Connection Issue at 32Red

PNEFOREVER2

Dormant account
Joined
Jun 3, 2011
Location
Preston,lancs
I know several people have had issues in recent weeks with the connection dropping at 32Red,as have I.

But tonight it has dropped on me at least 6 occasions in the past 3 hours and its getting quite annoying-has it got worse for anyone else?

Is it just coincidence they were doing maintenance today?
 

bsilva028

Banned : multi-account fraudster
PABaccred
PABnoaccred
Joined
Jul 16, 2010
Location
portugal
I know several people have had issues in recent weeks with the connection dropping at 32Red,as have I.

But tonight it has dropped on me at least 6 occasions in the past 3 hours and its getting quite annoying-has it got worse for anyone else?

Is it just coincidence they were doing maintenance today?


actually today, it had happened that to me too (not only in32 red) in some other mg casinos too
 

Realitybitez

Full Member
Joined
Oct 28, 2011
Location
New Zealand
Must be a sign, I was going to have a flutter tonight on my favourite MG casinos but if they're having d/c problems I might flag them this week :p and test out this new casino I have my eye on:cool:
 

PNEFOREVER2

Dormant account
Joined
Jun 3, 2011
Location
Preston,lancs
I don't seem to have it elsewhere-though I only really play at Ladbrokes after 32Red.

Never happened this morning from 3am-9am when I was playing,then I went to check my Ruby points things and a maintenance notice popped up.

Started playing tonight and the connection is droppin every half hour or so.
 

bsilva028

Banned : multi-account fraudster
PABaccred
PABnoaccred
Joined
Jul 16, 2010
Location
portugal
I don't seem to have it elsewhere-though I only really play at Ladbrokes after 32Red.

Never happened this morning from 3am-9am when I was playing,then I went to check my Ruby points things and a maintenance notice popped up.

Started playing tonight and the connection is droppin every half hour or so.

i play in a few more mg casinos, and i note that the "private tournaments" and "special tournaments" section was out of tournaments..
32 red $250 free daily avalon was "canceled" too
 

Osloking

Non-Gambler
Joined
Dec 31, 2010
Location
Norge or NO-WAY!
yesterday i got disconected at least 30 times :eek2:, and it happens every time i play. i tried with other software and it did not disconnected at all :what:
 

bsilva028

Banned : multi-account fraudster
PABaccred
PABnoaccred
Joined
Jul 16, 2010
Location
portugal
yesterday i got disconected at least 30 times :eek2:, and it happens every time i play. i tried with other software and it did not disconnected at all :what:

every time you play?
thats strange.....
actually to me it happens 1 or 2 times per month in max...

maybe you should uninstall and install again?
 

PNEFOREVER2

Dormant account
Joined
Jun 3, 2011
Location
Preston,lancs
every time you play?
thats strange.....
actually to me it happens 1 or 2 times per month in max...

maybe you should uninstall and install again?

2 Of the most overused terms whenever there's a casino issue-uninstall and install again and clear your cookies!

And very rarely do they ever solve the issue!
 

bsilva028

Banned : multi-account fraudster
PABaccred
PABnoaccred
Joined
Jul 16, 2010
Location
portugal
2 Of the most overused terms whenever there's a casino issue-uninstall and install again and clear your cookies!

And very rarely do they ever solve the issue!

yes but i have done that in piggs and after do that the problems with the connections stoped
it worked in my case.... i donw know if will work in all the cases

thats just a sugestion
 

Realitybitez

Full Member
Joined
Oct 28, 2011
Location
New Zealand
2 Of the most overused terms whenever there's a casino issue-uninstall and install again and clear your cookies!

And very rarely do they ever solve the issue!

lol!:lolup: I hear ya. I dont know how many chat operators I have talked too when I have had issues with the casino that have offered me that exact same solution :rolleyes: and yup, never works for me either:p

In the end, I usually get that wild, I end up uninstalling it permantly:cool:
 

bsilva028

Banned : multi-account fraudster
PABaccred
PABnoaccred
Joined
Jul 16, 2010
Location
portugal
lol!:lolup: I hear ya. I dont know how many chat operators I have talked too when I have had issues with the casino that have offered me that exact same solution :rolleyes: and yup, never works for me either:p

In the end, I usually get that wild, I end up uninstalling it permantly:cool:


but i am not a "casino operator" :p

and in some cases i uninstaled the casino permanently yes....

and in 1 case it worked...
 

