Connectocasino, another bad experience

marcolino

Dormant account
Another bad experience from connectocasino:

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connectocasino.com - Then with $1,2500.00 left in my balance, I requested a withdrawal of twice the redeemed bonus on $40.00, which is $799.60 only to find out that the maximum amount I can withdraw is $399.80, twice the amount of the $20.00 deposit


connectocasino.com
I have been a member of connectocasino located in for about 10 months. Over this time period, I have made reasonable deposits and collected a promotional bonus from 400% to 999%.

The promotions page for the casino states that any winnings generated by using the bonus are 100% withdrawable, but of course the bonus itself can never be withdrawn, which is reasonable, then a few paragraphs later, they state the rules that twice the redeemed bonus is the maximum amount that can be withdrawn using the bonus.

I made a $20.00 deposit, collecting the 999% bonus, zeroed out, then made another deposit, hit a royal flush on a 50 cent bet, winning $2000.00. There is a playthrough of 30 times to be eligable to withdraw any winnings from the bonus. I met the playthrough requirements on the $20.00 deposit only to be told by the support staff that my playthrough was on both deposits, ($40.00) because I did not exit the casino after zeroing out on the last deposit, making my playthrough requirements $13,188.00, which I again met.

Then with $1,2500.00 left in my balance, I requested a withdrawal of twice the redeemed bonus on $40.00, which is $799.60 only to find out that the maximum amount I can withdraw is $399.80, twice the amount of the $20.00 deposit!!! Then, the remainder has been removed from my account leaving a balance of $.40. I am furious that anytime there is a problem whether it is the casino shell closing you out of a game or the casino closing without warning and taking credits, to the game itself not paying the won credits, it is NEVER resolved in the players favor!!!

As long as they are raking in your money, all is fine, any problem becomes your problem, never the casinos. I would like to let everyone know that this casino does not have fair gaming standards and all issues are resolved in the casino's favor. Everytime I have had a chance to win for a change instead of losing, they have come up with another rule that is not stated to keep from paying the winnings to the player.

Beware of this casino, as they say, if it sounds too good to be true, it is!!! Even if you comply with all rules, there are all kinds that are not stated in the promotions page. At this complaint, this casino is being uninstalled from my computer!!!! Casual players, BEWARE OF CONNECTOCASINO!!!!


Thank you,
patduhduh
Patricia E

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Many excuses only for don't pay
 

dominique

Dormant account
Marco is on a mission and will post everything negative he can find anyplace about connectto.
 

Sodax77

Dormant account
Hmm... Actually i don't care what initial post keep inside. But every complaints are always welcome, if those are honest.

Maybe useless, maybe boring, maybe CM delete this thread. Whatever.

But when some new players explore sometimes to this site, they have some material here. And they can make their own decision about that casino, where they like to play or where they like to know more.

Of course many these posts are only members opinions or experience, but if there is enough complaints/information, i guess it help to make this decision.

2 cents

Ps. anyone can always write BS here. So i recommend that people use their own brains... it's help little ;)
 

marcolino

Dormant account
dominique said:
Marco is on a mission and will post everything negative he can find anyplace about connectto.
my experience with all casinos is optimal, very good...

Only with connectocasino I have problems...thanks to their lies.

And is important that all know as they are.
 

marcolino

Dormant account
jpm said:
Have you paid them the money they loaned you yet?
YES, after that they pay what they owe me.

I remember you That they owe me 10301.

More 16033 that are disappear from my account.
 

DeMango

Dormant account
No you are only entitled to twice the bonus. Please pay them the $4000 and shut up!!!
 

marcolino

Dormant account
DeMango said:
No you are only entitled to twice the bonus. Please pay them the $4000 and shut up!!!
Dear Cicceddu,

1) Before the entitled to twice the bonus connectocasino owe me 10300.

2) Moreover, they have only anticipated 1000 to me that with the bonus of 500% was 6000...

Please learn to make the calculation and shut up!!!

Bye
 

jpm

Dormant account
From everything I've read, you still owe them thousands of dollars, which they forgave. You should be happy they aren't pursuing you for the money you owed them.
 

marcolino

Dormant account
jpm said:
From everything I've read, you still owe them thousands of dollars, which they forgave. You should be happy they aren't pursuing you for the money you owed them.
Lies...

Please, read better.

Connectocasino owe me 10300. After they are deposit 1000 more bonus.

And finally they don't won't pay me my winnings (16033 - with the terms and C. are 4000 )

Bye
 

jpm

Dormant account
As Caruso, who is the most familiar with this situation said before:

caruso said:
Marco, all you're doing is repeating the SAME thing ad nauseum over and over. I know your case very well, we talked about it and you gave me full details. I am to date the ONLY person who has suggested that you MAY be entitled to anything, and that on quite an extraordinary and unrealistic reading of the rules. NOBODY on this board - or any other - has agreed with me, and, frankly, I don't put much store myself in the hypothesis. It was an idea, a novel one but not a good one.

They owe you $3996.

You owe them $6000.

...leaving you owing them $2004.

These are the facts.

This is NOT a legitimate claim. I'm sorry you were confused about the cashout rules (2X bonus), but they were posted on the site and the casino is within its right to hold you to them, as with everyone else.
 

marcolino

Dormant account
jpm said:
As Caruso, who is the most familiar with this situation said before:
Caruso forget the 10300 that connectocasino owe me before deposit of 1000 more bonus... (6000).

The truth is that connectocasino owe me 10300 minus 6000= 4300 more my winnings 16033.

Bye
 
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