anyone on the net again.I played online casinos for over 10 years,and never had any real problems besides the slow proscessing .But this casino is downright awful.They do not pay there winners if they can find any way not to pay they will dely,stress,and use every trick at there disposal to stop you from winning.I strongly,and i mean strongly suggest any other casino besides coolcat.In my opinion they should be removed from the net.They are rooton as a rotton apple can get,and there hurting the industry as a whole.

This win was so bad that i am litarally afraid to play any online casino now.All my friends and family feel the same way.I won this on newyears eve 2010,and there were witnesses here when i won it.Everyone thinks that i won ,and that i should be paid.Instead im here writing all these posts,and still never got my money.I think there should be laws against this.I was violated.played,and used by this casino,and its group casino palace of chance.Trust me coolcat is far from cool .anad palace of chance is not a palace.How these casinos survive at all is beyond lawfull reasoning.

:mad::mad::lolup:

Troops72, I sent you PM, I think I can help you in this matter.
 

takethemoney

Banned User - Chargebacks at Slotastic
Joined
Apr 14, 2004
Location
Washington
I've started a new thread. If there are legitimate complaints concerning this group of casinos, I (we) want to hear about it.

(Admin note: please don't necro threads. Thanks!)

Wishful thinking, but is this so maybe you can help put industry pressure on to rid the earth of this nasty group of thugs, for once and for all? ;)
 

Diane

Dormant account
Joined
Dec 20, 2009
Location
WI
:lolup: Attach Removed (Old not found)

Couldn't agree more! :thumbsup: :D

LOL --------- this really qualifies as a "hijacked" thread!.

TIme to retire it, perhaps. I was gonna say "bury it" -- but too pun-ish.

Diane
 

troops72

Dormant account
Joined
Feb 3, 2011
Location
NL.
Wishful thinking, but is this so maybe you can help put industry pressure on to rid the earth of this nasty group of thugs, for once and for all? ;)[/Q
I sure hope so because whe a "WIN" becomes worse than a lose it hurts everybody.I hope that the casino will see things the same very soon.

I am thankful for this place,and all that make it what it is.I have a very good person working on this with Mr. Davis, from here.And I hope that this will finally be settled once and for all,because it`s been going on too long,and a nightmare on the nerves thats for sure.It sure took the "fun" out of winning.All i can hope for is a good ending now.:eek2:
 

troops72

Dormant account
Joined
Feb 3, 2011
Location
NL.
Sorry to dissapoint you my friend ,but you picked the absolute worst casino on the net.Below is my story,join thousands that have been ripped by coolcat casino.Authorities need to look close into all the complaints and real alligations.How they stay on the net stunns me!!

I won a $16000 random jackpot on "naughty or nice" slots at coolcat casino..when i went to withdraw i got every excuse in the book ,and a complete run around with all kinds of mind games,and tricks to avoid or deny my winnings.For 8 days they did things like reversing my $10000 withdrawl,saying that my faxed imfo was too white or hard to read..then they started sending me "block" form messages offering me coupons while i was playing,and about 30 emails,and replys assuring me i will get paid ha ha.I started with a 300% no max cashout no playthrough..the casino put a extra $30 in there,and called that a free chip,but i dident ask for a freechip or did i redeem one,,but they used that to make up there own excuse not to pay.This win was turning into a total nightmare..i was feeling like i was bieng "ripped",and then i looked at the reviews on this casino and seen a pattern.This casino took my $10,000 dollars that i won,and i have been so hurt and pissed ,i dont think i will ever trust anyone on the net again.I played online casinos for over 10 years,and never had any real problems besides the slow proscessing .But this casino is downright awful.They do not pay there winners if they can find any way not to pay they will dely,stress,and use every trick at there disposal to stop you from winning.I strongly,and i mean strongly suggest any other casino besides coolcat.In my opinion they should be removed from the net.They are rooton as a rotton apple can get,and there hurting the industry as a whole.

