1. By continuing to use the site, you agree to the use of cookies .This website or its third-party tools use cookies, which are necessary to its functioning and required to achieve the purposes illustrated in the cookie policy.Find out more.
    Dismiss Notice
  2. Follow Casinomeister on Twitter | Facebook | YouTube | Casinomeister.us US Residents Click here! |  Svenska Svenska | 
Dismiss Notice
REGISTER NOW!! Why? Because you can't do diddly squat without having been registered!

At the moment you have limited access to view most discussions: you can't make contact with thousands of fellow players, affiliates, casino reps, and all sorts of other riff-raff.

Registration is fast, simple and absolutely free so please, join Casinomeister here!

Contacting Slotocash

Discussion in 'Online Casinos' started by DiamondGeezer, Nov 11, 2010.

    Nov 11, 2010
  1. DiamondGeezer

    DiamondGeezer Dormant account PABnononaccred2 PABnoaccred PABaccred

    Occupation:
    Antiques Dealer
    Location:
    NOT Pennsylvania!!!
    I have been trying to contact Slotocash for a few days now but live chat is not responding and emails to This email is not visible to you. are not being answered for some reason.

    I thought Slotocash were one of the best Rivals. Is anyone else having this sort of problem with them?

    Thanks in advance.
     
  2. Nov 11, 2010
  3. KasinoKing

    KasinoKing WebMeister & Slotaholic.. CAG MM PABnonaccred webmeister

    Occupation:
    House-Husband and Casino Advisor
    Location:
    Bexhill on sea, England
    1 person likes this.
  4. Nov 11, 2010
  5. BingoT

    BingoT Nurses love to give shots webmeister

    Occupation:
    Nursing & Run Bus Trips
    Location:
    Hartford,Ct
    Just sent them a note on this thread
    ~T~
     
  6. Nov 11, 2010
  7. anniemac

    anniemac Ueber Meister MM PABnoaccred

    Occupation:
    retired
    Location:
    Texas, USA
    I had problems with live chat this weekend. Sometimes it would work and sometimes not. I found that instead of going into live chat from the cashier page, go into it from the casino front page. Seemed to work a whole lot better.

    I ended up contacting the rep here. Won't be as quick as live chat but less than 24 hrs.
     
    1 person likes this.
  8. Nov 11, 2010
  9. BingoT

    BingoT Nurses love to give shots webmeister

    Occupation:
    Nursing & Run Bus Trips
    Location:
    Hartford,Ct
    A Rep will be here soon too.
    The reason is you used the wrong email

    The correct email address is This email is not visible to you.
    ~T~
     
    1 person likes this.
  10. Nov 11, 2010
  11. Sloto

    Sloto Affiliate Manager for Accredited Casinos

    Occupation:
    Marketing Manger
    Location:
    UK
    Hi All,

    Thank you for the information, we have identified a problem with live chat in the casino lobby after Rival did an update and defaulted to an old version with incorrect support email and live chat ID.

    Thank you for bringing this matter to our attention and we hope to resolve shortly.

    In the meantime we suggest you contact live chat from our website and not the casino lobby.

    You must register/login in order to see the link.

    Please also use the email This email is not visible to you. to contact support.

    Thanks Again

    Ms Sloto
     
    4 people like this.
  12. Nov 11, 2010
  13. DiamondGeezer

    DiamondGeezer Dormant account PABnononaccred2 PABnoaccred PABaccred

    Occupation:
    Antiques Dealer
    Location:
    NOT Pennsylvania!!!
    Thanks a lot guys :thumbsup:.

    Sloto FYI the help lobby in the download casino is giving the email contact address as This email is not visible to you. so you may want to take a look at that as others may be doing the same thing.

    Glad it's all sorted as I do like Rival slots and Slotocash is a good place to play IMO.
     
    1 person likes this.
  14. Nov 11, 2010
  15. PokingStars

    PokingStars Dormant account

    Occupation:
    student
    Location:
    Secret
    See I love to see people helping each other in forums like this. I can just feel the love oozing through!
     
  16. Nov 11, 2010
  17. Nifty29

    Nifty29 Dormant account

    Occupation:
    PAID CASINO SHILL
    Location:
    Turn right, then right. then right again
    It isn't just a case of wrong address it seems.

    I've been waiting two days + for an email reply.

    Although, given that my query was about being bonus banned, the reality is that I'm most likely being ignored.

    I used the This email is not visible to you. address as per normal.

    I used to spend 1,000's at Sloto and I ended up being treated like dung...... and all because at one stage I was slightly ahead. Incredibly short sighted IMO.

    A
     
  18. Nov 11, 2010
  19. Sloto

    Sloto Affiliate Manager for Accredited Casinos

    Occupation:
    Marketing Manger
    Location:
    UK
    Nifty29, please PM me your username and I will look into your enquiry. Support always replyy to correspondence and we treat all our members with the same respect.

    I look forward to resolving your issue.

    Best Regards

    Ms Sloto
     
  20. Nov 12, 2010
  21. jod5413

    jod5413 Is That Better?

    Occupation:
    having a good time doing anything
    Location:
    somewhere on the planet
    I really hope you will look into and solve the bonus ban problem, not just with Nifty, but with all the bonus banned players at Slotocash. As many casinos that are out there looking for new players to service, you would think that Slotocash (which is the best Rival IMO), would not stoop to the bonus ban "win too much" routine. Costs more than just the one player's business when players read about the bonus banning going on. It keeps quite a few new players from wanting to sign up. JMO
     
    1 person likes this.

Share This Page