Slotster!

I predict a riot.
Joined
Oct 17, 2004
Location
Location, Location!
I had a peculiar thing happen today.

There was a couple of disconnections (think that might have been be as opposed to the casino though) - I was playing Immortal Romance.

When I logged back in, whenever I got a 'Big Win' - it didn't display the box at all at the bottom along with the graphics. Just counted up the win as normal in the payout window. It's like it totally forgot there was a 'Big Win' notification. Really odd. I didn't get that many, but the five red women with the wild kicker always does it, and didn't. Just the win amount at the bottom.

I was low rolling today messing about so they probably thought 'Go f**k yourself with your pathetic bets - you're getting no pretty graphics till you go back to normal' :D
 

Jennifer

Banned User - violation of <a href="http://www.cas
Joined
Oct 2, 2011
Location
canada
oh so its happening to others. Pretty funny when I tried talking to their live support which I was also disconnected from 100's of times, they said none of their other players had problems, just me.

Maybe thats why I lost so much there. Any time someone gets close to hitting a jackpot the site kicks you out and resets

So MG likes to lie and blame their customers and disconnect people a lot? And this is an accredited casino because? Maybe it should be listed here that MG has poor connection so that puts pressure on them to fix it instead of playing dumb and telling me to get a new connection. :mad:
 

Osloking

Non-Gambler
Joined
Dec 31, 2010
Location
Norge or NO-WAY!
every time you play?
thats strange.....
actually to me it happens 1 or 2 times per month in max...

maybe you should uninstall and install again?

Yes EVERY TIME i play actually, what its makes me little iritated is i get new session when this happens. Most of the time i cant have 100spins so i get new session and i know how things has been since this happened late desember.

yes i have uinstalled, delete all files and install everything again, none of them work :S
 
Last edited:

Tirilej

Still a Lady
CAG
MM
Joined
Apr 18, 2009
Location
Sweden
I feel just the opposite. I miss the days of the bad connections:p

Why? It's a little hard to explain but whenever I got disconnected from a game that was paying bad, and directly went back to that game, I won. 9 times out of 10, and that's no lie. I didn't mind at all:rolleyes:

Then I got me a better and faster computer. The games are running smothly and I almost never get disconnected. Maybe have happened one time this year and not more.
I do believe that some can be blame on the casino, but your connection and your computer do have a lot to do with it also.
I have read seventh and vwm's explanations of why, and how some the problems can be fixed, and hopefully they will get in here giving you some advices again what you can do.
 

Jennifer

Banned User - violation of <a href="http://www.cas
Joined
Oct 2, 2011
Location
canada
I feel just the opposite. I miss the days of the bad connections:p

Why? It's a little hard to explain but whenever I got disconnected from a game that was paying bad, and directly went back to that game, I won. 9 times out of 10, and that's no lie. I didn't mind at all:rolleyes:

Then I got me a better and faster computer. The games are running smothly and I almost never get disconnected. Maybe have happened one time this year and not more.
I do believe that some can be blame on the casino, but your connection and your computer do have a lot to do with it also.
I have read seventh and vwm's explanations of why, and how some the problems can be fixed, and hopefully they will get in here giving you some advices again what you can do.

so how long have you been working for MG?

It is not my connection or my computer. The casino games work in every other casino but theirs.
 

andi

Dormant Account
Joined
May 4, 2006
Location
Canada
Me too, only disconnections from games though.
Had this problem in December, and things got better.
Not sure whats up?
 

Tirilej

Still a Lady
CAG
MM
Joined
Apr 18, 2009
Location
Sweden
so how long have you been working for MG?

It is not my connection or my computer. The casino games work in every other casino but theirs.

If I worked there I wouldn't be able to play, and that I will continue to do.

Since you have asked them to permanently ban you from all of their casinos, I believe you won't have any problems with them anymore.
 

Respin_Ftw

Experienced Member
Joined
Jun 8, 2009
Location
Sweden
I also have this problem @ the 32RED GRP. I even filled out a survey and took screenshots and even made a video of Immortal Romance fucking up. And guess what!!? No one ever got back to me with a response whatsoever (It was promised)....Still alot of disconnections...