This win was so bad that i am litarally afraid to play any online casino now.All my friends and family feel the same way.I won this on newyears eve 2010,and there were witnesses here when i won it.Everyone thinks that i won ,and that i should be paid.Instead im here writing all these posts,and still never got my money.I think there should be laws against this.I was violated.played,and used by this casino,and its group casino palace of chance.Trust me coolcat is far from cool .anad palace of chance is not a palace.How these casinos survive at all is beyond lawfull reasoning.

:mad::mad::lolup:

"NOTICE" This issue has been now resolved.I want to thank "TOPAFF":notworthy for his hard work and profecianalism with this. he has worked very hard,and was such a great help .Thankis again TOP and Marty D. for working this out.thank`s COOLCAT for working this out as well.;)
 

troops72

Dormant account
Joined
Feb 3, 2011
Location
NL.
Wishful thinking, but is this so maybe you can help put industry pressure on to rid the earth of this nasty group of thugs, for once and for all? ;)[/Q
I sure hope so because whe a "WIN" becomes worse than a lose it hurts everybody.I hope that the casino will see things the same very soon.

I am thankful for this place,and all that make it what it is.I have a very good person working on this with Mr. Davis, from here.And I hope that this will finally be settled once and for all,because it`s been going on too long,and a nightmare on the nerves thats for sure.It sure took the "fun" out of winning.All i can hope for is a good ending now.:eek2:

This issue has been resolved .Thnk you "TOPAFF" for all your hard work on resolving this Top you are a great asset here thats for sure :):thumbsup:
 

cas_reporter1

Dormant account
Joined
Feb 6, 2011
Location
IL
Sadly I believe they got me too!

I read reviews too late! On 01/10/2011 I won $800+ they state 7-10 days for Manager's approval (i got that) and another 10 days to send out the payment, which I waited. Now 30-days just today, I contacted withdrawals they gave me a story that the processor is at fault for the delays and I will get it mid next week. I think this is the pattern of 'we will not pay you' how long does an overnight express take? Sometimes I feel the payment processors are in 'KaHoots' with the bad online casinos. Sadly add ne to the cool cat casino slaughter!:mad::confused:
 

Papa-ya

Dormant account
Joined
Jan 13, 2011
Location
USA
Although the situation has been "resolved", let us not forget that if this were a reputable casino, a player would not be going through this much stress to be paid. Had you not brought this issue public, you may very well still be crying the blues and not seeing a penny of your win.
Let it be a reminder to those who may think after reading the conclusion to the issue posted here, that there are probably a hundred to one players that aren't paid and may never get paid. So the risk of being in the "ignored winners group", regarding being paid is just to much risk.
The previous saga of players being paid was done publicly, with players that are publicly vocal, which no doubt makes for a very good "public PR campaign".
I am very glad for you that you did finally get your money, but had you been one of the invisible players that forums never see, the question will always remain as to whether you would have been paid.
So unfortunately, they would have to turn over an entire forest for many players to ever have any inkling of trust and or confidence in them as we do reputable casinos.
Bad enough to risk your own money on days that are cold, but hit a hot day when the games are paying and you want to rest assured that you will have no worries in obtaining you winnings and not have to fight for it either.
 

TopAff

Banned User - exploiting the forum
Joined
Nov 28, 2008
Location
World
Send me your username I will contact right guy and try to speed up your payment.
 

De Beuker

Senior Member
Joined
Apr 20, 2009
Location
Netherlands
There are people who still play at Cool Cat?

:eek:

As long as there are affilliates promoting them as beeing 'one of the most trustworthy casinos' or, and this one is really cool, having
"THE FASTEST PAYOUTS ON THE WEB!" (I've seen it, believe me, i've really seen it!!) yes, there will always be people playing there.

Most ppl do not even know what an affilliate is, and reading a raving review on some shady site called TOP NOTCH CASINO GUIDE or something like that is usually enough to make them think these places are indeed trustworthy.

I know what my own level of 'research' was when I just started to play online..:oops:
 
Top