Im am a club rouge member and deposit alot..ALOT! But still..they didnt give a damn about this issue im sorry to say..
 

Osloking

Non-Gambler
Joined
Dec 31, 2010
Location
Norge or NO-WAY!
Respin_Ftw;469829made a video of Immortal Romance f**** up.[/QUOTE said:
when i get wild desire on IM it gets this crazy looking, the reel wild sticks and other symbolys also glitch somehow :(

im so glad im not alone, as i really tought i was only one who gets dissconections. what makes me iriteted is that i get new session when i get disconected and i dont like that, if i want to play 300 spins i really get frustreted when i get disconected on 70th spin as i think my full rtp wil be more on +100th (i know its random but i really like to play on one session) and this have been happening since beggining of january.
 

incrediblestuff

SearchingForTheHolyGrail!
webmeister
CAG
Joined
Mar 22, 2010
Location
Mostly the Netherlands
I had this too, but as it happened noone on cm had posted this yet:), so i thought oh well, nvm, but then it happened again on feb2 @ RedFlush, and i had already cheke 32Red, GoWild an Platinum Play, and saw several problems there too, hoever, what bothered me was that one of the two daily cash tourneys in RedFlush, which i always play, didnt work, (the thunderstruck II one), but i did play the avalon, where i ended up third.
redflush.jpg
Now the next day this tourney as gone, not in the list, not under my tournaments, and certainly not cancelled: i had already seen it played by all.
So i contacted support for my prize, and what had happened:


You are now chatting with Denis

Denis: Welcome to the Casino . How may I assist you?
Me: hi
Denis: Hello
Me: i was wondering why the other cash daily tournament has dissapeared
Me: (daily
Denis: im not sure, could you possible send me a screen shot so i can have our team investigate for us
Denis: please send your screenshot to [email protected]
Me: a screen shot of what=
Denis: the tournament
Me: i just told you it has dissapeared<
Me: i cannot take screens from non existing tournaments
Denis: perhaps the tournament has ended, or the max amount of players have been reached?
Me: or better 'no longer existing'
Denis: do you have a tournament ID perhaps?
Me: well i was in a winning position, then not, when it should have been over and paid, its no longer visible under 'my tournaments'
Me: nope
Me: you do daily cash tourneys everyday
Me: it was one of the two started yesterday
Me: there was a thunderstruck 2 and an avalon
Denis: so you were playing in a tournament, and now it just vanished?
Me: i ha made a spot, thir place, and indeed now its gone
Me: had made a spot, third place
Denis: perhaps the tournament has ended?
Me: excuse the typos keyboard is lacking
Me: yes it certainly ended
Me: but it is no longer visible
Denis: how can i assist you?
Me: however the 2nd one is visible as cancelled
Denis: how would you like me to assist you?
Me: well i woul like the 25 that the 3d spot paid
Me: (would
Denis: tournament winnings are paid by MGS, and take between 24-48hours after tournament ends
Denis: Is there anything further that I can assist you with ?
Me: then i would like you to track it, it was daily cash tournament FEB1201(AV)
Me: normally its paid directly
Me: and i could see my payint spot, but now it has vanished
Me: *paying
Denis: Tournaments are not hosted by us, we are mearly the portal you use to access the tournament, via MGS. if you won in the Tournament, your winnings will get credited to your account after 24-48hours
Me: well this is a casino special and not a typical one hour freeroll
Me: does that matter?
Denis: no, all tournaments are hosted by MGS not us


so that was no help.
Then the next day it was visible again, but now as cancelled!!
I felt a bit screwed right there...
I bet the spots 1, 2 and the few paying ones below me felt the same, i am very curious if "MG"
or RedFlush paid them..
Is this normal?

I know its free money, and i am not the most loyal depositor in RedFLush, but they are to blame themselves since they made me mad at the first withdrawal attempt (long story) and
the few deposits after that went down so cold i almost felt cheated, so i just kept them for tourneys
and maybe for later if i got lucky or had too much winnings from somewhere else:)

So is there something wrong in this total picture? What do you guys think?
Cheers,

D.S.
 
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